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Grooming Excellence at Work

Classroom course to help you elevate your professional image. Material, trainer support and final test included.

Hodos Training

Summary

Price
£620 inc VAT
Study method
Onsite
Duration
2 hours · Part-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

Grooming Excellence

Elevating Your Professional Image



Course objectives:

Creating a positive first impression is crucial in the field of customer service. This session, building on the principles taught in our 'Customer Service Fundamentals' and ‘Professional Excellence Fundamentals’ courses, aims to provide participants with the necessary knowledge and skills to maintain high grooming standards in professional settings. By cultivating a neat and tidy appearance, participants can enhance professionalism and improve customer satisfaction levels.

Course duration:

This course will typically be delivered in a single session of 2 hours, and will include a series of step by step techniques, activities and discussions tailored towards the individual requirements of the participants.

Course participants:

To maximise the effectiveness of the session and tailor the content to the specific grooming needs of participants, it is recommended to have single-sex groups for this course.

Description

Course details:

  • The importance of grooming in creating a positive first impression
  • Taking care of yourself: nails, skincare and personal hygiene
  • Knowing what to wear and how to meet dress-code expectations
  • The importance of well-fitted and clean uniforms in projecting professionalism
  • Best practices for hair grooming (including hairstyles, hair length, and facial hair)
  • Guidelines for minimal and natural-looking makeup - including tips for different skin tones
  • Interactive demonstration: Simple makeup and hairstyles techniques
  • Guidelines for accessorising appropriately (including jewellery, watches, ties, etc)
  • Addressing body art: what to do about tattoos and piercings
  • Body language top tips to always convey confidence and professionalism

Course outcomes:

By the end of this course participants will be equipped with the knowledge and skills necessary to create a positive first impression in customer service settings through excellent grooming practices. They will understand the importance of grooming in customer interactions and will have learned techniques

Course outcomes:

By the end of this course participants will be equipped with the knowledge and skills necessary to create a positive first impression in customer service settings through excellent grooming practices. They will understand the importance of grooming in customer interactions and will have learned techniques for personal care, attire selection, and grooming maintenance, to be able to consistently present themselves professionally.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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