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Intermediate Customer service Cpd courses in Merrylee

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  • Microsoft Excel Training with Office Management, Administration, IT & Project Management

    Janets
    47% OFF - Flash Sale | 6 in 1 Step-by-Step Video Training | FREE Reed PDF Certificate | Tutor Support | Lifetime Access
    • 8,494 students
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    Microsoft Excel Practical Step-by-Step Training with Office Management, Administration, IT, Project Management and Leadership & Management! Mastering Microsoft Excel is crucial in today’s data-driven world, where precision and efficiency can make all the difference. Without a …
    Save 47%
    £12 £23

  • Microsoft Office Skills (Microsoft Excel, Word, Access), Data Analysis & Office Skills

    Janets
    8-in-1 Courses Bundle | Level 7 QLS Endorsed Diploma | Free REED PDF Certificate | 24x7 Tutor Support | Lifetime Access
    • 6,263 students
    • Online
    • 35.8 hours · Self-paced
    • Certificate(s) included
    • 260 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    *** BASIC TO ADVANCED COURSE | Zero to Hero in Microsoft Office Skills: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook and Microsoft Teams with Data Analysis Fundamentals & Office Skills *** Microsoft Office is used by millions worl …
    Save 47%
    £12 £23

  • Certificate in Administrative Support - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    ...maintaining files. Administrative assistants may also be in charge of sending and receiving correspondence, as well as greeting clients and customers" Why choose our online training courses? All our e-learning courses can be accessed on any electronic/computerised device. You …
    £19.99

  • Business Administration Level 4 Advanced Course

    Oplex Careers
    • 29 students
    • Online
    • 24 hours · Self-paced
    • 24 CPD points
    • Tutor support
    Great service
    ...modules: Customer Satisfaction Managing Customer Complaints Correctly The Work Plan Handling and Composing Documents Self Confidence and Actualisation Typing and Transcribing Business Meetings Using Microsoft Outlook Using Microsoft Excel Using Microsoft Powerpoint Using Microsoft Word …
    Save 50%
    £12 £24

  • Admin, Secretarial & PA

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* | 120 CPD Points | +2 FREE Courses [3600 + Enrolled Students]
    • 384 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Highly rated
    ...** 3 Free Gifts included ** **FREE MS OFFICE Course** This Free MS OFFICE course covers the following topics: Unit 20 Microsoft Office 2016 This unit covers the following topics: MS Word Getting Started with Word Microsoft Office Word 2016 Word Documents The Word …
    £12

  • Administration : Administration

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Points|*Free Strategic Planning Course*
    • 233 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Workplace Relationships Working Cooperatively Managing Conflict Plus More Unit 12 - MS office 2016 This Administration unit covers the following key topics: MS Word MS Excel MS PowerPoint Plus More Administration An endorsed Level 5 Office Administration Diploma …
    £12

  • Business Administration Advanced Course - Only £19 Special Offer

    eTeaching Academy
    Enrol today and receive your online training, tutor support, PDF certificate and more
    • 15 students
    • Online
    • 70 hours · Self-paced
    • 7 CPD points
    • Tutor support
    Great service
    ...Advanced Course is split into the following modules: Customer Satisfaction • Central Skills for Maintaining Customer Care • Implementing Customer Care • Strategies for Enhancing Customer Care Managing Customer Complaints Correctly • Strategy Development • Responding …
    Save 36%
    £12 £19

  • Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) with Admin, Secretarial & PA

    Apex Learning
    CPD Certified | 8-in-1 Bundle| ** 3 Bonus Gift Courses** | Gifts: Free PDF & Hardcopy Certificate + SID - Worth £180
    • 401 students
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    ***Limited Time Offer*** ★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 - Enrol Now! ★★★ Whether you're a novice or an experienced user wishing to advance your Microsoft Office Skills (Excel, Word, PowerPoint), IT Functional Sk …
    Save 40%
    £39 £65

  • Business Administration Course - Level 3 & 4 Accredited Certification

    eTeaching Academy
    Enrol today and receive your online training, tutor support, PDF certificate and more
    • 160 students
    • Online
    • 140 hours · Self-paced
    • 14 CPD points
    • Tutor support
    Great service
    ...Advanced Course is split into the following modules: Customer Satisfaction • Central Skills for Maintaining Customer Care • Implementing Customer Care • Strategies for Enhancing Customer Care Managing Customer Complaints Correctly • Strategy Development • Responding …
    Save 36%
    £12 £19

  • Customer Support: course

    UK Professional Development Academy LTD
    Certificate in Customer Support (CPD Accredited) with tutor support and quiz based exam
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...understanding of customer services and the state of customer service and customer support. Another aim of the Customer Support certificate is to understand candidates with challenges in customer support and the different applications used in the organisation's customer support. Identify …
    £12

  • Office - Administration

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 120 CPD Credits | *Free Administration Course*
    • 102 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Do? Team Player Effective Workplace Relationships Working Cooperatively Managing Conflict Unit 12 - MS office 2016 This unit covers the following topics: MS Word MS Excel MS PowerPoint Office Administration An endorsed Level 5 Office Administration Diploma could open …
    Save 58%
    £12 £29

  • Administration : Administration

    Oxford Home Study College
    Advanced Diploma QLS Level 7 *Complete Course*|*FREE PDF Certificate * |160 CPD Points |*Free Strategic Planning Course*
    • 551 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Highly rated
    ...a Positive Environment Look Like? What Can I Do? Team Player Plus More Module 16- MS office 2016 This Administration module covers the following key topics: MS Word MS Excel MS Powerpoint Plus More Office Administration An endorsed Level 7 Office Administration …
    £12

  • Business Ethics course

    UK Professional Development Academy LTD
    Certificate in Business Ethics | study materials |Quiz based Exam included |CPD Accredited Diploma
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Language & Basic Computer Skills Working Knowledge of Information Communication Technologies for studying online that is the Internet and Microsoft Office A genuine desire to study and succeed. After completing the Business Ethics course/training, you will be able to grip yourself …
    £12

  • Microsoft Office Specialist (MOS) - CPD Accredited

    Apex Learning
    Flash Sale | 11-in-1 Premium Bundle | 120 CPD Points | Free Hardcopy + PDF Certificate + Exam | Lifetime Access
    • 30 students
    • Online
    • 51 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Microsoft Office Specialist (MOS) is the world's most admired suite of business productivity tools. Its Word, Excel, and PowerPoint products set the standard for word processing, spreadsheet and data use and business presentations, respectively. Microsoft Office is required for a …
    Save 16%
    £49 £59

  • Admin, Secretarial & PA

    Brentwood Open learning College
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [50,000+ Students] FREE PDF Certificate
    • 271 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Course** **FREE MS OFFICE Course** This Free MS OFFICE course covers the following: Unit 20 Microsoft Office 2016 This unit covers the following topics: MS Word Getting Started with Word Microsoft Office Word 2016 Word Documents The Backstage View MS Excel Getting …
    £12

  • PA - Personal Assistant

    Oxford Home Study College
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* |*100% Pass Rate* | 200 CPD Points|*FREE MS OFFICE Course*
    • 420 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    ...Started with Microsoft Excel 2016 Identify the Elements of the Excel Interface Microsoft Excel 2016 The Excel Interface Navigation Options Creating a New Blank Workbook MS Powerpoint Modifying the PowerPoint Environment Customize the User Interface The PowerPoint Options Dialog …
    Save 20%
    £12 £15

  • Administrative Assistant

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | Free Report Writing Course
    • 14 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    ...Workbook MS Powerpoint Modifying the PowerPoint Environment Customize the User Interface The PowerPoint Options Dialog Box The Customize Ribbon Category Customize the Quick Access Toolbar Move the Quick Access Toolbar The Customize Status Bar Menu TOPIC B: Set PowerPoint 2016 Options …
    £12

  • Office Manager Job Ready Programme - Exclusive Edition Course

    Janets
    Flash Sale! (was 3599) | Job Market Analysis | Consultations & 1-on-1 Mentorship | Job Placement | Money Back Guarantee
    • 43 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...operations. Develop skills in Microsoft Office and Excel to handle data and document management. Apply time management strategies to prioritize tasks effectively. Maintain workplace confidentiality and manage sensitive information appropriately. Utilize customer service skills to handle inquiries …
    £2,499

  • Virtual Assistant Job Ready Programme - instead of Exclusive Edition

    Janets
    Flash Sale! (was 4599) | Job Market Analysis | Consultations, 1-on-1 Mentorship & Onboarding Support | Job Guarantee
    • 26 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Course 01 : Virtual Assistant Course 02 : Personal Assistant Course 03 : Microsoft Office Course 04 : Time Management Course 05 : Email Etiquette Course 06 : Online Meeting Management Course 07 : Customer Service Training Course 08 : Project Management Course 09 : Team Management Course …
    £2,499

  • Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)

    Academy for Health & Fitness
    QLS Endorsed! 7 Courses Package + Free PDF Certificate | 250 CPD Points| 100,000+ Learner
    • 770 students
    • Online
    • 14.8 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ ***Best Deal of the Market. Offer Ends Today*** In today's fast-paced business world, administrative roles require diverse skills to thrive and succeed. Our Complete Microsoft Office Skills with Admin, Secretar …
    Save 7%
    £12 £12.99

  • Virtual Assistant - Job Ready Programme with Full Career Support

    Janets
    Flash Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Consultations | Money Back Guarantee
    • 37 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Course 01: Virtual Assistant Course 02: Personal Assistant Course 03: Microsoft Office Course 04: Time Management Course 05: Email Etiquette Course 06: Online Meeting Management Course 07: Customer Service Training Course 08: Project Management Course 09: Team Management Course …
    £1,499

  • Paralegal, Legal Secretary and Office Skills with UK Employment Law - QLS Endorsed

    Janets
    75% OFF - Flash Sale | 3-in-1 QLS Bundle | Level 5 Diploma Courses | FREE PDF Certificates | FREE Exam | Tutor Support
    • 492 students
    • Online
    • 8 weeks · Self-paced
    • Certificate(s) included
    • 450 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Minute Taking Module 11: Customer Service and Telephone Handling Skills Module 12: Data Management and Record-Keeping Module 13: Other Essential Skills for Secretarial Role Module 14: Professional Conduct and Ethics Microsoft Word Essentials Microsoft Powerpoint Essentials UK Employment …
    Save 75%
    £12 £49

  • Office Skills for Customer Success

    One Education
    Accredited by CPD| Complete Video Lessons from Expert Instructor | Tutor Support Included
    • 45 students
    • Online
    • 91 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Dealing with the Customer In Person Sensitivity in Dealing with Customers Scenarios of Dealing with a Difficult Customer Following up With a Customer Once You Have Addressed Their Issue Wrapping Up Telephone Etiquette Getting Started Aspects of Phone Etiquette Using Proper Phone Language …
    Save 25%
    £12 £16

  • Office Skills : Office Management & Administration - Admin, Secretarial & PA

    One Education
    80+ Topics | Level 7 Endorsed Diploma | 450 CPD Points | Exclusive Materials | Lifetime Access | 24/7 Tutor Support
    • 899 students
    • Online
    • 54 hours · Self-paced
    • 450 CPD points
    • Tutor support
    Great service
    ...competencies in business writing and professional communication and will improve your customer service skills and computer literacy with programs such as Microsoft Word, Excel, Outlook, and PowerPoint. Module Attributes: Each topic has been developed to provide more information in less …
    Save 47%
    £12 £23

  • Microsoft Teams Course

    One Education
    Level 3 Endorsed Certificate | Exam & Full Tutor Support Included | 24x7 Access
    • 73 students
    • Online
    • 168 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...to stay in touch with family members who could be far away can learn to use this service This Microsoft Teams course is open to all, with no formal entry requirements. After completing a Microsoft Teams course, you may choose from a variety of professional choices based on your …
    £12

  • Data Entry and Complete Microsoft Office with Complete Career Guide

    Training Express Ltd
    11 FREE Certificates | 11 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Are you ready to advance your career with essential data entry skills and comprehensive Microsoft Office proficiency? In today's fast-paced professional world, these abilities are not just benef …
    £65

  • Admin, Secretarial & PA

    One Education
    2 FREE Premium Courses | Level 5 Endorsed Diploma on Admin, Secretarial & PA | 150 CPD Points | Tutor Support
    • 661 students
    • Online
    • 425 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...communication. Strengthen your skill in meeting and time management. Develop a firm footing in the basics of Microsoft excel. Familiarise yourself with the rudiments of PowerPoint. **** FREE GIFT **** This Admin, Secretarial & PA course is packed with 2 more additional gift courses …
    £21

  • Accredited Microsoft Excel Course

    International Open Academy
    CPD UK Certified | ICOES International Accreditation | 30 CPD Points | FREE 1-month membership to 300+ courses
    • 647 students
    • Online
    • 30 hours · Self-paced
    • 30 CPD points
    Great service
    ...Presentations Everyone! Microsoft Excel can be used to organise data, finances and lists at work and at home Beginner to intermediate users of Microsoft Excel Anyone who needs a refresher on how to use Microsoft Excel Those wanting to become Microsoft Excel Certified Anyone who …
    £15

  • Business Communication Skills

    UK Professional Development Academy LTD
    Level 7 Diploma in Business Communication Skills, With Study materials, tutor support and exam included
    • 46 students
    • Online
    • 4 weeks · Self-paced
    • 190 CPD points
    • Tutor support
    Great service
    ...networking inside the company, networking outside the company, social intelligence, telephone etiquette, call centre training, customer services, customer support, telework, telecommuting, and communication delivering construction criticism. Upon successfully completing this business …
    Save 72%
    £12 £44

  • Admin, Secretarial & PA - Course

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* | 120 CPD Points | *Communication Skills & MS OFFICE FREE Courses*
    • 693 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Course*** ***FREE MS OFFICE Course*** This Free MS OFFICE course covers the following topics: Unit 20 Microsoft Office 2016 This unit covers the following topics: MS Word Getting Started with Word Microsoft Office Word 2016 Word Documents The Ribbon MS Excel Getting …
    £12

  • Executive PA Diploma

    Brentwood Open learning College
    Advanced Diploma QLS Level 7 | 220 CPD Points | Free MS OFFICE, *Problem Solving Courses* FREE PDF Certificate*
    • 655 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...2 Free Gifts included Executive PA Course ** **FREE Microsoft Office 2016 Course** This Free Microsoft Office 2016 course covers the following topics: Getting Started with Word Microsoft Office Word, Excel, Powerpoint 2016 Word Documents The Word Application Window The Ribbon …
    £12

  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Ipswich
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context. Microsoft Access is a highly worthwhile skill to have at your command as this very popular …
    £499
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Presentation Skills. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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