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  • Risk Management Techniques

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Leeds
    • Part-time
    • 55 CPD points
    ...delegates' knowledge skills, and the will to support customers, ultimately to deliver outstanding customer service. This Risk Management course is available throughout the UK. CPD Value 5.5 Hours Course Locations Risk Management London Risk Management Manchester Risk Management Nottingham …
    £576
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly …
    £516
  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Management Skills - How to Survive and Thrive - Overview This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In difficult times many people lose sight of their core objectives and potentially …
    £576
  • The Art of Retail Selling

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Basics (understanding of the underlying attitude and approach to ensuring your customers needs are fully met) 11.00 - 11.15 Coffee Break 11.15 - 12.00 Customer Profile (Understanding who our customer is to identify approach, merchandise layout and accessibility) 12.00 - 13.00 …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and tourist attractions. The course provides an overview of essential customer care skills and how the …
    £516
  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD …
    £516
    • Classroom - Leeds
    • Part-time
    • 55 CPD points
    • Tutor support
    ...12:45 - 13:45 Lunch Break 13:45 - 14:30 Taking Charge: Urgency and Importance (Understanding the drivers. Who sets the agenda? The Customers\' needs. Analysing the optimum approach. The way we work. Prioritising and reprioritising) 14:30 - 15:15 Techniques for Improvement: Self …
    £516
  • Project Management Skills

    Practical Training for Professionals
    • 63 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...These projects may be quite short-term or operating over a long period. They may be for internal use or client-specific. This course is designed specifically for those who are required to undertake projects as part, or all, of their job role. The course provides an overview of the …
    £576
  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 138 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...successfully and encouraging them to work more productively and efficiently. By using a blend of theory and practice, this 2 day course is designed to increase your confidence in the field of Leadership, Management and Supervision, and to provide you with the essential knowledge and …
    £780
  • Train The Trainer Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • 221 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • Tutor support
    ...approaches which will ensure you deliver training to your learners in a professional, inspiring and innovative manner. You will be able to design and deliver training programmes which can be tailored to meet the needs of your learners. It is a fundamental issue and great importance …
    £780
  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    ...managing high performance as well as having the difficult conversation when performance is poor. Course Content Managing People Performance is designed to cover the following areas: – Introduction to the Field of Managing Performance What Managing Performance actually means Tools to Manage …
    £780
  • Delivering Sales Pitches

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 13 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Tutor support
    ...etiquette and behaviours of anyone involved in “pitching” Sense the room when “pitching” Course Content Delivering Winning Sales Pitches is designed to cover the following areas: – Introduction and Context to the Field of Pitching to Win Business The Importance of Effective “Pitching” …
    £780
  • Managing Conflict in the Workplace

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...manage conflict in the workplace. Using a variety of training methods including short lectures, exercises and role-plays; this seminar is designed to be highly informative, interactive and relevant to the every-day working situation. This management development training course is …
    £576
  • Think on Your Feet® - Verbal Communication Workshop

    Indigo Business Services
    Think on Your Feet® is the only workshop that trains you to analyse, organise and present your ideas - fast!
    • 21 enquiries
    • Classroom - Manchester
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...overload. Think on Your Feet® is the only workshop that trains you to analyse, organise and present your ideas - fast! Think on Your Feet® is designed for anyone who: Is concerned about communications, including senior executives, managers, sales and marketing professionals, technical specialists …
    from £945
  • Writing Dynamics™ - Business Writing Workshop

    Indigo Business Services
    Produce messages that gain attention; are understood; and readable.
    • Classroom - Manchester
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...Writing Dynamics™ to plan, draft and edit: Manuals. Sales and marketing collateral. Reports Summaries. Email. Reference guides. Presentations. Service manuals. Brochures. Annual reports. Letters. Technical fact sheets. Promotional texts. Business proposals. Memos. Training materials. Business …
    from £945
  • Edward de Bono's Lateral Thinking - Business Creativity and Innovation Workshop

    Indigo Business Services
    Empower your people to challenge current thinking, solve problems and generate new ideas
    • Classroom - Manchester
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...lines of thinking. Provocation and movement - Explore the nature of perception and how it limits our creativity. Provocation techniques are designed to challenge these limitations. Movement is a new mental operation that we can use as an alternative to judgement. It allows us to develop …
    from £945
  • Online Accounting training - Bookkeeping Training with Level 1 Certification

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training with Guaranteed Work placement
    • 10 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Tutor support
    ...source documents Understand the basics of the VAT system Financial services and payment methods – A/508/5861 Understand the role of banks and building societies Understand how businesses use financial services Identify appropriate methods of payment and understand their features …
    £500
  • Classroom NVQ Level 3 Assessing (CAVA)

    Train Aid Ltd
    3 Day classroom based course with study materials, and full tutor support.
    • 440 enquiries
    • Classroom - Manchester
    • 3 days · Part-time
    • Regulated qualification
    • Tutor support
    ...This can be completed by a qualified assessor within your workplace, or Train Aid can provide this service for an additional fee of £60. The level 3 assessing course is designed for anyone who carries out assessments on-site and in the classroom. Examples include: Construction …
    £594
  • Fast Track Personal Trainer Course (RQF)

    Diverse Trainers
    Qualify in 2-4 weeks, Class room & Gym floor training, CIMSPA recognised qualification
    • 14 enquiries
    • Classroom - Preston, Lancashire
    • 10 days · Full-time
    • Regulated qualification
    • Tutor support
    Great service
    ...sound nutritional advice, with the ability to design and implement bespoke programming for clients. Learn the principles of exercise, fitness, and health, and how to support clients in their lifestyle changes, offering a quality service, delivering gym and PT-based sessions, learn …
    £949

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  • Level 3 Diploma In Yoga Teaching (RQF)

    Origym Centre of Excellence
    Become a Qualified Level 3 Yoga Teacher with OriGym
    • Classroom - Liverpool
    • 4 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...helping you achieve your dream career. OriGym ensures that all yoga students and graduates receive unlimited, complimentary career support services, including: Support with job interview preparation Detailed CV analysis and feedback CV distribution to our extensive network of industry …
    £899
  • Sage 50 Training in Chartered Accountancy Firm

    KBM training
    Sage Practical Training on Real Company Files
    • 69 enquiries
    • Classroom - Birmingham
    • 32 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    £500
  • Sales Skills (in-person training course)

    Paradise Computing Ltd
    One day, in-person, Sales Skills training course in Northampton.
    • Classroom - Northampton
    • 1 day · Full-time
    • Tutor support
    ...establish rapport and gain the trust of the customer Building Sales Pipelines – Sales Prospecting Engaging Customers Psychology of Selling How does first impression work and how to take advantage of it How to read the body language of a customer and use your own body language to emphasise …
    £540
  • Intermediate Technical Authoring

    Armada
    Teaching existing technical authors new skills and techniques to complement your existing knowledge.
    • Classroom - Reading
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...afterwards. Checklists and job aids to focus each stage of the writing process. Report and user manual templates that incorporate best practice design and structure as taught in the courses. Resources to use back in the workplace. An e-certificate confirming successful course completion …
    £714
    • Classroom - Ilford, Essex
    • 1 month · Part-time or full-time
    • Certificate(s) included
    ...accounts and adding new nominal accounts e. Creating customers, suppliers, products and services f. Raising customer invoices and posting supplier bills/ purchases invoices g. Editing or deleting invoices or bills h. Dealing with customer credit notes and supplier credits i. Creating bank …
    £699
  • Microsoft Access Advanced (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    ...course you will be able to: Do advance Table design Do advance Query design and Action Querys Do advance Form design with the use of macros and buttons Export and import data to and from different sources. 1 year email support service Take a look at the consistent excellent feedback …
    £550

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