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  • Microsoft Excel - Spreadsheets

    Pitman Training Glasgow & Edinburgh
    • 260 enquiries
    • Classroom - Glasgow
    • 24 hours · Part-time
    • Professional certification
    • 24 CPD points
    • Tutor support
    ...worksheet, using conditional formatting in a worksheet, customising the ribbon. This course is designed for those who want to maintain data within a spreadsheet, be it accounts, customer information or the household budget. You do not need any prior experience of Microsoft Excel but …
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  • Office Skills Diploma

    Pitman Training Glasgow & Edinburgh
    • 165 enquiries
    • Classroom - Glasgow
    • 90 hours · Part-time
    • 90 CPD points
    • Tutor support
    ...course, which is specially designed for people wanting to be proficient and confident in Sage 50. It will equip you with the skills you need to get a good job in an accounts department, or to work for yourself by offering accounting administration services to local firms. Employers …
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  • DIploma In Bookkeeping with AAT level 2/3

    Pitman Training Glasgow & Edinburgh
    • 179 enquiries
    • Classroom - Glasgow
    • 270 hours · Part-time or full-time
    • 270 CPD points
    • Tutor support
    ...software. Tax Processes for Businesses This course explores tax processes that influence the daily operations of businesses and is designed to develop your skills in understanding, preparing, and submitting Value Added Tax (VAT) returns to HM Revenue and Customs (HMRC). The course …
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  • Sage 50 Computerised Accounts

    Pitman Training Glasgow & Edinburgh
    • 303 enquiries
    • Classroom - Glasgow
    • 24 hours · Part-time or full-time
    • 30 CPD points
    • Tutor support
    ...invoices for products and services, posting error corrections, amending existing customer and supplier records • Lesson Four – Including: creating customer invoices, previewing and printing customer invoices, checking the activity on a selected customer account, updating ledgers …
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  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom - Glasgow
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    ...has been designed for new supervisors/team leaders/managers or those in these roles who have not received any formal supervisory skills training. It is available as part of our open programme, may be run as a dedicated group event or on a one to one basis. What Our Customers Say: “Fantastic …
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  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with …
    £468
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly …
    £516
  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Management Skills - How to Survive and Thrive - Overview This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In difficult times many people lose sight of their core objectives and potentially …
    £576
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    ...5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing …
    £468
  • The Art of Retail Selling

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Basics (understanding of the underlying attitude and approach to ensuring your customers needs are fully met) 11.00 - 11.15 Coffee Break 11.15 - 12.00 Customer Profile (Understanding who our customer is to identify approach, merchandise layout and accessibility) 12.00 - 13.00 …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and tourist attractions. The course provides an overview of essential customer care skills and how the …
    £516
  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD …
    £516
  • Persuasive Presentations - (2 Days)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 2 days · Part-time
    • 55 CPD points
    • Tutor support
    ...objective of a presentation is to persuade and convince your audience. This 2-day presentation skills course will help those attending develop, design and deliver persuasive presentations. A very practical course; you will have the opportunity to make several presentations throughout the …
    £1,140
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    ...12:45 - 13:45 Lunch Break 13:45 - 14:30 Taking Charge: Urgency and Importance (Understanding the drivers. Who sets the agenda? The Customers\' needs. Analysing the optimum approach. The way we work. Prioritising and reprioritising) 14:30 - 15:15 Techniques for Improvement: Self …
    £516
  • Project Management Skills

    Practical Training for Professionals
    • 63 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...These projects may be quite short-term or operating over a long period. They may be for internal use or client-specific. This course is designed specifically for those who are required to undertake projects as part, or all, of their job role. The course provides an overview of the …
    £576
  • Risk Management Techniques

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    ...delegates' knowledge skills, and the will to support customers, ultimately to deliver outstanding customer service. This Risk Management course is available throughout the UK. CPD Value 5.5 Hours Course Locations Risk Management London Risk Management Manchester Risk Management Nottingham …
    £576
  • Train the Trainer (2 day course)

    Practical Training for Professionals
    • 26 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    • Tutor support
    This two-day train the trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond. Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure …
    £1,140

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  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    ...short presentation in a relaxed and supportive environment and receiving constructive feedback. The Confident Presentation Skills course is designed to cover the following areas: Introduction To Presenting • The importance of presenting effectively • Diffusing the mystique of presenting …
    £390
  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 138 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...successfully and encouraging them to work more productively and efficiently. By using a blend of theory and practice, this 2 day course is designed to increase your confidence in the field of Leadership, Management and Supervision, and to provide you with the essential knowledge and …
    £780
  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 120 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...to know when performing in this responsible and demanding role. By using a combination of theory and practice, this Management course is designed to increase your confidence in the field of Leadership and Management, and to provide you with the essential knowledge and "toolkit of skills" …
    £390
  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    ...managing high performance as well as having the difficult conversation when performance is poor. Course Content Managing People Performance is designed to cover the following areas: – Introduction to the Field of Managing Performance What Managing Performance actually means Tools to Manage …
    £780
  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...suitable for anyone working in a pure Sales environment and is also suitable for anyone who deals with customers and who are looking to maximise the impact of their Customer Service and Sales techniques in work based situations. …
    £390
  • Effective Time Management

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course | CPD Accredited |Certificate | Study materials | Tutor Support | Lunch included.
    • 51 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...your workload? Are you ready to take action, become organised and take back control? This one-day Effective Time Management course is designed to give you the practical skills to tackle common problems that are associated with poor Time Management. Rather than giving you excuses …
    £390
  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will …
    £354
  • Microsoft Excel Intermediate with CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • 10 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    ...with PivotTables, slicers, and PivotCharts. Course Structure The course starts at 9.30 am and finishes a 4.30 pm This course is designed for individuals who already have foundational knowledge and skills in Excel and are ready to advance their data analysis skills and abilities …
    £218

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