Transforming Customer Experiences
Alliance Manchester Business School
Elevate customer experience and build business reputation. Classroom based course.
- Classroom
- 4 days · Full-time
- Certificate(s) included
- Tutor support
...improve customer inspiration and customer value Suggest ways in which your organisation could enhance their customers’ experiences Apply measurement tools and frameworks which solidify your organisation’s strategies Use customer journey data to demonstrate what the customer truly needs
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