Diploma in Customer Service - CPD Course
Oxford Home Study College
CPD Accredited | Advanced Diploma QLS Level 5 | 120 CPD Points |+2 FREE Courses [12,000+ Students] FREE PDF Certificate
- 152 students
- Online
- 450 hours · Self-paced
- 120 CPD points
- Tutor support
...Unprofitable Customers This Customer Service unit covers the following topics: Dealing with Unprofitable Customers Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value,
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