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    • 12 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) Manchester Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) Nottingham Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) Birmingham Introduction to Sales - From …
    £960
  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...anything about sales will tell you that positive word-of-mouth advertising is the most powerful way of attracting new business. The clients that you have delivered exceptional value to are generally more than happy to spread the word about you and the products and/or services you sell …
    £516
  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    ...clients mind; sales techniques to use with each type of sale; defining features and benefits and using them with maximum impact) 11.00 to 11.30 Sales Advances (Defining sales advances, identifying some to use immediately, using them to measure progress on long lead time sales work, making …
    £516
  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...leads post the exhibition (Using A Prospect System Effectively. Delegates learn how to systematically keep in touch with both customers and potential customers.) 16:30 - 16:45 Summary & Action Plans Agreed …
    £516
  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls. This …
    £516
  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appointments on the Telephone course is available throughout the UK. CPD …
    £516
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles. This Through …
    £516
  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468
    • 33 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    ...do it their way. 14.45-15.45: Sales is everyone’s business in customer service. 15.45-16.45 Complaint handling strategies. How to get customer feedback that makes the difference. Finish. Now let’s do it! Action Plan. Advanced Customer Service for the Tourism, Leisure and Hospitality …
    £468

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  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 54 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    ...Understanding HR Finance in Business Marketing & Sales Fundamentals Management Skills & Crisis Management Wellbeing & Mental Health at Work Communication in a Diverse World Presentation Skills & Customer Service Future of Work, Tech & Digital Skills Each Module …
    £1,530
  • ITIL® 4 Foundation Certification (Classroom)

    Infrassistance Development Limited
    Virtual Classroom, Examination Included
    • Classroom - Horsham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...this field, including but not limited to: Service Desk Analysts Change Managers Service Level Staff and Managers Service Delivery Staff and Managers IT Project and Programme Staff and Managers IT Contractors IT Consultants There are NO pre-requisites for this course …
    £795
  • Designing Artificial Intelligence Experiences - 5 Day Accelerator Course

    Experience Haus
    Five day in-person course from our studio in Shoreditch
    • Classroom - East London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...skills that will set you apart in the world of A.I. and design. This immersive, five-day course is designed for UX designers, service designers, consultants, startups, and product managers who want to revolutionise their approach to A.I. Work alongside a live startup, tackle real-world …
    £750
  • ITIL® 4 Foundation Certification Training; ONE DAY

    Infrassistance Development Limited
    The World's ONLY accredited, ONE-DAY ITIL Foundation course
    • Classroom - Horsham
    • 1 day · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Dimensions of Service Management The Service Value System The Service Value Chain The Purpose and Definitions Associated with 15 Practices Why Infrassistance? Infrassistance is a training and consultancy company that has been established since 2011. We specialise in service and project …
    £725
  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom - Hounslow
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    ...accounting system – R/508/6627 Set up a computerised accounting system Generate and use source documents Account for cash sales and sundry income Process customer receipts and refunds Process supplier payments and refunds Process payments through the bank current account Process petty …
    £650
  • Essential Selling Skills

    Powercall Global Training
    Interactive trainer-led classroom based Selling Skills Workshop, with activities.
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...engaged in sales activities who wish to enhance their ability to win new business or to secure more value from existing client relationships. The course is suitable both for those who are new to sales, and for those looking for a refresh. It is appropriate for Sales Managers, Sales Executives …
    £504
  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 101 enquiries
    • Classroom - Croydon
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    ...supplier invoices for goods and services, batch supplier invoices, error corrections, amending records. Module 4 – Create customer invoices, preview and print customer invoices, check on activity in customer accounts, update ledgers, generate customer letters, check communication history …
    £499
  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 26 enquiries
    • Classroom - Hayes, Middlesex
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...and make you able to handle all matters related to VAT. This course will also see how to prepare and operate sales and purchase ledgers, how to deal with supplier/customer queries, preparing payment runs, bank reconciliations, processing of VAT returns, creating, running and analyzing …
    £475
  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication skills are rightly considered to be the most important element a person requires in order to be successful. Time and time again, excellent communication skills are a leading …
    £420
  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 49 enquiries
    • Classroom - London
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...codes Maintaining sales ledgers of businesses Maintaining purchase ledgers of businesses Setting up customers’ accounts Processing customers invoices and credit notes Setting up suppliers accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices …
    Save 33%
    £398 £600
  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 252 enquiries
    • Classroom - London
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers' accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398
    • 77 enquiries
    • Classroom - London
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...offering 15-25% discounts on our structured training courses Accounting Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation Preparing …
    Save 33%
    £398 £600
  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 170 enquiries
    • Classroom - London
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...accounting software Setting up sales, purchase, and nominal ledgers using Sage 50 Accounts Setting up suppliers' accounts and posting purchase invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash …
    Save 33%
    £398 £600
  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 253 enquiries
    • Classroom - London
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating bank payments …
    Save 33%
    £398 £600
    • 26 enquiries
    • Classroom - London
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    Great service
    ...Training Module 1 - Adding Company Details Xero Training Module 2 - Adding Customers (Creating Contacts) Xero Training Module 3 - Editing Customer Accounts Xero Training Module 4 - Raising and Recording Sales/Customer Invoices Xero Training Module 5 - Adding Suppliers (Creating Contacts) …
    Save 33%
    £398 £600

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.