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Intermediate Cpd courses

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  • Customer Satisfaction as a Selling Tool- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £336

  • Effective Management of Your Team- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with se …
    £336

  • Excellent Customer Care - Incoming Calls- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £336

  • Getting Results- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations need to set targets against their key business priorities. This course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels.
    £336

  • How to Learn Anything Quicker- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    How to Learn Anything Quicker - Including Names. Three trends are shaping our business and personal lives: Information is coming at us at an accelerating rate; Jobs are changing faster and faster; Society, work and even leisure pursuits are becoming more complex. Therefore, y …
    £336

  • Introduction to HR Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It will provide a clear process of how to stay within employment law, recruit and select new employees, conduct structured and competent interviews …
    £336

  • Introduction to Management and Supervisory Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skills and behaviours associated with managemen …
    £336

  • Investor and Entrepreneur Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This investor and entrepreneur training day is in two parts. The first shows how those that were successful entrepreneurs managed their businesses differently to those that were not. The second shows you the fastest and most risk avoiding route to becoming wealthy, focusing on …
    £336

  • Leadership & Management Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Effective leadership and management is vital for the success of any organisation. The aim of this 1 day course is to enable those who are either new to a management role or have been in a management position for some time and wish to hone their skills to be more effective. …
    £336

  • Management by Coaching- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course focuses on the changes in organisations today which lead to the need to change to a coaching culture. It will show that coaching not only improves performance potential of employees but also improves their self-awareness and increases ownership and responsibility.
    £336

  • Management Skills - How to Survive and Thrive- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In difficult times many people lose sight of their core objectives and potentially talk themselves into recession. The real challenge is to optimis …
    £336

  • Managing Appraisals- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Self-paced
    • 6 CPD points
    • Tutor support
    When performance is measured and reported the rate of performance improvement accelerates. This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate appraisal techniques. The cours …
    £336

  • Managing Change- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not. So, we usually have to manage the changes as best we can while still maintaining - and sometimes increasing - our own pe …
    £336

  • Maximising Appointments on the Telephone- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appointments on the Telephone course is available througho …
    £336

  • Motivation Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can successfully motivate people in our teams. This course is designed to help managers develop their motivational techniques, by understanding …
    £336

  • Referral Marketing- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people in their …
    £336

  • Negotiation Skills for Buyers- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to that of the needs of buyers.
    £336

  • Negotiation Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This negotiation skills course will offer delegates the confidence to plan a negotiation strategy and execute it to perfection. Seven methods to improve negotiating are taught, and the most common negotiating errors are exposed in this negotiating skills course.
    £336

  • Outstanding Customer Service Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service.
    £336

  • People Management Skills for Secretaries & PAs- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £336

  • People Management- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £336

  • Performance Management- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Self-paced
    • 6 CPD points
    • Tutor support
    The skills needed to manage employees performance should be part of every manager's repertoire. Unfortunately, most managers are expected to just do it without being shown how. This course outlines those skills and gives managers practical ways to help employees set and achieve …
    £336

  • Professional Writing Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The aim of this one-day professional writing skills course is to help participants develop their skills, so that they can convey their messages clearly and concisely in writing and make the appropriate impact on their readers.
    £336

  • Project Management- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    Most organisations, whether they are in the private or public sector, undertake a certain amount of project work in their business. These projects may be quite short-term or operating over a long period. They may be for internal use or client-specific. This course is designed s …
    £336
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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