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Customer Service: The Key Tool To Conquire The Customer Loyalty

CPD Group Accredited Provider Presents 15 Career Progression Courses with Gifts!

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Summary

Price
£29 inc VAT
Study method
Online
Course format What's this?
Video
Duration
21 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

This Customer Service Bundle Comes with 15 Exclusive Premium Online Courses.

Customer Service course will teach you how to build high-performance teams, and how to manage multicultural teams effectively. Aims of the Customer Service Training:

Learn the importance of good customer care service and develop skills on how to handle customers from this course.

By the end of the course, you will be able to -

  • Know The Importance of Good Customer Care Service
  • Develop Skills on How to Handle Customers
  • Learn How to Greet Customers Professionally
  • Get Training on Managing Customers
  • Learn to Build Customer Rapport

This amazing Customer Service 15-In-1 Course Bundle includes:

⦿ 15 Instructor-led Premium Video Courses

⦿15FreePDF Certificates for all the 15 courses in this Customer Service Bundle

⦿ Free Assessment

⦿ Lifetime Access

Enrol Now!

Total CPD Hours: 12

Certificates

Certificate of completion

Digital certificate - Included

The PDF Certificates for all the courses are completely FREE!! You will be able to download them instantly after passing the course.

Course media

Resources

  • Provider Prospectus - download
  • Course Syllabus for 14 Career Development Courses - download

Description

Other Courses of this Customer Service Bundle are

  • ➥Course 2: Employment Law
  • ➥Course 3: Communication Skills
  • ➥Course 4: Team Management
  • ➥Course 5: Anger Management
  • ➥Course 6: Workplace First Aid
  • ➥Course 7: Telephone Etiquette
  • ➥Course 8: Customer Care
  • ➥Course 9: Business Etiquette
  • ➥Course 10: Presentation Skills
  • ➥Course 11: Public Speaking
  • ➥Course 12: Negotiation Skills
  • ➥Course 13: Creative Thinking & Innovation
  • ➥Course 14: Heatwave First Aid
  • ➥Course 15: Motivation

It's worth mentioning that for every course you successfully complete within the Customer Service Bundle, you'll be awarded a complimentary Free e-Certificate.

Who is this course for?

This Customer Service Bundle is open to anyone who is interested in this topic or has a general curiosity about it.

Requirements

This Customer Service Bundle Course does not have any prerequisites or formal requirements.

Career path

Once you complete this Customer Service training, you can embark on a career or begin the next career phase in this field.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Customer service, Business, Retail
Related searches: Online courses

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