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Customer service courses in Essex

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  • GCSE Maths and GCSE English Preparation - CPD Certified

    Academy for Health & Fitness
    5 in 1 Exclusive Bundle! CPD Certified| Free Digital Certificates | 50 CPD Points | Lifetime Access
    • Online
    • Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ Feeling the squeeze of GCSEs approaching? Did you know that in the UK, 55% of students find English and Maths the most challenging subjects ? Don't let statistics dictate your success! This GCSE Maths and GCSE …
    Save 7%
    £35.99 £39

  • Key Account Management

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Management Skills Course*
    • 32 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...New Clients Selling Price Module 4 - Creating a Powerful Sales Presentation The Key Account Management unit covers the following topics: Preparation Tips Elements of a Successful Presentation Dressing to Impress Creating a Professional Package Presentations Module 5 …
    £12

  • Office Management and Administration

    CPD Courses
    Level 7 Advanced Diploma| *FREE PDF Certificate*| 160 CPD Credits |*Free Management Skills Course* Plus MS OFFICE Course
    • 160 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    ...Setting Up a Routine Planning Wisely Organizing Your Files The Batching Technique Managing Your Workload Workload Analysis Plus more Unit 10 - Customer Relations Customer Relations Customer Relationship Management A Win-Win Strategy Get Rid of Bad Customers Traits of …
    £12

  • Communication: Communication Essentials

    CPD Courses
    Communication: Communication Essentials | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...and confidence for life. Explore a series of critically-important communication essentials with this inspiring tutorial. Discover the value and importance of active listening skills, along with what it is that defines an active listener. Study a detailed breakdown of the 10 ‘ingredients’ …
    £12

  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...comprehensive programme designed to give students a competitive edge in Marketing field.This Marketing Course has been designed to help you expand your knowledge and skills in the marketing of products/ services for the customer, industrial and service sector. You will gain an insight into …
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    £12 £15

  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 310 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Plan Creating a Marketing Plan Executive Summary Defining your Target Market Targeting your First Customer Research your Customer Module 11 - Brand Building through Digital Marketing This unit covers the following key topics: What is Branding? What is a Brand? What is …
    £12

  • PR: Introduction to Public Relations

    CPD Courses
    PR: Introduction to Public Relations | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Above all other considerations, customers rank reputation with the highest level of importance. If your brand’s reputation paints a positive picture, your success story writes itself. But if there’s even slightest hint of negativity, you’re in for a rough ride. So, how can the modern …
    £12

  • Branding Level 5 Diploma

    CPD Courses
    Level 5 CPD Diploma | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 130 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Dealing With Difficult People Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment How to Differentiate the Service Offering to Your Top Ten Per Cent …
    £12

  • PR: Public Relations Material Production

    CPD Courses
    PR: Public Relations Material Production | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...must be remembered is that the clearer and more consistent a brand’s message is, the greater its effect and influence on its intended audience. In a sense, every promotional, advertising or marketing material created by a business contributes to its wider PR strategy. Which is just …
    £12

  • Purchasing & Procurement

    CPD Courses
    Diploma QLS Level 5| *FREE PDF Certificate* |*100% Pass Rate* |110 CPD Points |*FREE Strategic Planning Course*
    • 455 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Highly rated
    ...complex and challenging to oversee. Hence, to succeed as a capable and qualified supply chain manager is to enjoy limitless career prospects on a global basis. Course Benefits When studying for a Certificate of achievement Level 5 Diploma in Purchasing & Procurement Course with …
    £12

  • PR : Media Relations

    CPD Courses
    PR : Media Relations | CPD Accredited | 10 CPD Points/Credits
    • 12 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Regardless of the size, type or purpose of a PR strategy, strong media relations are of critical importance. These days, everyone knows how the mass media has the power to make, break or blindly ignore any business it chooses. If the media takes a shine to your brand, your success story …
    £12

  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    ...and arranging seasonal displays. You will learn exactly what drives a customer to make a purchase, and how to harness the shopper’s senses in such a way that they feel inclined to buy a product. Whether you are a small business owner wanting to learn how to show your products to their …
    £49

  • HACCP Food Safety Level 3

    ECHO3 EDUCATION LIMITED
    Accredited HACCP | 5-star rated | 90 minutes | Same-day certificate | Quick & Easy
    • 232 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    ...simple. It's a powerful and effective system to prevent food from poisoning people Any manager or supervisor working in a food service environment. Any employer who manages or implements a HACCP-based food safety management system. Any individual working in a food service environment …
    £25

  • Start Your Weight Loss Coaching Business

    Skill Success
    • 15 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...How To Start Charging More For Your Services? 7 Powerful Coaching Questions When To Quit Your 9-To-5 Job And Start Coaching Full-Time? This course is designed for anyone who is interested in learning how to start a profitable business as a weight-loss coach. No prior knowledge …
    £29

  • Certificate in Administrative Support - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    ...presented in this online training course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviours in a short amount of time. Course objectives The objectives …
    £19.99

  • Certificate in Creating a Great Webinar - Online Training Course & CPD Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    ...Creating a Great Webinar - Online Training Course & Certification – CPD Accredited Webinars are a great inexpensive way to reach many people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with …
    £19.99

  • Handling a Difficult Customer - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...Handling a Difficult Customer e-learning course, learners will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer. Learning outcomes The learning outcomes of this online Handling a Difficult Customer training …
    £19.99

  • Trade Show Staff Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...ways of preparing for a trade show Know essential points to set up a booth Know the Dos and Don’ts behaviours during the show Acknowledge visitors and welcome them to the booth Engage potential customers and work towards a sale Wrap up the trade show and customer leads. Why is the …
    £19.99

  • Improving Mindfulness Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Improving …
    £19.99

  • Risk Assessment and Management - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 19 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...risk management techniques Outline a disaster recovery plan Communicate with the organisation What is a risk assessment? “Risk assessment is the determination of quantitative or qualitative estimate of risk related to a well-defined situation and a recognized threat” What is risk …
    £19.99

  • Workplace Violence - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Workplace …
    £19.99

  • Hiring Strategies Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Hiring …
    £19.99

  • Social Media in the Workplace - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Social …
    £19.99

  • Business Ethics Training - Online Course - CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 28 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...lives. A company’s ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers and competitors. All of these groups will have an effect on the way a company’s ethics are developed. It is a two-way …
    £19.99

  • Business Etiquette Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...to a company or organisation Understand the guidelines on how to make effective introductions Identify the 3 C’s of a good impression Understand how to use a business card effectively Identify and practice at least one way to remember names Identify the three steps in giving a handshake …
    £19.99

  • Contract Management Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Contract …
    £19.99
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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