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Intermediate Customer service University, Cpd or Professional Certification courses in United Kingdom

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  • Microsoft Excel Practical Training with Accounting & Finance, IT & Office Administration

    Janets
    47% OFF - Flash Sale | 5 in 1 Step-by-Step Video Training | FREE Reed PDF Certificate | Tutor Support | Lifetime Access
    • 8,410 students
    • Online
    • 30.6 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    Microsoft Excel Practical Step-by-Step Training, Beginner, Intermediate & Advanced! Mastering Microsoft Excel is crucial in today’s data-driven world, where precision and efficiency can make all the difference. Without a firm grasp of Microsoft Excel capabilities, tasks becom …
    Save 47%
    £12 £23

  • Microsoft Office Skills (Microsoft Excel, Word, Access & PowerPoint) & Data Analysis

    NextGen Learning
    10-in-1 Courses Bundle | CPD Accredited | 10 Free E-Certificates | Instant & Lifetime Access | Tutor Support
    • 28 students
    • Online
    • 14 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    In today’s digital age, proficiency in Microsoft Office and data analysis is paramount. Statistics show that over 90% of companies use Microsoft Office applications for daily operations, and professionals with advanced Microsoft Office skills earn 15% more than their counterpart …
    Save 24%
    £12 £15.99

  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Ipswich
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context. Microsoft Access is a highly worthwhile skill to have at your command as this very …
    £479

  • Certificate in Administrative Support - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    ...maintaining files. Administrative assistants may also be in charge of sending and receiving correspondence, as well as greeting clients and customers" Why choose our online training courses? All our e-learning courses can be accessed on any electronic/computerised device. You …
    £19.99

  • Business Administration Level 4 Advanced Course

    Oplex Careers
    • 29 students
    • Online
    • 24 hours · Self-paced
    • 24 CPD points
    • Tutor support
    Great service
    ...modules: Customer Satisfaction Managing Customer Complaints Correctly The Work Plan Handling and Composing Documents Self Confidence and Actualisation Typing and Transcribing Business Meetings Using Microsoft Outlook Using Microsoft Excel Using Microsoft Powerpoint Using Microsoft Word …
    Save 20%
    £19 £24

  • Business Administration Advanced Course - Only £19 Special Offer

    eTeaching Academy
    Enrol today and receive your online training, tutor support, PDF certificate and more
    • 15 students
    • Online
    • 70 hours · Self-paced
    • 7 CPD points
    • Tutor support
    Great service
    ...Advanced Course is split into the following modules: Customer Satisfaction • Central Skills for Maintaining Customer Care • Implementing Customer Care • Strategies for Enhancing Customer Care Managing Customer Complaints Correctly • Strategy Development • Responding …
    Save 36%
    £12 £19

  • Business Administration Course - Level 3 & 4 Accredited Certification

    eTeaching Academy
    Enrol today and receive your online training, tutor support, PDF certificate and more
    • 159 students
    • Online
    • 140 hours · Self-paced
    • 14 CPD points
    • Tutor support
    Great service
    ...Advanced Course is split into the following modules: Customer Satisfaction • Central Skills for Maintaining Customer Care • Implementing Customer Care • Strategies for Enhancing Customer Care Managing Customer Complaints Correctly • Strategy Development • Responding …
    Save 36%
    £12 £19

  • Microsoft office for HR

    Apex Learning
    Summer Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 220 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £300 as a Gift! - Enrol Now! Level 2 Microsoft Office Essentials | Office Skills and Administration Level 3 | HR Management Course | Leadership and Management Training …
    £229

  • Customer Support: course

    UK Professional Development Academy LTD
    Certificate in Customer Support (CPD Accredited) with tutor support and quiz based exam
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...understanding of customer services and the state of customer service and customer support. Another aim of the Customer Support certificate is to understand candidates with challenges in customer support and the different applications used in the organisation's customer support. Identify …
    £12

  • Business Ethics course

    UK Professional Development Academy LTD
    Certificate in Business Ethics | study materials |Quiz based Exam included |CPD Accredited Diploma
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Language & Basic Computer Skills Working Knowledge of Information Communication Technologies for studying online that is the Internet and Microsoft Office A genuine desire to study and succeed. After completing the Business Ethics course/training, you will be able to grip yourself …
    £12

  • Microsoft Office Skills: IT Training, Data Analysis, Cyber Security & Job Guarantee

    Janets
    Job Market Analysis | Job Searching Support | Portfolio and CV Building | Consultation Sessions | Money Back Guarantee
    • 85 students
    • Online
    • 500 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...skills and knowledge to thrive in the IT industry. It covers a wide range of essential topics from Microsoft Excel to Microsoft Word to Microsoft PowerPoint to PowerBI to Microsoft Teams to Data Analysis to Cyber Security and so much more. In terms of career development, we will provide …
    £999

  • Paralegal, Legal Secretary and Office Skills with UK Employment Law - QLS Endorsed

    Janets
    75% OFF - Flash Sale | 3-in-1 QLS Bundle | Level 5 Diploma Courses | FREE PDF Certificates | FREE Exam | Tutor Support
    • 443 students
    • Online
    • 8 weeks · Self-paced
    • Certificate(s) included
    • 450 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...Minute Taking Module 11: Customer Service and Telephone Handling Skills Module 12: Data Management and Record-Keeping Module 13: Other Essential Skills for Secretarial Role Module 14: Professional Conduct and Ethics Microsoft Word Essentials Microsoft Powerpoint Essentials UK Employment …
    Save 75%
    £12 £49

  • Office Skills for Customer Success

    One Education
    Accredited by CPD| Complete Video Lessons from Expert Instructor | Tutor Support Included
    • 45 students
    • Online
    • 91 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Dealing with the Customer In Person Sensitivity in Dealing with Customers Scenarios of Dealing with a Difficult Customer Following up With a Customer Once You Have Addressed Their Issue Wrapping Up Telephone Etiquette Getting Started Aspects of Phone Etiquette Using Proper Phone Language …
    Save 25%
    £12 £16

  • Microsoft Office Specialist (MOS) - Master Excel, Word, PowerPoint & Outlook

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► The Microsoft Office Specialist Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever feel frustrated with limitations in Microsoft Office? A st …
    £309

  • Office Skills : Office Management & Administration - Admin, Secretarial & PA

    One Education
    80+ Topics | Level 7 Endorsed Diploma | 450 CPD Points | Exclusive Materials | Lifetime Access | 24/7 Tutor Support
    • 895 students
    • Online
    • 54 hours · Self-paced
    • 450 CPD points
    • Tutor support
    Great service
    ...competencies in business writing and professional communication and will improve your customer service skills and computer literacy with programs such as Microsoft Word, Excel, Outlook, and PowerPoint. Module Attributes: Each topic has been developed to provide more information in less …
    Save 47%
    £12 £23

  • Microsoft Teams Course

    One Education
    Level 3 Endorsed Certificate | Exam & Full Tutor Support Included | 24x7 Access
    • 72 students
    • Online
    • 168 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...to stay in touch with family members who could be far away can learn to use this service This Microsoft Teams course is open to all, with no formal entry requirements. After completing a Microsoft Teams course, you may choose from a variety of professional choices based on your …
    £12

  • Admin, Secretarial & PA

    One Education
    2 FREE Premium Courses | Level 5 Endorsed Diploma on Admin, Secretarial & PA | 150 CPD Points | Tutor Support
    • 661 students
    • Online
    • 425 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    ...communication. Strengthen your skill in meeting and time management. Develop a firm footing in the basics of Microsoft excel. Familiarise yourself with the rudiments of PowerPoint. **** FREE GIFT **** This Admin, Secretarial & PA course is packed with 2 more additional gift courses …
    £21

  • Accredited Microsoft Excel Course

    International Open Academy
    CPD UK Certified | ICOES International Accreditation | 30 CPD Points | Certification Available| Free Retake Exam
    • 647 students
    • Online
    • 30 hours · Self-paced
    • 30 CPD points
    Great service
    ...Presentations Everyone! Microsoft Excel can be used to organise data, finances and lists at work and at home Beginner to intermediate users of Microsoft Excel Anyone who needs a refresher on how to use Microsoft Excel Those wanting to become Microsoft Excel Certified Anyone who …
    Save 20%
    £12 £15

  • Business Communication Skills

    UK Professional Development Academy LTD
    Level 7 Diploma in Business Communication Skills, With Study materials, tutor support and exam included
    • 46 students
    • Online
    • 4 weeks · Self-paced
    • 190 CPD points
    • Tutor support
    Great service
    ...networking inside the company, networking outside the company, social intelligence, telephone etiquette, call centre training, customer services, customer support, telework, telecommuting, and communication delivering construction criticism. Upon successfully completing this business …
    Save 72%
    £12 £44

  • Level 7 Microsoft Office Skills (Microsoft Excel, Word, Powerpoint) - QLS Endorsed

    Thames College
    Level 7 QLS Endorsed Course | Free PDF Certificate | Voiceover & Visual Elements Included | Instant Access
    • 50 students
    • Online
    • 19 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    Mastering Microsoft Office skills is essential in today's digital workplace, offering a foundation for a wide range of professional tasks. The course "Microsoft Office Skills (Microsoft Excel, Word, PowerPoint)" provides comprehensive training in the most widely used office appli …
    £12

  • CompTIA A+ Certification (220-1101 & 220-1102) Online Bundle

    Learning 247
    24x7 Online Unlimited Access For 12 Months
    • 10 students
    • Online
    • 75 hours · Self-paced
    • Professional certification
    Great service
    Popular
    ...features of Microsoft Windows versions Summarize general OS installation considerations and upgrade methods Given a scenario, use appropriate Microsoft command line tools Given a scenario, use Microsoft operating system features and tools Given a scenario, use Microsoft Windows Control …
    £100

  • IT : IT Courses in IT

    IT Certify
    Professional and Accredited Courses | Exams | Practical Experience | CV Review
    • 134 enquiries
    • Online
    • 160 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Compare and contrast features of Microsoft Windows versions IT : IT • Summarize general OS installation considerations and upgrade methods IT : IT • Given a scenario, use appropriate Microsoft command line tools IT : IT • Given a scenario, use Microsoft operating system features and …
    £799

  • Complete Office Management & Administration Training

    One Education
    3-Month Career Guided Programme | 9 Courses + 23 Certificates(QLS-Endorsed & CPD-Accredited) | FREE Goodies Worth £1025+
    • Online
    • 101 days · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ...Module 19 Excel Templates Course 07 Learn Microsoft Word, PowerPoint & Outlook Module 01 Introduction Module 02 Microsoft Word Essentials Module 03 Microsoft PowerPoint Essentials Module 04 Microsoft Outlook Essentials Module 05 Microsoft Excel Keyboard Shortcuts Course 08 Operations …
    £500

  • Lean Six Sigma Certification

    UK Professional Development Academy LTD
    Certificate in Lean Process and Six Sigma | with online tutor support and Quiz Based exam
    • 116 students
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...attributes and value according to the Kano Model Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers. Describe what is required to regulate a process Give examples of how poor …
    Save 68%
    £12 £38

  • Customer Service and Public Relations Diploma

    UK Professional Development Academy LTD
    Level 5 Diploma in Customer Service and Public Relations, CPD accredited With tutor support and Quiz based exam included
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal with difficult customers Module 2: Customer Support Define customer support Know the different venues for customer support Recognize the challenges …
    Save 39%
    £12 £19.99

  • Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)

    Academy for Health & Fitness
    QLS Endorsed! 7 Courses Package + Free PDF Certificate | 250 CPD Points| 100,000+ Learner
    • 764 students
    • Online
    • 14.8 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ ***Best Deal of the Market. Offer Ends Today*** In today's fast-paced business world, administrative roles require diverse skills to thrive and succeed. Our Complete Microsoft Office Skills with Admin, Secretar …
    £19

  • Comptia A+ Core 1 and Core 2

    IT Certify
    Comptia A+ core 1 220-1101 and Comptia A+ core 2 220-1102
    • 22 enquiries
    • Online
    • 38 hours · Self-paced
    • Professional certification
    Great service
    ...features of Microsoft Windows versions • Summarize general OS installation considerations and upgrade methods • Given a scenario, use appropriate Microsoft command line tools • Given a scenario, use Microsoft operating system features and tools • Given a scenario, use Microsoft Windows …
    £149

  • CompTIA : CompTIA A+

    IT Certify
    CompTIA A+ 220-1101 and 220-1102 new CompTIA A + course and exam
    • 12 enquiries
    • Online
    • 38 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...features of Microsoft Windows versions • Summarize general OS installation considerations and upgrade methods • Given a scenario, use appropriate Microsoft command line tools • Given a scenario, use Microsoft operating system features and tools • Given a scenario, use Microsoft Windows …
    £699

  • Microsoft Office 2019

    Janets
    Holiday Deals | FREE PDF Certificate | CPD Certified | 15 CPD Points | 24/7 Access
    • 183 students
    • Online
    • 18 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Check Accessibility Save a Document to Other Formats Workbooks - MS Word 2016 (Beginner) Workbooks – MS Word 2016 (Beginner) Microsoft PowerPoint 2019 MS PowerPoint 2019 New Features Introduction to MS PowerPoint 2019 New Features Highlighting Morph Transition Zoom Vector …
    £15

  • Creative Photography Masterclass

    Lead Academy
    Level 5 Diploma| Updated Training - 2024 |Free CPD UK Accredited PDF Certificate|Recognised Certificate |Exam Included
    • 116 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited PDF certificate Free CPD UK Accredited PDF Certificate from Lead Academy Free Course Completion PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime …
    £12

  • Certified Digital Marketing Professional

    Lead Academy
    Level 5 Diploma| Updated Training - 2024 |Free CPD UK Accredited PDF Certificate|Recognised Certificate |Exam Included
    • 22 students
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited PDF certificate Free CPD UK Accredited PDF Certificate from Lead Academy Free Course Completion PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Sales management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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