Call Centre Training Sales and Customer Service Training for Call Centre Agents
Churchill Square Training and Development
Classroom based onsite course with study materials, tutor support and certificate included.
- Online
- 3 hours · Full-time
- Certificate(s) included
- 21 CPD points
Great service
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to
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