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Customer service Cpd, Professional Certification or Regulated qualification courses in Wales with finance available

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  • Telephone Customer Services Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    Telephone Customer Services Certification A customer’s experience of telephone-based service goes a long way in shaping their opinion of an organisation. Call centre and office staff are the first and often only point of contact, so their telephone manner must be professional a …
    £300

  • Telephone Etiquette Certification

    Online Courses Learning
    • Online
    • Self-paced
    • Certificate(s) included
    • 75 CPD points
    Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone.
    £300

  • The HMT Sanctions List Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    THE HMT SANCTIONS LIST & CUSTOMER IDENTIFICATION HM Treasury maintains comprehensive records of all persons and entities currently subject to sanctions. This means that they face financial restrictions, usually on the basis of their links with terrorist activity or human …
    £300

  • Electronic Customer Service Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    Electronic Customer Service Certification Traditionally, companies provided customer service face-to-face or by telephone. This changed with the advent of the internet, which has made it relatively inexpensive and simple to deal with customer queries via email and live chat se …
    £300

  • Email Management and Ethics Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • 3 CPD points
    Email Management and Ethics Certification Email is unavoidable in today’s workplace. Regardless of industry, sector, or even position, you are bound to require the use of email in some capacity at some point in your career. Employees need to understand how to use email properly …
    £300

  • Evaluating a Marketing Plan Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    Evaluating a Marketing Plan Learning how to evaluate your marketing plan is absolutely vital to ensure the strength of your brand and the effectiveness of your marketing efforts. No matter your business size or nature, your success is directly linked to constantly evaluating …
    £300

  • Events Management UK

    Online Courses Learning
    • Online
    • 15 hours · Self-paced
    • 15 CPD points
    Events Management UK: A career in events management or wedding management can be exceptionally rewarding. This is a fast paced environment where you will be expected to know the industry and have outstanding planning and problem solving skills. This course is ideal for anyone …
    £300

  • Executive Admin and PA Certification Level 3

    Online Courses Learning
    • Online
    • 15 hours · Self-paced
    • 15 CPD points
    Executive Admin and PA Certification Level 3 This engaging and informative course is ideal for the secretaries, PA’s and Administration Assistants in your organisation who are looking to take the next step in their career.
    £300

  • Executive Secretarial, Admin and PA Diploma – Accredited (Level 3)

    Online Courses Learning
    • Online
    • 15 hours · Self-paced
    • 15 CPD points
    Executive Secretarial, Admin and PA Diploma – Accredited (Level 3) Whether you are just entering the workforce or you have been working as an administrative assistant and want to push your career to the next level, our PA Diploma can provide you with the insight, skills and k …
    £300

  • Sage 50 Certification Level 2

    Online Courses Learning
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Sage 50 Certification Level 2 The second of a 3-level certification programme, the Sage 50 Level 2 course offers an intermediate understanding of this software. While completion of the Level 1 course is highly recommended, this course can be completed by staff who already have …
    £300

  • Sage 50 Certification Level 1-3

    Online Courses Learning
    • Online
    • 14 hours · Self-paced
    • 14 CPD points
    Sage 50 Certification Level 1-3 Are you looking to upgrade your payroll staff or maybe just your accounting system? The Sage 50 software is used throughout the UK and can make accounting practices within your business easier and more efficient.
    £300

  • Sage 50 Certification Level 1

    Online Courses Learning
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    Sage 50 Certification Level 1 This Sage 50 certification course is perfect for anyone interested in Level 1 Sage Accounts training. If your organisation is a small or medium-sized business, this certification would be useful in providing employees with the basics of accounting …
    £300

  • Hotel Reception Certification

    Online Courses Learning
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Hotel Reception Certification If you own a hotel and are looking to train staff in how best to run reception, this course is definitely ideal for your business needs. It is also the perfect way in which to make sure that your brand new employees are covering every single aspect …
    £300

  • Hotel Management Certification Level 3

    Online Courses Learning
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Hotel Management Certification Level 3 If you run a hotel and are looking to train existing members of your team or new starters to managerial level, this course will prove to be the perfect choice for you. From customer service to marketing, hotel management requires a special …
    £300

  • Retail Banking Certification

    Online Courses Learning
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 12 CPD points
    What are the Benefits of the Course? Up-to-date knowledge and skills regarding UK banking systems and practices; The ability to study online from anywhere, at any time, using any internet-linked device: PC, laptop, tablet or smartphone; A comprehensive course, broken down into …
    £300

  • AAT Level 2 Foundation Certificate in Bookkeeping

    KBM training
    AAT Level 2
    • 10 students
    • Online
    • 64 hours · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    AAT Level 2 Foundation Certificate in Bookkeeping is the first step toward a successful accountancy career. In this course you will have live online classes with tutor support and also recorded lectures for further support so that you can watch them again and again whenever neede …
    £450

  • FLORISTRY with GARDEN Maintenance - TWO COURSES AT PRICE OF ONE

    Online Courses Learning
    INSTANT ACCESS | REVISED CONTENT | FREE CERTIFICATE
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Contains: Professional Floristry Online Course Garden Design and Maintenance Diploma This bundle provides you with all the information you need to start a career. You will gain valuable insight, information, and skills you will need, putting you on a road to success movin …
    £300

  • Level 5 Diploma in Education and Training

    Apex Learning
    Ofqual Regulated Qualification |100% Online Course | FREE Certificate, Assessment & 20 Premium Courses| Expert Support
    • Online
    • 360 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Level 5 Diploma in Education and Training (RQF): Because of the Brexit, the UK is facing a huge gap in qualified Education & Training professionals. So grab this opportunity and develop your career in the teaching sector with our specialist Level 5 Diploma in Education and …
    Save 3%
    £489 £509

  • Six Sigma Green Belt Certification course

    CMIT Learning
    eLearning course with 24X7 access
    • Online
    • 12 months · Self-paced
    • Professional certification
    This Green Belt Six Sigma course leads to certification by the ASQ through the Certified Six Sigma Green Belt certification exam and is designed to assist learners as part of their exam preparation. ASQ (American Society for Quality) is the global leader in certifying quality …
    £355

  • Level 5 Diploma in Education & Training (RQF)

    Clear Price Training
    All Inclusive|OFQUAL Regulated|Online|Tutor support
    • 26 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Level 5 Diploma in Education and Training (RQF) This qualification replaces Level 5 Diploma in Teaching in the Lifelong Learning Sector(Dtlls) This programme is designed to prepare trainee teachers and trainers to teach in a wide range of contexts. To achieve the qualification, …
    £499 £499.99

  • CompTIA A+ Technician

    CMIT Learning
    eLearning course with 24X7 access
    • Online
    • 12 months · Self-paced
    • Professional certification
    The CompTIA A+ Technician Course is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ ce …
    £355

  • Level 5 Diploma in Management and Leadership (RQF)

    Clear Price Training
    All Inclusive|OFQUAL Regulated|Online|Tutor support
    • 37 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 5 Diploma in Management and Leadership is a recognised qualification that is intended for those who are experienced professional middle managers whose roles cross all occupations and sectors of employment, specifically for those whose job role includes managing business …
    £499 £499.99

  • Management and Leadership Level 5

    Clear Price Training
    All Inclusive|Tutor Support|OFQUAL Regulated|Support Line 9-5
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 5 Diploma in Management and Leadership is a recognised qualification that is intended for those who are experienced professional middle managers whose roles cross all occupations and sectors of employment, specifically for those whose job role includes managing business …
    £499 £499.99

  • Level 5 in Management and Leadership (RQF)

    Clear Price Training
    All Inclusive|Tutor Support|OFQUAL Regulated|Support Line 9-5
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 5 Diploma in Management and Leadership is a recognised qualification that is intended for those who are experienced professional middle managers whose roles cross all occupations and sectors of employment, specifically for those whose job role includes managing business …
    £499 £499.99

  • Level 3 NVQ Certificate in Advice and Guidance

    Britannia School of Academics Ltd
    100% Recognised- No Hidden Cost- Employability Skills
    • 50 students
    • Online
    • 210 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Trending
    The Level 3 NVQ Certificate in Advice and Guidance (RQF) is a UK OFQUAL accredited 100% online, competency-based qualification for practitioners who work directly with clients, disseminating information, advice and guidance. The purpose of this qualification is to help learners d …
    Save 46%
    £319 £600

  • Gaining Customer Testimonials Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Gaining Customer Testimonials Certification Customer testimonials are an effective way in which to inspire trust in prospective clients, overcome doubts that they may have regarding your product or service and improve your company’s reputation. However, obtaining strong testi …
    £300

  • Handling Objections & Overcoming Barriers to Sales Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Handling Objections & Overcoming Barriers to Sales Certification Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to th …
    £300

  • Communication Skills Certification

    Online Courses Learning
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Communication Skills Certification It’s likely that your business relies on communication with customers on a daily basis; therefore, having employees with the right skill set, in order to clearly and effectively communicate, is crucial to the success of your organisation.
    £300

  • Communication Techniques for Managers Certification

    Online Courses Learning
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 6 CPD points
    Communication Techniques for Managers Certification This comprehensive online course covering the subject of communication techniques is a great way in which to help the managers and team leaders in your business learn more about successful communication, allowing them to profe …
    £300

  • Complaints Handling Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    Complaints Handling It is a popular idea that bad news spreads faster than good news. When a customer encounters a bad service, such a person is most likely to tell ten other people about their bad experiences
    £300

  • Connecting with Customers Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Connecting with Customers Certification Connecting with customers is one of the most vital elements to the success of any business. You can have the greatest product or service available, but without communicating and connecting effectively with the market, it doesn’t mean much …
    £300

  • Consumer Rights Awareness Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Consumer Rights Certification Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the compensation that you are entitled to and steer clear of misleading advertising. Awareness of your consumer righ …
    £300

  • Converting Leads into Sales Certification

    Online Courses Learning
    • Online
    • 9 hours · Self-paced
    • Certificate(s) included
    • 9 CPD points
    Converting Leads into Sales Certificate The entire sales landscape has changed dramatically in the last decade. As a result, businesses are seeking new strategies and shifting sales models: pushing for streamlined internal sales processes which require significant changes to ro …
    £300
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business studies. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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