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    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This one-day course will provide attendees with a clear overview of the principle and duties of the Care Act 2014 and information of the way to practice them in reality.
    £35
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This safeguarding adult at risk training course aims to raise awareness and is open to individuals, groups, communities, and organisations who have a keen interest or obligations in protecting adults at risk of harm or neglect.
    £35
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This course enlists the most effective practices and methods to control infections and also briefs about the use of required PPE to ensure your safety as well as that of people you are dealing with.
    £35
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    This Medication Administration training is ideal for staff who are responsible for the handling, administrating and disposal of medication within caring environment and surroundings. Whether that be nurses, carers or community support workers. We can bespoke this course to your e …
    £250
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This Emergency First Aid at Work qualification is delivered according to the terms of the Health and Safety (First Aid) regulations 1981 and ensures that you meet the necessary recommendations underlined by means of HSE, providing you with the skills/competencies, knowledge, and …
    £35
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    The course can be tailored to your workplace to allow the first aiders to fully understand and prepare for the time of accidents that may happen at work.
    £35
  • Events Assistant course

    Learning Connect
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    Working in an events company or events department in an organisation, helping event planners and project managers to organise and host events.
    £35
  • Microsoft PowerPoint

    Pitman Training North London & Hertfordshire
    Self-paced with tutor support, exam and certificate included in the price
    • Classroom - Watford
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    In this course, you will learn how to use the core features of PowerPoint 2019, such as how to create, format, and edit presentations, work with images, graphics, transitions, animations, and much more.
    £399
  • Microsoft Outlook - Beginner / Advanced

    Pitman Training North London & Hertfordshire
    Self-paced with full tutor support, in-centre facilities and exam included.
    • Classroom - Watford
    • 24 hours · Part-time or full-time
    • Certificate(s) included
    • 24 CPD points
    • Tutor support
    In this course, you will learn how to use the core features of Outlook 2019, such as how to send, receive, and manage email messages, use the calendar for scheduling appointments, and create tasks and notes, how to customise various elements in Outlook, the powerful business comm …
    £399
  • Lean Six Sigma Black Belt Upgrade

    100% Effective Limited
    5 Day Lean Six Sigma Black Belt provided with CSSC Accreditation and Support!
    • Classroom - Milton Keynes
    • 5 days · Full-time
    • 170 CPD points
    • Tutor support
    Lean Six Sigma is a proven business improvement approach used by organisations all over the world. Lean Six Sigma Black Belt is the level of training you will need if you want to use the approach to tackle large-scale change at your place of work. Lean Six Sigma Black Belts r …
    £3,270
  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 188 enquiries
    • Classroom - London
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training is delighted to introduce a unique AAT Level 4 Professional Diploma in Accounting with Practical Accountancy Training . This program is designed to equip the candidates with all theoretical and practical skills to get into the Job straight after completing the progr …
    from £355
  • Book Editing - Advanced Certificate Course

    London School of Publishing
    Please click on the additional info on your chosen date to see if the course will be online or in-person
    • Classroom - West London
    • 8 hours · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Gain a comprehensive understanding of industry-standard editing and proofreading techniques essential for book publishing with the 2-day CPD-accredited certificated Book Editing course. Through hands-on exercises and expert feedback, we will cover the skills required to prepare m …
    £670
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Good Time Management can transform your personal and professional life. Once you get on top of your schedule you’ll not only achieve more, you’ll improve the quality of what you do, too. Using time effectively will also improve your reputation. People will see you as a ‘doer’, so …
    £495
    • 26 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495
  • Executive PA Masterclass

    Pitman Training Essex and Suffolk
    Two-day workshop focussed on how to excel in this pivotal job role.
    • Classroom - Central London
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This seminar is run over two days and takes an in-depth look at the role of the Executive PA and the importance of this role in any organisation. By the end of the course you will be able to: • Redefine your role as an Executive PA and understand others’ expectations • Apply new …
    £799

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