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Customer service courses in Essex

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  • Moving & Positioning - (CPD accredited e-learning)

    Unicare Support
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12

  • Infection Prevention & Control - (CPD accredited e-learning)

    Unicare Support
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12

  • Counter Fraud in the NHS - (CPD accredited e-learning)

    Unicare Support
    • Online
    • Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12

  • CSTF Preventing Radicalisation - (CPD accredited e-learning)

    Unicare Support
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12

  • Trade Show Staff Training – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...ways of preparing for a trade show Know essential points to set up a booth Know the Dos and Don’ts behaviours during the show Acknowledge visitors and welcome them to the booth Engage potential customers and work towards a sale Wrap up the trade show and customer leads. Why is the …
    £19.99

  • Risk Assessment and Management – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 11 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...management techniques Outline a disaster recovery plan Communicate with the organisation What is a risk assessment? “Risk assessment is the determination of quantitative or qualitative estimate of risk related to a well-defined situation and a recognized threat” What is risk …
    £19.99

  • Workplace Violence – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Workplace …
    £19.99

  • Hiring Strategies – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Hiring …
    £19.99

  • Beauty Technician with Business Management and Accounting

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 107 students
    • Online
    • 150 hours · Self-paced
    • 150 CPD points
    Great service
    Highly rated
    ...considered starting a beauty business. This ultimate Beauty Technician with Business Management & Accounting course will give you the skills to become a beauty technician and the detailed foundation in starting and running a business. Becoming a beauty technician is a great skill which …
    Save 25%
    £12 £16

  • Business Ethics – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...aims A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. These groups will have an effect on the way a company's ethics are developed. It is a two-way …
    £19.99

  • Business Etiquette – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...to a company or organisation Understand the guidelines on how to make effective introductions Identify the 3 C’s of a good impression Understand how to use a business card effectively Identify and practice at least one way to remember names Identify the three steps in giving a handshake …
    £19.99

  • Contract Management – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 80 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Popular
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Contract …
    £19.99

  • Manager Management – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this comprehensive elearning course, you will be able to disperse your knowledge and experience …
    £19.99

  • Supervising Others – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 15 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Supervising Others training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Supervising others can be a tough job …
    £19.99

  • Supply Chain Management – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...management improves the coordination and relationship between suppliers, producers, and customers. It must be kept at a high level of organisation to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic …
    £19.99

  • Marketing Basics – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...business. Marketing has changed a lot recently and having a new perspective will provide learners with the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit from a better understanding of marketing …
    £19.99

  • Social Media in the Workplace – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Social …
    £19.99

  • Assertiveness & Self Confidence – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 97 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...learners’ lives and have a positive effect on all of them. Certificate duration: 2 years Entry requirements: No entry restrictions Recommended prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate …
    £19.99

  • Call Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...generally a part of company’s customer relationship management. The majority of large companies use contact centres as a means of managing their customer interaction. These centres can be operated by either an in house department responsible or outsourcing customer interaction to a third …
    £19.99

  • Contact Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Intermediate Level - Online Training Course - CPDUK Accredited. Course aims With our online Contact Centre training course, participants will discover the essential elements of being a productive employee of a contact centre. The key to having a great customer experience using a contact …
    £19.99

  • Overcoming Sales Objections – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...trying to meet a quota, squeeze in a new deal before the end of the quarter, or get your bonus, the word “no” is too often interpreted as a sign to run for the hills when, in fact, it should be the exact opposite. A sales objection is an explicit expression by a buyer that a barrier exists …
    £19.99

  • Prospecting and Lead Generation – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 16 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Prospects, on the other hand, are created after a rep contacts a ‘sales-ready’ lead. To be elevated to the status of prospect, the lead has to engage in dialogue with the rep. This could take the form of a chain of email messages, a phone call, or a meeting. What is covered in this course …
    £19.99

  • Telephone Etiquette – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Telephone Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone etiquette is a highly valuable …
    £19.99

  • Top 10 Sales Secrets – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...No one has a special gift that makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson. With …
    £19.99

  • Sales : Sales and Marketing Level 5

    Oxford Home Study College
    Diploma QLS Level 5 *Complete Course* |*FREE PDF Certificate* | 110 CPD Points | *Plus 3 FREE Courses Bundles*
    • 71 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Mild vs Severe Infection Do I Need to Wear a Facemask? Cleaning and Disinfecting Against Coronavirus What Should I Do if I Get Sick? ***This offer ends soon*** Endorsed Sales and Marketing Level 5 Certificate of Achievement. A small marketing budget doesn’t mean you can’t meet …
    Save 69%
    £12 £39
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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