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340

Customer service University, Cpd or Regulated qualification courses offering tutor support

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  • NCFE Level 3 Certificate in Principles of Customer Service

    Oakwood Home Learning
    • 82 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...dealing with clients and customers in a variety of ways and this course results in an NVQ Level 3 in customer service. First-class customer service is a vital component for all companies. This course in the Principles of Customer Service provides students with a comprehensive look into …
    £449

  • NCFE Level 3 Certificate in Principles of Customer Service

    Online Learning College
    • 115 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...quality service standards and customer service skills are even more valuable in modern business environments to stay ahead of competitors. This Level 3 Customer Service course is the perfect qualification for anyone working in a customer service role. Completing this NCFE Level 3 Certificate …
    £499

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...interactions with customers and give you a competitive edge against other businesses. Luckily, our NCFE Level 3 Certificate in Principles of Customer Service can offer you all of these insights and more so you can confidently work within this field, take a position in a variety of customer …
    £389

  • NCFE Level 2 Certificate in Principles of Customer Service

    Oxbridge
    Develop key skills in customer service to overcome expectations, improve loyalty and positive experiences
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 180 CPD points
    • Tutor support
    ...you. On this customer service course you will: Understand excellent service and why it is important Identify what customers want Devise a plan for service excellence Deliver a service excellence project Monitor and assess the effectiveness of the plan Maintain service excellence in …
    £495

  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Unit 4: Understand Customers Unit 5: Develop customer relationships Unit 6: Communicate with Customers in Writing Unit 7: Principles of Customer Service Unit 8: Deliver Customer Service Unit 9: Resolve Customer Service Problems Unit 10: Support Customer Service Improvements Unit 11: …
    £269

  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...provide customers with a consistently better service experience. These learners may be in positions with a specific customer service job title, or their primary duty is to provide outstanding customer service to make loyal customers. This informative Level 3 Diploma in Customer Service …
    £360

  • Level 4 NVQ Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • Online
    • 500 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...the operational level. This customer service diploma online course is intended for learners working in or new to the customer service industry and want to expand their experience while earning a nationally recognised qualification. The diploma in customer service management offers …
    Save 13%
    £399 £460

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ...Diploma Course 04: Customer Service Manager Training and Front Desk Certification Course 05: Customer Service Management: Recovering Difficult Customers Course 06: Complete Customer Service and Communication Skills Course 07: Retail Customer Service & Effective Customer Targeting Course …
    £279

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Diploma in Customer Relationship Management (CRM) at QLS Level 4 Course 02: Diploma in Phone-Based Customer Service Training at QLS Level 5 Course 03: Diploma in Customer Service Advisor at QLS Level 5 Course 04: Award in Customer Service & Environment at QLS Level 2 Course 05: …
    £250

  • Customer Service (CRM, KYC & Phone-Based Customer Service)

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...essentials of Customer Relationship Management (CRM), Know Your Customer (KYC) principles, and the nuances of phone-based service. From understanding the voice of the customer to mastering service environments, this curriculum is a gateway to excellence in the customer service domain. Learning …
    £250

  • Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma

    Compliance Central
    QLS Endorsed Courses | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    ...Business Management & Customer Service bundle provides a holistic approach to professional development. Participants in Entrepreneurship, Business Management & Customer Service courses will explore the principles and practices of customer service at QLS Level 3, equipping them with …
    £310

  • Customer Service Online Training Courses

    Training Express Ltd
    30 Courses Bundle | 30 Free PDF & Hardcopy Certificate | Transcripts Available | Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Courses : ➽ Course 01: Customer Service ➽ Course 02: Customer Service Advisor ➽ Course 03: Retail Customer Service - Level 3 ➽ Course 04: Patient Customer Service ➽ Course 05: Communication & Customer Service for Receptionist ➽ Course 06: Phone-Based Customer Service ➽ Course 07: Digital …
    £300

  • Real Estate Agent, Property Sales with Customer Service

    One Education
    Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
    • Online
    • 52 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...Advanced Diploma in Real Estate Agent - Complete Training at QLS Level 7 Course 02: Diploma in Phone-Based Customer Service Training at QLS Level 5 Course 03: Diploma in Residential Property Sales Training at QLS Level 4 CPD QS Accredited Courses: Course 04: Property Management Course …
    £399

  • Customer Relationship and Phone Based Service - Endorsed Training

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 19 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...effectively across various customer interaction scenarios. The "Customer Relationship and Phone Based Service - Endorsed Training" is a QLS Endorsed Bundle designed to transform your approach to customer engagement. This bundle is not just a set of courses; it's a journey through the realms …
    £250

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...consistent quality of service Win and retain your customers’ confidence and trust This course will benefit those who are responsible for setting and / or delivering customer service. It provides a structured approach for understanding and then delivering customer service to a high standard …
    £354

  • Customer Satisfaction as a Selling Tool- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care …
    £336

  • Sales, Marketing and Customer Relationship - Endorsed Certificate

    Thames College
    3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    ...The Ultimate Sales Training Blueprint: How To Master Sales at QLS Level 3 Course 02: Certificate in Marketing Fundamentals at QLS Level 3 Course 03: Diploma in Customer Relationship Management (CRM) at QLS Level 4 CPD QS Accredited Courses: Course 04: Creating Highly Profitable …
    £399

  • Effective Complaint Handling

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...Introduction to Complaints: L.E.A.D Method™ Types of Complaining Customers Recognise customer emotions and select the correct level of empathy. Defuse emotionally charged customers by neutralising negativity. Engage with customers and build natural rapport – helping to remain in control of …
    £395

  • Professional Email Writing

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ …
    £395

  • Level 5 Diploma in Education & Training Online (DET - Previously known as DTLLS)

    Enhanced Limited
    • 3,763 enquiries
    • Online
    • 1 year · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    Popular
    ...period to a maximum 12 months! Candidates are able to complete the course within a shorter time depending on a number of factors which includes own commitment and ability to study at a higher level. However, candidates joining the course with evidence of prior learning with a substantial …
    £500

  • Effective Delegation Skills - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of the training People of all experience levels and seniority …
    £395

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of the training People of all experience levels and seniority …
    £495

  • Level 5 Diploma in Leadership for Health and Social Care

    Enhanced Limited
    All-inclusive Leadership for Health and Social Care qualification
    • 2,230 enquiries
    • Online
    • 900 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    ...experience and at the end of the course we will ask to complete a review of the course and our service. This qualification, which replaces the Level 4 NVQ in Leadership and Management for Care Services and the Level 4 NVQ in Health and Social care, is for people who work in the health …
    £500

  • NCFE Level 2 Certificate in Principles of Team Leading

    Oakwood Home Learning
    • 36 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...workplace Unit 7: Understand how to deliver customer service and resolve problems Understand customer service delivery Understand the relationship between customer service and a brand Understand the resolution of customer service problems Unit 8: Understand how to develop working …
    £359

  • NCFE Level 2 Certificate in Principles of Business Administration

    Oakwood Home Learning
    • 67 enquiries
    • Online
    • 1 year · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...kind of office based career. By studying this NCFE Level 2 Certificate in Business Administration course, you will be able to strengthen your understanding of tasks that must be carried out in a business. The course covers a range of topics that prepare students to carry out business …
    £359
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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