Contact Center Training Course
Accredited course| Certificate on completion
e-courses4you
Summary
- Tutor is available to students
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Overview
E-Courses4you are here to bring you our Contact Centre Training Course, to give you the best customer service skills possible and provide a great customer experience!
Learn how to deal withdifficult customers, build rapport, and much more.
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Course media
Description
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, or yourself, and having the information that is needed to effectively assist your customer base is paramount.
With our Contact Center Training Course, you will gain the knowledge to be able to provide a great customer experience. You will develop skills on how to deal with difficult costumers, build rapport, and have great listening skills. All of these skills combined will provide an increase in overall customer satisfaction throughout your organization.
What’s Included?
- Unlimited lifetime access
- Access anywhere, any time
- Fast effective training, written and designed by industry experts
- Track your progress with our Learning Management System
- Unlimited support
- Save money, time and travel costs
- Learn at your own pace and leisure.
- Easier to retain knowledge and revise topics than traditional methods
Why choose us?
- Study job specific industry recognised courses
- Student support
- Job finder service
- Progress reports
- Exam booking support
- Over 90% first time pass rate
- 14 day no quibble money back guarantee
Who is this course for?
Anyone willing to learn!
Requirements
There are no formal requirements.
Questions and answers
Please advise how to apply for student discount card?
Answer:Hi Michelle, Please contact us at support@e-courses4you .com and we can send a unique link over to you :) Thanks e-Courses4you Ltd
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.