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Customer service Cpd courses in Gwent

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  • Customer Service with Angry Clients

    One Education
    Accredited by CPD QS | Video lessons by Instructors | 24x7 Instant Access | Tutor support included
    • New course!
    • Online
    • 1 hour · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...resolving issues and maintaining a positive customer relationship. Practical Steps: Learners will master a 12-step process for managing anger in customer service scenarios, providing a clear and actionable framework to follow. Handling Rude Customers: The course covers specific strategies …
    £12

  • Site Management & Surveying

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...This isn't just a course; it's a lifelong resource. You'll have lifetime access to revisit lessons and solidify your knowledge whenever needed. Plus, our dedicated tutors are available 24/7 to provide expert support every step of the way. Enrol now and receive a complimentary student …
    £209

  • Structural Engineering & AutoCAD

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...This isn't just a course; it's a lifelong resource. You'll have lifetime access to revisit lessons and solidify your knowledge whenever needed. Plus, our dedicated tutors are available 24/7 to provide expert support every step of the way. Enrol now and receive a complimentary student …
    £209

  • Level 5 Diploma in Professional Consulting, Strategic Leadership & Business Management

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...⇒ Course 16: Business Administration Level 3 ⇒ Course 17: Project Management ⇒ Course 18: Business Analysis Level 3 ⇒ Course 19: Resourcing and Managing Talent Course ⇒ Course 20: Business Compliance Officer ⇒ Course 21: Customer Relationship Management ⇒ Course 22: …
    £209

  • Real Estate Institutional Investment and Fund Management Training

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...This isn't just a course; it's a lifelong resource. You'll have lifetime access to revisit lessons and solidify your knowledge whenever needed. Plus, our dedicated tutors are available 24/7 to provide expert support every step of the way. Enrol now and receive a complimentary student …
    £209

  • Sales Director Training - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 18: Financial Advisor ⇒ Course 19: Level 2 Financial Planning and Management Course ⇒ Course 20: Customer Service Management ⇒ Course 21: Budgeting and Forecasting ⇒ Course 22: The Secrets of Body Language ⇒ Course 23: Customer Relationship Management ⇒ Course 24: Key …
    £209

  • Advanced Surveying, Construction Site Management & SMSTS Diploma - CPD Certified

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Management Level 4 ⇒ Course 03: Site Management Safety Training Scheme ⇒ Course 04: Building Quantity Surveying Training Level 3 ⇒ Course 05: Construction Cost Estimation Diploma ⇒ Course 06: Surveying Basics ⇒ Course 07: Construction Project Management Level 4 ⇒ Course …
    £209

  • Facilities Management and Organisational Skills - CPD Approved

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...This isn't just a course; it's a lifelong resource. You'll have lifetime access to revisit lessons and solidify your knowledge whenever needed. Plus, our dedicated tutors are available 24/7 to provide expert support every step of the way. Enrol now and receive a complimentary student …
    £209

  • Admin, Secretarial & PA - Executive PA & Receptionist (Office Skills & Administration)

    NextGen Learning
    Free CPD Certificate & Transcript | Level 5 QLS Endorsed Diploma + CPD Accredited + 19 Endorsed Topics + Lifetime Access
    • New course!
    • Online
    • 6 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Trending
    ...demands of a high-paced environment. Our Admin, Secretarial & PA - Executive PA & Receptionist (Office Skills & Administration) course curriculum also fosters leadership capabilities, empowering you to take initiative and manage projects with confidence. Join a network of …
    £12

  • Diploma Course in Retail Management

    Apex Learning
    Spring Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology …
    £209

  • Administration (Admin, Management & MS Office)

    Apex Learning
    Spring Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...This isn't just a course; it's a lifelong resource. You'll have lifetime access to revisit lessons and solidify your knowledge whenever needed. Plus, our dedicated tutors are available 24/7 to provide expert support every step of the way. Enrol now and receive a complimentary student …
    £209

  • Certificate in Customer Service at QLS Level 3

    Skill Up
    Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
    • New course!
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...we did adequate research and came up with a required Certificate in Customer Service at QLS Level 3 course that sheds light on the core knowledge of Customer Service. The QLS endorsement of the Certificate in Customer Service at QLS Level 3 course guarantees high standards and quality …
    £107

  • HR and Marketing - CPD Certified

    Apex Learning
    Spring Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 143 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Course 06: Professional Email Marketing Diploma ⇒ Course 07: HR Management Level 3 ⇒ Course 08: Admin, Secretarial & PA – Level 7 ⇒ Course 09: Preventing Workplace Violence and Harassment Level 3 ⇒ Course 10: Conflict Management ⇒ Course 11: Mastering Organizational …
    £209

  • Business Management and Administration Diploma - CPD Certified

    Apex Learning
    Spring Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • New course!
    • Online
    • 143 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...This isn't just a course; it's a lifelong resource. You'll have lifetime access to revisit lessons and solidify your knowledge whenever needed. Plus, our dedicated tutors are available 24/7 to provide expert support every step of the way. Enrol now and receive a complimentary student …
    £209

  • Certificate on Retail Associate

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective …
    £12

  • Quality Management, Control and Audits Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you ready to take your career to the next level? Our Quality Management, Control and Audits Training is designed to provide you with the knowledge and skills needed to excel in the field of quality management. Whether you're a seasoned professional or just starting, this course …
    £12

  • KYC : Know Your Customer Course Level 5

    Thames College
    FREE Level 5 QLS Endorsed Certificate | 4 Courses + 4 Free PDF Certificates | 180 CPD Points | Instant Access
    • New course!
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...Learn KYC : Know Your Customer related skills and confidently step into the relevant industry. ★ Courses we are offering with KYC : Know Your Customer ★ KYC : Know Your Customer Diploma in Customer Relationship Management (CRM) Phone-Based Customer Service Influencing and Negotiating …
    £100

  • Pharmacy Assistant Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • New course!
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Prepare for a vital role in healthcare with our comprehensive Pharmacy Assistant Training course. Designed to equip you with essential skills and knowledge, this program covers every aspect of pharmacy operations, from customer interaction to medication dispensation. …
    £12

  • Advanced Diploma in Office Admin, Secretarial and PA at QLS Level 7

    Skill Up
    Level 7 QLS Endorsed | 180 CPD Points| +Gifts: QLS Certificate + PDF Certificate | Lifetime Access| 24/7 Learner Support
    • New course!
    • Online
    • 3 weeks · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...ensuring you stand out in the competitive job market. With a focus on efficiency and professional excellence, you will be well-prepared to handle the demands of any administrative role. Through this course, you will gain a deep understanding of Office Admin, Secretarial and PA responsibilities …
    £100

  • Diploma in Office Skills and Receptionist Course at QLS Level 5

    Skill Up
    Level 5 QLS Endorsed | 150 CPD Points| +Gifts: QLS Certificate + PDF Certificate | Lifetime Access| 24/7 Learner Support
    • New course!
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...needed to excel in a fast-paced office environment. From mastering the art of communication to efficiently managing office tasks, this Office Skills and Receptionist Diploma course ensures you are well-prepared to become an indispensable asset to any organisation. With a comprehensive …
    £100

  • IT Support Technician Engineer - Bootcamp

    Apex Learning
    Land Your Dream Job! Get Personalised Career Support & Expert Tips, Craft Your CV, Explore Top Jobs & Ace Interviews!
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Technician Engineer Job Ready Program . With our extensive training, dedicated career support, and a money-back guarantee, you’re not just enrolling in a program; you’re investing in a prosperous future. Join us now and become part of the next wave of industry leaders! We don’t just …
    £1,499

  • IT Support Technician Job Ready Program | Placement | Fast-Track

    Apex Learning
    Land Your Dream Job! Get Personalised Career Support & Expert Tips, Craft Your CV, Explore Top Jobs & Ace Interviews!
    • New course!
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Support Technician Job Ready Program . With our extensive training, dedicated career support, and a money-back guarantee, you’re not just enrolling in a program; you’re investing in a prosperous future. Join us now and become part of the next wave of industry leaders! We don’t just …
    £1,499

  • Cloud Architect Engineer Job Ready Program

    Apex Learning
    Land Your Dream Job! Get Personalised Career Support & Expert Tips, Craft Your CV, Explore Top Jobs & Ace Interviews!
    • New course!
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 230 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...career support, and a money-back guarantee, you’re not just enrolling in a program; you’re investing in a prosperous future. Join us now and become part of the next wave of industry leaders! We don’t just stop at teaching you the technical know-how of how to be a Cloud Architect Engineer …
    £1,499

  • Business Analyst Job Ready Program

    Apex Learning
    Land Your Dream Job! Get Personalised Career Support & Expert Tips, Craft Your CV, Explore Top Jobs & Ace Interviews!
    • New course!
    • Online
    • 105 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...career support, and a money-back guarantee, you’re not just enrolling in a program; you’re investing in a prosperous future. Join us now and become part of the next wave of industry leaders! We don’t just stop at teaching you the technical know-how of how to be a Business Analyst, rather …
    £1,499

  • Data Analyst Job Ready Program

    Apex Learning
    Land Your Dream Job! Get Personalised Career Support & Expert Tips, Craft Your CV, Explore Top Jobs & Ace Interviews!
    • New course!
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...career support, and a money-back guarantee, you’re not just enrolling in a program; you’re investing in a prosperous future. Join us now and become part of the next wave of industry leaders! We don’t just stop at teaching you the technical know-how of how to be a Data Analyst, rather …
    £1,499
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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