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Customer Service Training Course - CPD Certified

7-in-1 Premium Courses Bundle! CPDQS Accredited | Audio Visual Training | 75 CPD Points | Free ID Card & Assessment


Academy for Health & Fitness

Summary

Price
Save 11%
£45 inc VAT (was £51)
Offer ends 09 August 2024
Study method
Online
Course format What's this?
Video
Duration
20 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
75 CPD hours / points
Certificates
  • CPDQS Accredited Certificate - Free
  • CPDQS Accredited Certificate - £29
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

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Overview

☞☞ Boost Your Career By Enrolling In This Customer Service Bundle To Overcome Your Challenges!☚☚

★★★ 7 in 1 Customer Service Bundle! ★★★

Improve your knowledge and enhance your skills to succeed with this Customer Service bundle. This Customer Service bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow.

This Customer Service Bundle Contains 7 of Our Premium Courses for One Discounted Price:

  • ➽ Course 01: Customer Service Training
  • ➽ Course 02: Know Your Customer (KYC)
  • ➽ Course 03: Customer Relationship Management
  • ➽ Course 04: Customer Services Coordinator
  • ➽ Course 05: Understanding Excellence In Customer Service For Hospitality
  • ➽ Course 06: Business Etiquette and Professional Behavior
  • ➽ Course 07: Developing Interpersonal Skills Course

All the courses under this Customer Service bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Customer Service bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want.

With this comprehensive Customer Service bundle, you can achieve your dreams and train for your ideal career. This Customer Service bundle covers essential aspects in order to progress in your chosen career.

Why Prefer Us?

  • All-in-one package of 7 premium courses bundle
  • Earn a certificate accredited by
  • Get a free student ID card! (£10 postal charge will be applicable for international delivery)
  • Globally Accepted Standard Lesson Planning
  • Free Assessments
  • 24/7 Tutor Support.

Certificates

CPDQS Accredited Certificate

Digital certificate - Included

CPDQS Accredited Certificate

Hard copy certificate - £29

  • Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof.
  • If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

CPD

75 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Start your learning journey straightaway!

➽ Course 01: Customer Service Training

  • WHY Customer Service Is CRITICAL To Your Business!
  • Good Isn’t Good Enough!
  • We Are ALL in the “Helping Field”
  • Providing a “Concierge” Level Of Service
  • The 5 Tenets Of TQM
  • How To Boost Customer Satisfaction
  • How To Avoid The 10 Deadly Sins!
  • More Money $$$ – Through Customer Retention
  • How Much Is A Customer Worth? $$$
  • Do You Understand Your Customer?
  • Dealing With Difficult Customers
  • “LEAP” Into CS!
  • Exceptional Phone Service
  • WHY Customers Buy From YOU! $$$
  • BONUS LECTURE!!! FINAL TIPS!!!

Assessment Process

Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.

Who is this course for?

This bundle is suitable for everyone.

Requirements

You will not need any prior background or expertise.

Career path

This bundle will allow you to kickstart or take your career in the related sector to the next stage.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.