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2,544

Customer service courses in Avon, South West England

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  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...do it their way. 14.45-15.45: Sales is everyone’s business in customer service. 15.45-16.45 Complaint handling strategies. How to get customer feedback that makes the difference. Finish. Now let’s do it! Action Plan. Advanced Customer Service for the Tourism, Leisure and Hospitality …
    £468

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls. This …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles. This Through …
    £516

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appointments on the Telephone course is available throughout the UK. CPD …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...leads post the exhibition (Using A Prospect System Effectively. Delegates learn how to systematically keep in touch with both customers and potential customers.) 16:30 - 16:45 Summary & Action Plans Agreed …
    £516

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) Manchester Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) Nottingham Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) Birmingham Introduction to Sales - From …
    £960

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...clients mind; sales techniques to use with each type of sale; defining features and benefits and using them with maximum impact) 11.00 to 11.30 Sales Advances (Defining sales advances, identifying some to use immediately, using them to measure progress on long lead time sales work, making …
    £516

  • Essential Key Selling Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Key Selling Skills - Overview The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sales potential by learning the rules of selling. From prospecting and establishing interest, to presenting …
    £516

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...anything about sales will tell you that positive word-of-mouth advertising is the most powerful way of attracting new business. The clients that you have delivered exceptional value to are generally more than happy to spread the word about you and the products and/or services you sell …
    £516

  • Digital Marketing Training - DMI Certified Social Media Marketing Specialist

    e-Careers
    SALE ON | Digital Marketing training | finance | eLearning | DMI Membership | Exam | Awarded by DMI
    • 219 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ...get the best results. Social Customer Service - This module examines the customer experience. It looks at how to break your audience down into buyer personas so you know them better - and so serve them better. It shows you which platforms do service best and how. This module focuses …
    Save 25%
    £1,045 £1,395

  • Digital Marketing Training - DMI Certified Search Marketing Specialist with Neil Patel

    e-Careers
    SALE ON | Digital Marketing training with Neil Patel | Finance | Price match Guarantee | DMI Membership | Exam
    • 34 enquiries
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ...Excellent rating on Trustpilot, with over 14,000 customer reviews! “ The service that I have received has been excellent and the team are really helpful and supportive. Would highly recommend”. Daniel “Great courses and great customer service experience! Recommended to my friends. Thank …
    Save 25%
    £1,045 £1,395

  • Retail Management: Strategic Retail Management for Competitive Success

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...attract and retain customers. The course emphasizes the importance of providing exceptional customer service and creating positive shopping experiences. Participants will learn techniques to engage and connect with customers, handle complaints, and build long-term customer relationships …
    £12

  • Start your own Business Level 3

    Online Learning College
    • 20 enquiries
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...research and identifying your competitors Understand basic financial planning, sales and profits Understand the need for data protection which every business must abide by Unit 2: Communication and Customers Understand internal communication within an organisation Identify the methods …
    £299

  • NCFE Level 3 Certificate in Principles of Customer Service

    Oakwood Home Learning
    • 82 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...Understand customers and customer retention Understand Customer Relationship Management (CRM) Understand customer retention Understand the measurement of customer satisfaction Unit 4: Principles of business Understand business markets Understand business innovation and growth Understand …
    £449

  • Personal Shopper and Fashion Store Assistant - CPD Certified

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Video Training
    • 312 students
    • Online
    • 50 hours · Self-paced
    • 50 CPD points
    Great service
    ...attract customers Module 6 : Understand consumer behaviour and excel in customer service Understanding consumer motivation Consumer attitudes The consumer decision process Seduce customers with excellent service Build long term relationships with customers After sales service – handling …
    Save 20%
    £12 £15

  • Secrets of Body Language & Non-Verbal Communication

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    ...Human Resources Manager - £35K to £70K/year. Market Research Analyst - £25K to £45K/year. Sales Representative - £20K to £40K/year. Customer Service Manager - £25K to £50K/year. Public Relations Specialist - £25K to £45K/year. Communication …
    Save 20%
    £12 £15

  • IASSC Lean Six Sigma Black Belt (exam included with retake) – 6 Months Access

    Hudson
    Includes videos, practice test papers, official IAASC exam, live Q&A webinar with the tutor (Ph.D and Master Black Belt)
    • 298 enquiries
    • Online
    • 145 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ...Supervisors, and Customer Service Managers People wanting a thorough understanding of Six Sigma thinking and techniques Consultants who want to incorporate Six Sigma Black Belt into their service offerings Professionals working in the support functions like Finance, Purchase, Sales, Marketing …
    £765

  • SAP CRM Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 40 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...Lead Management CRM SERVICES Overview of CRM Service Installed Base Management and Individual Objects Service Agreements and Service Contracts Service Plans Service Order Management Product Service Letters Complaints and Returns Management Warranty Claim Services Inhouse repair Management …
    £899

  • SAP EWM (Extended Warehouse Management) Instructor-led Training

    Uplatz
    Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
    • Online
    • 30 hours · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...WM/EWM Consultants SAP Logistics Consultants Individuals aspiring for a career in SAP SAP Business Consultants Warehouse Operations Managers Store Managers Inventory Managers Project Managers Logistics Solutions Analysts Warehouse Operators Floor Supervisors ERP Consultants Newbies …
    £899

  • Retail Management Level 3 Diploma - CPD Certified

    Skill Arts
    CPDQE Accredited | Dual Certificates | Lifetime Access
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management Retail Pricing Strategies: Optimisation in Retail Management Supply Chain Management: A Core Aspect of Retail Management Sales Process and Customer Service Excellence in Retail Management Consumer Behavior Analysis in Retail Management Retail Communication and Promotions: Strategies …
    £12

  • Top 10 Sales Secrets - Online Course - CPDUK Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson. With our online Top 10 Sales Secrets …
    £19.99

  • Social Media Marketing for Freelancers

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...entrepreneurship. Gain knowledge of social media marketing, sales, and business formation. Enhance emotional intelligence and problem-solving abilities. Understand the principles of marketing, accounting, and customer service. Comprehend business law and contracts relevant to freelancing …
    £15

  • Bank Teller Excellence and Rights

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 7 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...000 - £28,000 per annum Customer Service Officer: £18,000 - £25,000 per annum Banking Operations Assistant: £18,000 - £26,000 per annum Fraud Prevention Specialist: £22,000 - £30,000 per annum Financial Services Consultant: £25,000 - £40,000 …
    £15

  • Menu Engineering for Food & Beverage Service

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 1 hour · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...& beverage service, the "Food & Beverage Service" course is the perfect place to start. Learning Outcomes: Develop a comprehensive understanding of food and beverage service operations. Acquire knowledge and skills in menu setting and event management. Enhance sales techniques …
    £15

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 130 enquiries
    • Classroom
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 50%
    £244 £488

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 45 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...codes Maintaining sales ledgers of businesses Maintaining purchase ledgers of businesses Setting up customers’ accounts Processing customers invoices and credit notes Setting up suppliers accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices …
    Save 33%
    £398 £600

  • Practical Accountancy Training with Guaranteed Work Experience- Sage 50 Practical Training

    KBM training
    Accountancy Bookkeeping Sage 50 QuickBooks Excel Xero
    • 343 enquiries
    • Classroom
    • 106 hours · Part-time
    • 8 CPD points
    • Tutor support
    Great service
    ...Account Assistant. Upon completion of Sage Practical Training you will have a good understanding of the financial process from Purchase and Sales Ledger to final trial balance. Training will be provided on a one to one basis under the supervision of qualified Accountants and you will …
    Save 45%
    £244 £448

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 249 enquiries
    • Classroom
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers' accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 162 enquiries
    • Classroom
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...accounting software Setting up sales, purchase, and nominal ledgers using Sage 50 Accounts Setting up suppliers' accounts and posting purchase invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash …
    Save 33%
    £398 £600

  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 55 enquiries
    • Classroom
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 50%
    £199 £398

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 77 enquiries
    • Classroom
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...offering 15-25% discounts on our structured training courses Accounting Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation Preparing …
    Save 33%
    £398 £600

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 167 enquiries
    • Classroom
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...Sage 50, QuickBooks, Excel, Xero, and Sage Payroll. Accountancy Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation Preparing …
    Save 50%
    £244 £488

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 245 enquiries
    • Classroom
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating bank payments …
    Save 33%
    £398 £600

  • Xero Training on real client files / Xero Course

    KBM training
    Xero Training
    • 26 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    Great service
    ...Training Module 1 - Adding Company Details Xero Training Module 2 - Adding Customers (Creating Contacts) Xero Training Module 3 - Editing Customer Accounts Xero Training Module 4 - Raising and Recording Sales/Customer Invoices Xero Training Module 5 - Adding Suppliers (Creating Contacts) …
    Save 33%
    £398 £600

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 124 enquiries
    • Classroom
    • 106 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    Save 50%
    £244 £488

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    ...and how to customize the nominal ledger and nominal codes Setting up customers accounts and processing invoices Setting up suppliers accounts and processing invoices Generating reports on invoices due, customer/supplier invoice activity Performing error corrections Allocating payments …
    Save 33%
    £398 £600

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 523 enquiries
    • Classroom
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 33%
    £398 £600

  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 25 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...and make you able to handle all matters related to VAT. This course will also see how to prepare and operate sales and purchase ledgers, how to deal with supplier/customer queries, preparing payment runs, bank reconciliations, processing of VAT returns, creating, running and analyzing …
    £475

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    ...accounting system – R/508/6627 Set up a computerised accounting system Generate and use source documents Account for cash sales and sundry income Process customer receipts and refunds Process supplier payments and refunds Process payments through the bank current account Process petty …
    £650
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Sales management and Retail management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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