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Advanced Customer service courses in East Midlands

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  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    ...clients mind; sales techniques to use with each type of sale; defining features and benefits and using them with maximum impact) 11.00 to 11.30 Sales Advances (Defining sales advances, identifying some to use immediately, using them to measure progress on long lead time sales work, making …
    £516

  • SAP APO (Advanced Planning and Optimization) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...designed to achieve high consistency in business processes, right through from order generation to production planning and improving customer service while reducing costs. It is used for SCM (Supply Chain Management) in industries. Another important function of SAP APO is the SCC (Supply …
    £999

  • SAP EWM (Extended Warehouse Management) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...WM/EWM Consultants SAP Logistics Consultants Individuals aspiring for a career in SAP SAP Business Consultants Warehouse Operations Managers Store Managers Inventory Managers Project Managers Logistics Solutions Analysts Warehouse Operators Floor Supervisors ERP Consultants Newbies …
    £999

  • Level 7 Diploma in Logistics and Supply Chain Management

    London College of Professional Studies
    Othm Ofqual Qualification , No hidden charges , No exams , supervisor support , friendly portal, no hidden charges
    • 288 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    Trending
    ...and sales. supply chain functionality is a core component in our enterprise solution, from purchasing through to environmental footprint management of the value stream, delivering you: Powerful demand forecasting solution with collaboration Supply sourcing for customer service and …
    Save 16%
    £1,000 £1,200

  • SAP CRM Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...Lead Management CRM SERVICES Overview of CRM Service Installed Base Management and Individual Objects Service Agreements and Service Contracts Service Plans Service Order Management Product Service Letters Complaints and Returns Management Warranty Claim Services Inhouse repair Management …
    £999

  • SAP S/4HANA Logistics Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...Purchasing Collaborative Sourcing and Contract Management Supplier Management, Invoicing and Payables Management SAP Ariba Sales Order Management Sales Contract Management Sales Order Management and Processing Billing and Invoicing, Output Management Claims, Returns, and Refund Management SAP …
    £999

  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Manage events (6 credits)* Unit 34 Review the quality of customer service (4 credits) Unit 35 Developing sales proposals (5 credits) Unit 36 Prioritising information for sales planning (3 credits) Unit 37 Manage customer service operations (7 credits) Who is it suitable for? This qualification …
    Save 40%
    £900 £1,500

  • Digital Marketing Manager - Job Guarantee Program with Money Back Guarantee

    Janets
    Flash Sale! (was 1599) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Consultations | Money Back Guarantee
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Trending
    ...Product Management Course 22: Holding a High Price in Sales Course 23: Creating Highly Profitable Sales Funnels Course 24: Affiliate Marketing Course 25: Branding Your Business Course 26: Call Centre Based Customer Service Course 27: Cross-Cultural Awareness Training Course 28: …
    Save 16%
    £999 £1,199

  • Business Development Manager - Job Guarantee Program with Money Back Guarantee

    Janets
    Flash Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Consultations | Money Back Guarantee
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Development Manager will have a million more job openings than now in the UK alone, with an average salary of £50,000. Business Development Consultant will see a 7% growth, Project Manager will see a 6% growth, Financial Planner will see an 8% growth, and Supply Chain Manager will see …
    Save 16%
    £999 £1,199

  • SAP MDM (Master Data Management) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...functions SAP NetWeaver Integration Portal Integration BI Integration XI Integration ERP Integration MDM APIs Business Objects Data Services Web Services Overview of the Global Data Synchronisation (GDS) Process Installation procedure for GDS Console Architecture of GDS Data import to …
    £999

  • Call Centre Training -Trainer Training Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...skills, which will make them more confident, improve sales, and help gain new customers while retaining current clientele. A more confident employee is also one that is happier, and happier employees will produce more satisfied customers. Call Center training will lower costs as it can …
    £695

  • Contact Centre Training - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...employee of a contact centre. The key to having a great customer experience using a contact centre is in the training. A well-trained contact centre can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business …
    £695

  • Multi-Level Marketing - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary agent, but also from the sales and profits of the agents they have recruited. Study method - Online, self-paced (6-12 study hours) …
    £695

  • QUALIFI Level 6 Diploma in Business Administration

    School of Business & Technology London
    Distance/Blended learning |Assignment based Assessments | Self paced course | Study materials available
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    ...7 Diplomas. Our Customers Our clients make us who we are. We feel so fortunate to have enrolled learners from several outstanding organisations. A few among our customers are listed below. Rail Delivery Group Bentley Motors Cabinet Office Government Digital Service NHS The Institution …
    Save 50%
    £908.64 £1,817.29

  • AWS Technical Essentials Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...of AWS services to customers Individuals interested in learning how to get started with using AWS • SysOps administrators, Solution Architects and developers interested in using AWS services Hands-On Activity Passion and determination to achieve your goals! AWS Consultant AWS Professional …
    £999

  • SAP HANA Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...a meaningful report using SAP Business objects BI Suite along with usage of different data replication tools using business object data services for varied business scenarios. Also impetus will be laid on tools and applications that can be connected. This course is the instructor-led …
    £999

  • Level 6 Diploma in Accounting and Business

    London College of Professional Studies
    No hidden charges , study notes, teacher support, only assignments based , (direct entry in MBA/MSC)
    • 136 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Overview Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key …
    Save 5%
    £950 £1,000

  • IASSC Lean Six Sigma Black Belt (exam included with retake) – 9 Months Access

    Hudson
    Provided by Hudson - an IASSC Accredited Training Organisation (ATO).
    • 32 enquiries
    • Online
    • 145 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ...Supervisors, and Customer Service Managers People wanting a thorough understanding of Six Sigma thinking and techniques Consultants who want to incorporate Six Sigma Black Belt into their service offerings Professionals working in the support functions like Finance, Purchase, Sales, Marketing …
    £800

  • SAP Hybris Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...diversified its channels of services but has also has widened the range of functional areas such as software solutions in areas covering marketing, billing, commerce, retail, service, micro services and sales. SAP Hybris solutions and products are engineered with customer-centric and data-centric …
    £999

  • Level 5 Diploma in Logistics and Supply Chain Management

    London College of Professional Studies
    Gov Ofqual approved , Study notes,Teacher support, most welcome for free induction, Based in London
    • 72 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...solution with collaboration in manager level. Supply sourcing for customer service and availability Multi-site logistics for materials visibility, co-ordination Inventory lifecycle management from procurement to sales Assessments Assignments based only No examinations. Accredited By …
    Save 18%
    £900 £1,100

  • PRINCE2® Practitioner - Exam & Study Materials Included

    One Education
    Study Material & Exam Voucher Included I AXELOS Awarded & PEOPLECERT Accredited I Step by Step Guideline I Tutor Support
    • 202 enquiries
    • Online
    • 10 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...designations, such as: Project Manager Service Delivery Manager Senior Project Manager Project Management Analyst Project Delivery Manager National Senior EQA Scheme Officer Program Manager Technical Project Manager Implementation Project Manager PRINCE2 Consultant …
    £839

  • Advanced Diploma in Business Administration (EBMA Diploma)

    Oxford Home Study College
    EBMA Qualification 100% online | Learn online anywhere, anytime | Tutor support throughout the Course
    • Online
    • 950 hours · Self-paced
    • University - Undergraduate
    • Tutor support
    Great service
    ...growth. Maintain and enhance Customer Relationships effectively to foster loyalty and satisfaction. Develop advanced Team Management skills to lead and motivate teams towards achieving organisational goals. Learn advanced Techniques for Maximum Sales to drive revenue and profitability …
    £850

  • IASSC Lean Six Sigma Black Belt (exam included with retake) – 12 Months Access

    Hudson
    Includes videos, practice test papers, official IAASC exam, live Q&A webinar with the tutor (Ph.D and Master Black Belt)
    • Online
    • 145 hours · Self-paced
    • Tutor support
    Great service
    ...Supervisors, and Customer Service Managers People wanting a thorough understanding of Six Sigma thinking and techniques Consultants who want to incorporate Six Sigma Black Belt into their service offerings Professionals working in the support functions like Finance, Purchase, Sales, Marketing …
    £835

  • SAP Business One Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...· Reconciliations · Tax · Budget Overview · Reports 3 Opportunities (CRM) · Sales Opportunity · Activities 4 Sales A/R · Blanket Agreement · Sales Quotation · Sales Order · Delivery · A/R Invoice · Sales Returns · Down payment (Advance Payment) · A/R Credit Memo 5 Purchasing A/P · …
    £999

  • Oracle NetSuite Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...cloud: accounting, inventory, supply chain and order management. Customer relationship management (CRM) - NetSuite is the only on-demand CRM system that gives you a true 360-degree view of your customers. Professional services automation (PSA) - NetSuite PSA helps you accurately plan …
    £999

  • Essential Selling Skills

    Powercall Global Training
    Interactive trainer-led classroom based Selling Skills Workshop, with activities.
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...engaged in sales activities who wish to enhance their ability to win new business or to secure more value from existing client relationships. The course is suitable both for those who are new to sales, and for those looking for a refresh. It is appropriate for Sales Managers, Sales Executives …
    £504

  • Assistant accountant training (Work Placement for Accountants)

    Zephyr Accounting
    Office based courses
    • Classroom - Ilford, Essex
    • 1 month · Part-time or full-time
    • Certificate(s) included
    ...accounts and adding new nominal accounts e. Creating customers, suppliers, products and services f. Raising customer invoices and posting supplier bills/ purchases invoices g. Editing or deleting invoices or bills h. Dealing with customer credit notes and supplier credits i. Creating bank …
    £699
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Business studies and New Manager. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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