Handling difficult people and situations: extending your skills and confidence
Itec training solutions Ltd
Open Programme and Group Training available
- Online
- Full-time
- Certificate(s) included
- Tutor support
Many of us face difficult encounters with employees or colleagues which, if not handled properly, can have serious repercussions for the whole staff team. This conflict resolution course will equip you with tools and techniques for dealing with different types of situation, givin
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