Customer Service Training - Technical Support
CPD Accredited | 20-in-1 Premium Bundle | 20 PDF Certificates + 1 Hard-Copy Certificate | Tutor Support
Skill Up
Summary
- Certificate of completion - Free
- Certificate of completion - £9.99
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
✿ 20 in 1 "Customer Service Training - Technical Support" Bundle ✿
» FREE PDF & Hard Copy Certificate + FREE Exam + Tutor Support «
Do you want to start a Customer Service career or simply learn more about it?
Welcome to the gateway of enhancing your service expertise with our dynamic Customer Service Training - Technical Support bundle. Delve into a transformative journey where every interaction becomes an opportunity to excel. In today's competitive landscape, mastering customer service is not just a skill; it's a strategic advantage. Through immersive learning experiences and engaging content, we invite you to unlock the secrets of exceptional customer service, fostering long-term relationships and brand loyalty.
Standout features of Customer Service Training from Skill Up:
- Accredited by CPD, CiQ & CPD Group
- 20 Free PDF Certificates
- 1 Hard Copy Certificate
- Free Assessment
- 24/7 Learner Support
Industry experts design the Customer Service Training - Technical Support bundle training so that you can pick subject-matter specialist’s brains. Enrolling in this Customer Service Training - Technical Support bundle gives you access to a professionally designed curriculum and furthers your career in Customer Service.
This Customer Service Training Bundle Consists of the Following Courses:
- ➽ Course 01: Win Customers Efficiently: Customer Service Diploma
- ➽ Course 02: Phone-Based Customer Service
- ➽ Course 03: Customer Relationship Management
- ➽ Course 04: Customer Service Skills Complete Training
- ➽ Course 05: Know Your Customer (KYC)
- ➽ Course 06: Patient Customer Service Training
- ➽ Course 07: Customer Service for Hospitality
- ➽ Course 08: The Secrets of Body Language
- ➽ Course 09: The Formula to Talk with Strangers
- ➽ Course 10: Effective Communication Skills
- ➽ Course 11: Level 2 Effective Minute Taking Course
- ➽ Course 12: Sales: Psychology of Customers
- ➽ Course 13: Public Speaking and Presentation Skill Course
- ➽ Course 14: Customer Service - Advanced
- ➽ Course 15: Working Effectively Across Cultures
- ➽ Course 16: Level 3- Public Relation Course
- ➽ Course 17: Assertiveness and Self Confidence Development
- ➽ Course 18: Using Mindfulness at Work for Productivity
- ➽ Course 19: Sales Training
- ➽ Course 20: Office Skills
Enroll now for a successful Customer Service career!!
Learning Outcome of Customer Service Training - Technical Support:
- Get the basics to in-depth knowledge about Customer Service
- Master effective communication techniques for delivering technical support.
- learn more about how to give phone support.
- Learn the skills you need to advance your profession by taking this Customer Service
- Address workplace anxiety and stress, and develop positive psychology
- Improve your ability to handle stakeholder relationships, production, sales negotiations, company risks, and crises.
Certificates
Certificate of completion
Digital certificate - Included
This Customer Service Bundle comes with FREE CPD Accredited PDF certificates, making this bundle an excellent value for money.
Certificate of completion
Hard copy certificate - £9.99
Receive a free CPD Accredited Hard Copy certificate just for the Title course. The CPD Accredited Hard Copy certificate for additional courses can be ordered separately for £9.99 per copy. The delivery fee for the hardcopy certificates, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
CPD
Course media
Description
Our Customer Service Training bundle offers a comprehensive exploration of customer interactions, communication strategies, and problem-solving techniques.
Experts with years of Customer Service expertise have created the curriculum for this bundle. This bundle is lively and well-paced to assist you in quick learning.
Here is the course curriculum for the primary Title Course in this bundle:
➽ Course 01: Win Customers Efficiently: Customer Service Diploma
- Module 01: An Introduction to Customer Service
- Module 02: What Are the Key Skills That Can Help Us Provide Good Customer Service?
- Module 03: Serving Customers Using Social Media Platforms
- Module 04: Building a Rapport in Social Media
- Module 05: Building Customer Relationships
- Module 06: Adopting Language Techniques
- Module 07: Improving Your Customer Engagement
- Module 08: Evaluating Your Customer Experience
- Module 09: Providing Ethical Customer Service
----------and 19 more Courses----------
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Our Learner's Top Reviews:
- Varsha Sivamohan - “It was a great experience. The course was jampacked with excellent information. And when I needed help, Skill-up helped me with technical problems instantly. Fast feedback.”
- Charlie Anderson- “The support team was FANTASTIC!!! Very quick to respond and even though I was nervous as I am not good at tests, they made me feel comfortable. I am very grateful for the support”
- Aarini Sinha - “Amazing workshop. Very informative for the freshers like me. Learned a lot of things about digital marketing. I'm really thankful”.
Over 100+ glowing reviews.
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Assessment
After completing all the modules of the Customer Service, your learning will be assessed by an assignment or multiple-choice based exam. You may choose to participate in a Mock Exam before attending the Customer Service bundle completion Final Exam with no extra cost.
Who is this course for?
This course is open to anyone with an interest in Customer Service Training - Technical Support.
If you want to excel in this field and stand out in your future job, grab this bundle NOW!
Requirements
Since no prior knowledge or experience is required.
Take your time to finish this Customer Service Training - Technical Support bundle, and there is no deadline for the Bundle.
Career path
This Customer Service Training - Technical Support bundle will help you to get a job in this industry. Such as:
- Customer Service Representative: £18,000 - £24,000
- Sales Support Specialist: £20,000 - £28,000
- IT Support Specialist: £20,000 - £30,000
- Technical Support Engineer: £25,000 - £35,000
- Help Desk Analyst: £20,000 - £28,000
- Service Desk Technician: £22,000 - £32,000
Questions and answers
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Reviews
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.