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Customer service courses in West Midlands (Region) offering tutor support

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  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • Tutor support
    ...Outstanding Customer Service Skills Manchester Outstanding Customer Service Skills Nottingham Outstanding Customer Service Skills Birmingham Outstanding Customer Service Skills Bristol Outstanding Customer Service Skills Edinburgh Outstanding Customer Service Skills Leeds 09:30 - 10:00 …
    £516

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...their service / product offerings to the highest standards, and have the opportunity to learn from real life examples of what does and doesn’t work when it comes to improving quality. the Customer Service course will also enable participants to how to handle awkward customers and potentially …
    £354

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 251 enquiries
    • Classroom - Birmingham
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...certification preparation Guaranteed Work Placement (with office based courses) and reference to employers Support with PER for ACCA / AAT / CIMA At the end of the Practical Accountancy Training program, you will be provided a guaranteed work placement (with office-based courses) …
    Save 33%
    £398 £600

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...anyone working in a pure Sales environment and is also suitable for anyone who deals with customers and who are looking to maximise the impact of their Customer Service and Sales techniques in work based situations. …
    £390

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Definitions and Characteristics of Teams (How people work well together) 11:00 - 12:00 Team Building Exercises (Dealing with a range of business activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building …
    £576

  • Accounting Practical Training Accounting Work Experience

    KBM training
    Accounting Work Experience
    • 77 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...Currently, we are offering 15-25% discounts on our structured training courses Accounting Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation …
    Save 33%
    £398 £600

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 168 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...full bundle of 5 software, Sage 50, QuickBooks, Excel, Xero, and Sage Payroll. Accountancy Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation …
    Save 50%
    £244 £488

  • Accounting | AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Individual Tutor Support Available
    • 279 enquiries
    • Classroom - Birmingham
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    Great service
    ...unique Work Experience program with AAT level 3 Diploma in Accounting AAT Level 3 Diploma in Accounting is a class based learning program and you will also get one to one sessions with the tutors to identify your strengths and weaknesses so that we can enrich your learning experience …
    from £355

  • Practical Accountancy Training with Guaranteed Work Experience- Sage 50 Practical Training

    KBM training
    Accountancy Bookkeeping Sage 50 QuickBooks Excel Xero
    • 343 enquiries
    • Classroom - Birmingham
    • 106 hours · Part-time
    • 8 CPD points
    • Tutor support
    Great service
    ...Excel and Xero certification preparation Guaranteed Work Placement and reference to employers Support with PER for ACCA / AAT / CIMA At the end of the Practical Accountancy Training program you will be provided a guaranteed work placement (with office based courses). Sage Bookkeeping …
    Save 45%
    £244 £448

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 168 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash and bank reconciliation Maintain filing system, date wise and in alphabetical order Generating reports on invoices due, customer/supplier invoice …
    Save 33%
    £398 £600

  • AAT Level 3 Diploma in Accounting with Sage, QuickBooks or Xero Certification

    KBM training
    AAT level 2 Bookkeeping
    • 259 enquiries
    • Classroom - Birmingham
    • 6 months · Part-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 48 enquiries
    • Classroom - Birmingham
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...purchase ledgers of businesses Setting up customers’ accounts Processing customers invoices and credit notes Setting up suppliers accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices, Generating customers and suppliers statements and reconciling …
    Save 33%
    £398 £600

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 133 enquiries
    • Classroom - Birmingham
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 50%
    £244 £488

  • Accounts Assistant Course / Assistant Accountant Training

    KBM training
    Accounts Assistant Training with qualified accountants
    • 525 enquiries
    • Classroom - Birmingham
    • 212 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 33%
    £398 £600

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...whose work depends on successful interaction with others and who want to maximise the impact their communication skills have on work based situations. The course is also suitable for people who are looking to improve how they communicate and interact with others in a non-work related …
    £390

  • Lean Six Sigma Green Belt - Birmingham

    Training Deals
    • 37 enquiries
    • Classroom - Birmingham
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Academy? We provide world-class learning material We make the learning experience enjoyable We are trusted by globally leading brands such as JP Morgan, HSBC and Sony as a learning partner of choice. We provide pre- and post-course support so you never feel alone All of our training …
    Enquire for pricing

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 156 enquiries
    • Classroom - Birmingham
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    ...scheme • Choosing the chart of accounts learning and how to customise it • How double entry is applied in accounting software • How to customise the nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers …
    from £355

  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 26 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...all matters related to VAT. This course will also see how to prepare and operate sales and purchase ledgers, how to deal with supplier/customer queries, preparing payment runs, bank reconciliations, processing of VAT returns, creating, running and analyzing reports and assisting …
    £475

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 124 enquiries
    • Classroom - Birmingham
    • 106 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...scheme • Choosing the chart of accounts learning and how to customise it • How double entry is applied in accounting software • How to customise the nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers …
    Save 50%
    £244 £488

  • Assistant Accountant Training

    KBM training
    Practical Training in Chartered Accountancy Firm
    • 251 enquiries
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Highly rated
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers' accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £398

  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 15 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    ...I did not realise the capabilities of the PowerPoint. I enjoyed learning the animation effects which PowerPoint provides. Also the graphs and diagrams were very useful . It will help me a lot in my current work to deliver professional presentations. Thank you for making this …
    £237.60

  • Account Management Training

    KBM training
    Training on real company files
    • 58 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    ...theoretical knowledge and actual work you have to do in your job role. That is why the employers are seeking employees with practical experience, who have worked on real documents and invoices. We will help you in bridging the gap by giving you practical work experience on real client files …
    Save 33%
    £398 £600

  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 55 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 50%
    £199 £398

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out how to listen more on the telephone instead of using too many questions Techniques of identifying what customers see as the …
    £390

  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...I did not realise the capabilities of the PowerPoint. I enjoyed learning the animation effects which PowerPoint provides. Also the graphs and diagrams were very useful . It will help me a lot in my current work to deliver professional presentations. Thank you for making this …
    £237.60

  • Managing the Customer Journey

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...improve customer inspiration and customer value Suggest ways in which your organisation could enhance their customers’ experiences Apply measurement tools and frameworks which solidify your organisation’s strategies Use customer journey data to demonstrate what the customer truly needs …
    £4,800

  • Airport Customer Services Professional Classroom Based

    Exodus Training and Recruitment
    3-Day Classroom based course, tutor support and final exam included
    • Classroom - East London
    • 3 days · Part-time
    • Certificate(s) included
    • Tutor support
    ...Cancel check in Allocated seating Modify Seating Seating maps Customer product record Customer Links and History Reservations Applications Special Service Requests Frequent Travel Information Customer enquiries Customer Links and History Infant passengers E-tickets and updates * Day …
    £477

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...guidelines and communication/support channels. Deliver constructive feedback and motivational praise, and address skills gaps. This will then in return result in the following: Develop productive colleagues who focus on higher ‘level’ and ‘value’ work. Knowledge-sharing – reduced …
    £495

  • IT Support Engineer Traineeship Program

    Fortray Global Services LTD
    Duration=4 Weeks, Expert Instructor-Led Online, Earn up to £30K Or Money Back
    • 32 students
    • Classroom - East London
    • 12 weeks · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...Experience Looking to start a career in the IT Excited to work in Flexible hours (work from home) No IT Background is Required IT Support Engineer IT Support Technician Network Security Engineer IT Support Manager IT HelpDesk Support Engineer …
    £2,200

  • Service Management Overview

    Infrassistance Development Limited
    Half Day, Classroom-based course, delivered virtually during lockdown
    • Classroom - Horsham
    • 4 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...in scope include: - the concept of a service - the concept of service management - the concept of service management processes - the roles of the service owner and service manager - the roles of the process owner and process manager - service management frameworks such as COBIT, ITIL …
    £299

  • ITIL® 4 Foundation Certification Training; ONE DAY

    Infrassistance Development Limited
    The World's ONLY accredited, ONE-DAY ITIL Foundation course
    • Classroom - Horsham
    • 1 day · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Explain in Detail 7 Practices All people who either work in Information Technology or aspire to work in this field, including but not limited to: Service Desk Analysts Change Managers Service Level Staff and Managers Service Delivery Staff and Managers IT Project and Programme Staff …
    £725

  • Airport Passenger Service Professional Intermediate Level Course

    Exodus Training and Recruitment
    • Classroom - City of London
    • 4 weeks · Part-time
    • Tutor support
    ...Cancel check in Allocated seating Modify Seating Seating maps Customer product record Customer Links and History Reservations Applications Special Service Requests Frequent Travel Information Customer enquiries Customer Links and History • Infant passengers E-tickets and updates …
    £477

  • ITIL® 4 Foundation Certification (Classroom)

    Infrassistance Development Limited
    Virtual Classroom, Examination Included
    • Classroom - Horsham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...JOBS AS A RESULT OF COVID GET BACK TO WORK! All people who either work in Information Technology or aspire to work in this field, including but not limited to: Service Desk Analysts Change Managers Service Level Staff and Managers Service Delivery Staff and Managers IT Project …
    £795

  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 188 enquiries
    • Classroom - London
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    ...scheme • Choosing the chart of accounts learning and how to customise it • How double entry is applied in accounting software • How to customise the nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers …
    from £355

  • Comptia A+ Training Course (Virtual Instructor-Led)

    Impact IT Training
    CompTIA A+, MCSA Windows 10, MCSA Windows Server 2016 = £2300.00
    • 205 enquiries
    • Classroom - East London
    • 5 days · Part-time or full-time
    • Professional certification
    • Tutor support
    ...Certification for any IT Support, PC Maintenance and Desktop Support roles. It validates your skills to understand, install and configure Computer hardware and Software in any computer systems (Desktop, Server, Laptop, Tablet, notebook or mobile device. You will also be learning about how to …
    £550

  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Luton, Bedfordshire
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ...security regulations and industry standards. Customer Service Excellence: Advanced customer service training, equipping door supervisors with the skills to maintain a positive and safe environment while delivering exceptional service to patrons. Assessment: Participants undergo assessments …
    Save 18%
    £225 £275

  • Aviation Certificate in Ground Handling Operations

    Exodus Training and Recruitment
    Airline & Airport Studies | Industry experts | Professional Course | GDS Training | Amadeus Training
    • Classroom - City of London
    • 6 months · Part-time
    • Tutor support
    ...operations Lessons 3 - Aviation terminology Lesson 4 - Roles in the Aviation industry focus: Customer Service Agent Lesson 5 - Customer service agent process hand and hold baggage Lesson 6 - Customer service agent passenger seating Lesson 7 - Fares and Ticketing Profession: Understanding fares …
    £2,097

  • Network and cyber Security Traineeship Program

    Fortray Global Services LTD
    Network Security Engineer Guaranteed job in IT or 100% of your course fees back
    • 33 students
    • Classroom - East London
    • 80 hours · Part-time
    • Professional certification
    • Tutor support
    • Job guarantee programme
    Great service
    ...industry demand. FAQ How can you offer job guarantees? Fortray Global Services LTD provides consultancy, professional and educational services to many of the IT technology companies in the UK along with 24/7 NOC services as well. During our intense hands-on training program, you will not …
    £3,500

  • Highfield Level 2 Award for Door Supervisors - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included + Free Re-sits
    • Classroom - Luton, Bedfordshire
    • 6 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ...obtaining an SIA license to work as door supervisors and are actively pursuing the necessary qualifications. -Customer Service-Oriented Individuals: Individuals who wish to combine security responsibilities with a focus on providing excellent customer service to enhance the overall patron …
    Save 12%
    £350 £400

  • SIA Security training

    Securex Premium Service Ltd
    SIA Door supervisor course with emergency first aid Class room based
    • Classroom - East London
    • 6 days · Full-time
    • Tutor support
    ...covers the above-mentioned features of the course but also deals in excellent customer services, the procedure of searching, effective measures to deal with conflicts, prevention of drugs, and escorting customers from the premises where danger is observed. The qualification is aimed to …
    £300
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Retail, Sales management and Buying. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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