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Customer service courses in North West England

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  • Microsoft Excel 2019: Complete Training

    StudyHub
    12 in 1 Exclusive Bundle | 1 PDF Certificate & Exam Included | Lifetime access
    • Online
    • 129 hours · Self-paced
    • Certificate(s) included
    • 165 CPD points
    • Tutor support
    Great service
    12-in-1 Microsoft Excel Bundle You must have seen how experts use formulas in Microsoft Excel for efficient data organisation! Are you an aspirant who wants to see yourself doing a similar task? Well, you don't have to worry anymore because the ultimate solution is here! Get a co …
    Save 8%
    £69 £75

  • Microsoft Office Specialist (MOS) - CPD Accredited

    Apex Learning
    Flash Sale | 11-in-1 Premium Bundle | 120 CPD Points | Free Hardcopy + PDF Certificate + Exam | Lifetime Access
    • 26 students
    • Online
    • 51 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Microsoft Office Specialist (MOS) is the world's most admired suite of business productivity tools. Its Word, Excel, and PowerPoint products set the standard for word processing, spreadsheet and data use and business presentations, respectively. Microsoft Office is required for a …
    Save 13%
    £51 £59

  • Effective Business Skills Bundle

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    ...this out or save it digitally to showcase your accomplishment. PowerPoint Visuals Many of the in-depth theories and processes discussed in our courses can be learned most efficiently through the detailed PowerPoint slides presented. These visuals are accompanied by an instructor …
    £95

  • CompTIA A+ Certification (220-1101 & 220-1102) Online Bundle

    Learning 247
    24x7 Online Unlimited Access For 12 Months
    • 10 students
    • Online
    • 75 hours · Self-paced
    • Professional certification
    Great service
    Popular
    ...features of Microsoft Windows versions Summarize general OS installation considerations and upgrade methods Given a scenario, use appropriate Microsoft command line tools Given a scenario, use Microsoft operating system features and tools Given a scenario, use Microsoft Windows Control …
    £100

  • MEGA SALE - Any 25 Courses with Lifetime Access

    Uplatz
    Self-paced Videos, In-depth content of 500 hours, Study Material, Course Completion Certificate for each course
    • Online
    • 2 months · Self-paced
    • Certificate(s) included
    ...advanced) Machine Learning with Python Maven Maven (basic to advanced) Microsoft Azure Fundamentals Microsoft Excel Microsoft Power BI Microsoft Power BI (basic to advanced) Microsoft Project (basic to advanced) Microsoft Project (beginner) MongoDB MongoDB Administration Node.js Oracle …
    £100

  • SEN Teaching Assistant - Mega Bundle

    Lead Academy
    Mega Bundle | Quality Endorsed Certificate & Transcript Included | 9 Premium Courses | MCQ Exam & Tutor Support
    • Online
    • Self-paced
    • 35 CPD points
    • Tutor support
    Great service
    ...Assistant Endorsed Transcript from Quality Licence Scheme Additional 8 premium Courses: Teacher Training Instructional Curriculum Design PowerPoint Presentation Skills For Teachers Paediatric First Aid Training Train The Trainer - All Levels Child Counselling Diploma Child Psychology …
    £73

  • SEN Teaching Training Mega Bundle

    Lead Academy
    Mega Bundle | Quality Endorsed Certificate & Transcript Included | 9 Premium Courses | MCQ Exam & Tutor Support
    • Online
    • Self-paced
    • 31 CPD points
    • Tutor support
    Great service
    ...Teaching Endorsed Transcript from Quality Licence Scheme Additional 8 premium Courses Teacher Training Instructional Curriculum Design PowerPoint Presentation Skills For Teachers Paediatric First Aid Training Train The Trainer - All Levels Child Counselling Diploma Child Psychology …
    £73

  • Hospitality and Catering - Food Safety Level 3

    Apex Learning
    Sale into Savings | 11-in-1 Bundle | 10 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...without leaving your home What other courses are included with this Hospitality and Catering - Food Safety Level 3? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting …
    Save 21%
    £51 £65

  • Level 3 Tax Accounting

    Apex Learning
    Flash Sale Deal | 11-in-1 Premium Bundle| 115 CPD Points | Gifts Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 55 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Course 9: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks …
    Save 7%
    £51 £55

  • Touch Typing Training

    Apex Learning
    Holiday Deal | 14 in 1 Exclusive Bundle| 160 CPD Points|Gifts: Hardcopy + PDF Certificate - Worth £180
    • Online
    • 90 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    ...Type characters quickly Know how to use punctuation keys Type numbers on a numeric keypad Avoid fatigue with proper Ergonomics Excel in Microsoft Office Learn the techniques and strategies for proper fact-checking Learn how speed reading "works" in practice Develop reading objectives …
    Save 49%
    £51 £100

  • Executive Secretarial, Admin and PA Diploma – Accredited (Level 3)

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 15 hours · Self-paced
    • 15 CPD points
    • Tutor support
    ...to create and send invoices and how to handle petty cash effectively. Customer Care – As a PA, it is essential that you understand how important customer care is to a business. You will be dealing with customers daily and you need to know what you should be avoiding and how to represent …
    £99

  • Executive Admin and PA Certification Level 3

    Online Courses For Job
    FREE PDF Certificate|CPD Certified Training |Assessment Included|Interest Free Payment Plans|14 day money back guarantee
    • Online
    • 15 hours · Self-paced
    • 15 CPD points
    • Tutor support
    ...plan work in the most efficient manner; Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception; Dealing with the financial …
    £99

  • Office Skills : Secretarial & PA Training - CPD Certified

    Apex Learning
    Holiday Flash Sale | 11-in-1 Bundle| CPD Certified| 115 CPD Points| Free Hardcopy+PDF Certificate+Worth £180
    • Online
    • 34 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty …
    Save 3%
    £51 £53

  • Legal Secretary Level 3 Diploma - CPD Certified

    Apex Learning
    Flash Sale | 11-in-1 Bundle| CPD Certified| 130 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • 14 students
    • Online
    • 55 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ...Skills Confidentiality Guidelines Special Tasks Customer Service Role Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them How to Deal with Difficult Customers Telephone Etiquette Aspects of Phone Etiquette …
    Save 13%
    £51 £59

  • Legal Consultant Diploma

    Apex Learning
    Summer into Savings | 11-in-1 Bundle| 115 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • 10 students
    • Online
    • 53 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...Legislation on Public Health and Health Service (Part 1) Module 05- Legislation on Public Health and Health Service (Part 2) Module 06- Legislation on Public Health and Health Service (Part 3) Module 07- Legislation on Public Health and Health Service (Part 4) Module 08- Legislation on …
    Save 21%
    £51 £65

  • Hotel Management - CPD Accredited

    Apex Learning
    Summer Flash Sale | 11 Courses Exclusive Bundle| Free Gift Hardcopy + PDF Certificate + SID - Worth £160
    • Online
    • Self-paced
    • Certificate(s) included
    • 45 CPD points
    • Tutor support
    Great service
    ...the course. The course is ideal for aspiring professionals and existing hotel management professionals who want to provide quality service to customers and ensure they have an unforgettable experience. Hotel management includes diverse responsibilities like leadership and revenue maintenance …
    Save 13%
    £51 £59

  • Office Skills & IT Training - CPD Certified

    Skill Up
    8-in-1 Premium Bundle | CPD Approved | Free PDF Certificate | 24/7 Tutor Support
    • Online
    • 16 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    ...Following Courses: IT Professional 2.0 IT for Dummies Training Microsoft Word 2016 Advanced course Microsoft Azure Masterclass Excel Essentials for Office Administrators MS Access Tables and Queries for Beginner Office Skills Microsoft Excel Learning Outcomes of Office Skills & IT Training: …
    £51

  • Level 5 Office Management And Administration Diploma - QLS Endorsed

    Janets
    Level 5 QLS Endorsed Training | 6 GIFT Courses | Free QLS Hardcopy Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 415 hours · Self-paced
    • Certificate(s) included
    • 210 CPD points
    • Tutor support
    Great service
    ...Certified courses. Unearth the secrets to successful business etiquette, minute-taking finesse, workplace diversity appreciation, customer service excellence, Microsoft Excel wizardry, and workplace health and safety vigilance. Learning Outcomes: Acquire a comprehensive understanding of office …
    Save 15%
    £100 £119

  • Advanced Diploma in Microsoft Excel at QLS Level 7

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 7 Quality License Scheme Endorsed Training
    • Online
    • 620 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...course at your own pace. Microsoft Excel at QLS Level 7 Curriculum: Course Modules Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks **Microsoft Excel Intermediate** …
    £100

  • Pension Diploma - CPD Certified

    Apex Learning
    Winter Sale | 11-in-1 Bundle |115 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180
    • 10 students
    • Online
    • 51 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...Management | Contract Law UK | Internal Audit Training | Tax Accounting | Xero Training and Much More... Almost everyone in the UK will be a customer of the Department for Work and Pensions (DWP) at some point in their lives as DWP workers are responsible for welfare, pensions and child …
    Save 7%
    £51 £55

  • Office Admin & Receptionist at QLS Level 7

    One Education
    Level 7 Advanced Diploma with FREE Endorsed Certificate of Achievement | Advanced Audiovisual Lessons
    • Online
    • 624 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    ...03: Representing Your Boss and Company Competence Professionalism Reflecting Brand Values Module 04: Mail Services and Shipping Mailing and Shipping Details Royal Mail Services Module 05: Travel Arrangements Business Travel Hotel Reservations Module 06: Organising Meeting and Conferences …
    £100

  • Microsoft Excel for Professional Accounting: Accounting, Payroll, Bookkeeping & MS Excel

    Course Central
    Essental accounting, bookkeeping, payroll and advanced MS Excel for Business Accounting needs
    • 50 students
    • Online
    • 32 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    A masterclass in Microsoft Excel for Professional Accounting 4- course bundle covering all essential Xero accounting & bookkeeping functions, payroll management, bookkeeping basics, and MS Excel functions. Learn to quote, issue Invoices and Purchase orders, connect …
    £59

  • Know Your Customer (KYC)

    Apex Learning
    Flash Sale | 11-in-1 Bundle| 115 CPD Points | Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 47 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 04: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What’s Different about Good Customer Service? Module 3: Customer Relationship Management …
    Save 7%
    £51 £55

  • Hotel Receptionist - CPD Accredited

    Apex Learning
    Flash Sale Now On | 11-in-1 Bundle | CPD Certified | 115 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180
    • Online
    • 52 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...Course 3: Office Skills Course 4: Customer Relationship Management Course 5: Working Effectively Across Cultures Course 6: Phone-Based Customer Service Course 7: Document Control Course 8: GDPR Data Protection Level 5 Course 9: Level 2 Microsoft Office Essentials Course 10: Effective …
    Save 3%
    £51 £53

  • PA - Personal Assistant

    Apex Learning
    Flash Sale | 11-in-1 Premium Bundle | 115 CPD Points| Gifts: Hardcopy+PDF Certificate+SID - Worth £180
    • 16 students
    • Online
    • 47 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...workspace. With a curriculum that spans essential modules, from business writing skills to time management, and from travel arrangements to customer service, this course empowers participants to become indispensable assets in their professional environments. Learning Outcomes Gain comprehensive …
    Save 13%
    £51 £59

  • IT Support Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 20 Courses Bundle | 20 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 85 hours · Self-paced
    • Certificate(s) included
    • 85 CPD points
    • Tutor support
    Great service
    ...Ensure ergonomic work setups for improved comfort and health. Course 9: Service Helpdesk & Technical Support Provide expert assistance and support to customers in IT-related issues. Course 10: Microsoft Excel Excel in managing spreadsheets and data effectively. Course 11: Information …
    £100

  • Accountancy (Accountant Training)

    Apex Learning
    Autumn Sale Now On | 11-in-1 Bundle | CPD Certified | 115 CPD Points| Gifts: Hardcopy + PDF Certificate + SID -Worth 180
    • Online
    • 49 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    ...Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 11: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks …
    Save 3%
    £51 £53
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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