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  • Advanced Credit Control - Customer Focused

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    "Credit Controllers wish to control credit rather than chase debt." As an experienced credit controller you have a full understanding of cash flow and finance. This course looks at the soft skills required to harness positive relationships inside and outside of the …
    £576
  • The Art Of Delegation

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    Delegation is one of the most important management skills. Logical rules and techniques will help you to delegate well (and will help you to help your manager when you are being delegated a task or new responsibility - delegation is a two-way process!). Good delegation saves yo …
    £576
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    We all suffer personal setbacks and have days (weeks, maybe?) when it's hard to cope at work and keep yourself together. As difficult or as awkward as everything may be, it is not always what happens to you that determines your overall state of well-being but how you respond to …
    £576
  • Developing a Sales Strategy

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    This course will give you: A greater awareness of the strategic issues affecting the Sales Process Greater clarity of the roles and responsibilities of all teams that will be affected by the Strategy Analysis of the Market Place Identification of Risk and Contingency Plans
    £516
  • Emotional Intelligence for Managers

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    90% of high achievers have high Emotional Intelligence (EI). EI is recognised as the most significant contributor to business success and the key to excellence in Leadership. We can learn to be more Emotionally Intelligent and therefore increase our ability to deliver succe …
    £576
  • Storytelling Skills (2 day course)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 2 days · Full-time
    • Tutor support
    ‘In our digital world, “storytelling” has become a marketing buzzword, but many marketers, business leaders and brands have failed to grasp what it means to tell a compelling story and the power it can summon.’ Bryan Adams – Real Business 2016 This two-day Storytelling cour …
    £1,140
  • Stakeholder Management Skills

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    This practical and interactive course, with eight group exercises, introduces delegates to the crucially important skills needed to identify, assess, engage and communicate with stakeholders. Based on a four stage lifecycle, Assess, Engage, Communicate and Evaluate, delegates …
    £576
  • Sales Management (2 day course)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 11 CPD points
    • Tutor support
    What is Sales Management? The course discovers how this fits into the organisational framework. More in depth than the one-day course, this two-day interactive course covers how to develop your sales strategy process, identifying and building your sales team, concepts of value …
    £960
  • Introduction to Contract Management

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    In this age of austerity and financial cut-backs, managing contracts effectively is vital for the success of any organisation, whether in the public, private or voluntary sector. The aim of this one-day course is to enable those who are either new to a contract management rol …
    £516
  • Introduction to Project Management

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    Whether embarking on a career path in Project Management or becoming involved in ad-hoc changes and situations, there is an increasing need to develop a systematic and purposeful project-based approach. This course provides a practical framework for all levels of delegates to …
    £576
    • Classroom - Edinburgh
    • 3 hours · Part-time
    • 3 CPD points
    • Tutor support
    This course is suitable for those applying for their first job, those looking for a change of career or those looking for promotion. The course focuses on how to produce a winning CV that will get you noticed as well as how to thoroughly prepare for an interview and make a posi …
    £228
  • Mindfulness & Handling Pressure Better

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    Too much to do and not enough time to do it? Feel under pressure and have difficulty switching off? You don’t need me to tell you that the pace of work today can be relentless - and it doesn’t look like easing up anytime soon. Most of us can’t change these pressures to make our …
    £576
  • Minute Taking Masterclass

    Practical Training for Professionals
    • 23 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    A full day training programme that delivers techniques for producing professionally-presented minutes and includes a review and evaluation of minutes that delegates are currently producing.
    £576
  • Proof Reading Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The role of the proof-reader carries a lot of responsibility, but usually very little support or credit. Many people assume that anyone can proofread. But there is much more involved in proofreading than correcting errors in written material – including concentration, a thoroug …
    £576
  • Reception to Perfection

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression for new clients, consistency for existing clients and dissemin …
    £516
  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468
  • Advanced Facilitation Skills - (2 Days)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    Advanced Facilitation Skills - (2 Days) - Overview 2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The …
    £1,080
  • Advanced Facilitation Skills (1 Day)

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Facilitation Skills (1 Day) - Overview The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness the intelligence, creativity and energy of the people whose commitment is required if key bu …
    £540
  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540
  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468
  • Advanced Presentation Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Presentation Skills - Overview The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves as a reminder of the fundamentals of successful presentations: good preparation, stro …
    £540
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring pre …
    £468
  • Appraisee Training Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Appraisee Training - Overview This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution. This Appraisee Training cou …
    £576

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