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Intermediate Customer OR Services courses in Yorkshire and Humberside

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  • Microsoft Excel Intermediate with CPD Certificate - Nottingham

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • 10 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Intermediate course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will learn a lot of things about Excel, including how to create advanced formulas and organise yo …
    £198

  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 55 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
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    £199 £398

  • Microsoft Excel Intermediate with CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • 10 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Intermediate course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will learn a lot of things about Excel, including how to create advanced formulas and organise yo …
    £218

  • Microsoft Excel Intermediate with CPD Certificate - Manchester

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Manchester
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Intermediate course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will learn a lot of things about Excel, including how to create advanced formulas and organise yo …
    £218

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring …
    £220

  • Winning Ways to Close a Deal - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    ...involved in sales wants to be seen as professional and sometimes this leads to salespeople not being assertive enough with their potential customers and in some cases being too assertive! This half-day course guides you to the best ways to ask for the business without losing professionalism …
    £220

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • Full-time
    • 3 CPD points
    • Tutor support
    ...half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional …
    £228

  • Microsoft Excel Intermediate with CPD Certificate - Onsite/In-Company

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 23 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft Excel Intermediate course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will learn a lot of things about Microsoft Excel, including how to create advanced formulas and organise your …
    from £237.60

  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 15 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...PowerPoint Introduction. Being proficient in Microsoft PowerPoint can open the door to many career opportunities such as: Administrator Customer Service Representative Documentation Specialist Presentation Specialist …
    £237.60

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 134 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Setting up suppliers accounts and processing purchase invoices Generating customer/supplier invoice reports Generating customer/supplier statements Generating aged debtors and aged …
    Save 50%
    £244 £488

  • Accounting and Finance Practical Training using Sage 50 QuickBooks and Xero

    KBM training
    Practical Accountancy Training using Sage 50 QuickBook Xero
    • 646 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Practical Accounting and Finance Training with Work Experience is delivered in collaboration with KBM Chartered Certified Accountants. Practical Accounting and Finance Training is provided on real business documents using software such as Sage 50, QuickBooks, Excel and Xero. We …
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    £244 £488

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 168 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Great service
    ...Sage 50, QuickBooks, Excel, Xero, and Sage Payroll. Accountancy Work Experience covers following areas Creating customers and suppliers accounts Processing customer and suppliers invoices Allocating payments and receipts of cash and bank Performing bank reconciliation Preparing …
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    £244 £488

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 124 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
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    £244 £488

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Nottingham

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Nottingham
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £248

  • Microsoft Access Intermediate - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 13 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...that I have placed two of my staff on MS Office courses and I plan to send more staff MS Office training in 2014. Mark Meade (Divisional Service Manager) from Vaillant Group . Having had no previous training on Microsoft office, I personally felt the need to enhance my (basic) skills …
    £261.60

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Manchester

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Manchester
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £297.60

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Leeds
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £297.60

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...consistent quality of service Win and retain your customers’ confidence and trust This course will benefit those who are responsible for setting and / or delivering customer service. It provides a structured approach for understanding and then delivering customer service to a high standard …
    £354

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354

  • GA4 (Google Analytics 4) Training Course

    M Training
    A 5 Star rated, 1 Day Classroom based course, small class sizes and course notes provided
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...who wants to use Google Analytics 4 to monitor, analyse and improve their website, and marketing activities and gain insights about their customers. You might have some experience of using Universal Analytics (GA3) but no experience is necessary. …
    £354

  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom - Leeds
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...perceive their services and what they perceive as ‘value adding’ Understand how to segment their Account relationships into categories to focus efforts around Growth potential and Retention Know how to differentiate their services and provide excellent Account management service To identify …
    £390

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...create a genuine interest your service / product from your potential customer and identify the hook Know when to ask for the sale, and the appropriate closing technique Create a daily / weekly engagement plan best suited to your business and potential customers This Successful Selling …
    £390

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - Leeds
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out how to listen more on the telephone instead of using too many questions Techniques of identifying what customers see as the …
    £390

  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to give delegates the ability to deliver a “first class” …
    £390

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...environment. This course can help to secure a position in any role that requires clear and effective communication ie. sales, marketing, customer service, management, leadership, counselling. …
    £390

  • SIA Door Supervisor (Top-Up) & First Aid Certificate / Book with £15 Deposit

    Prime training Limited
    SIA approved qualification & First Aid Qualification in East London
    • Classroom - Ilford, Essex
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    ...the nature of the role of a Door Supervisor, in the course of their work it is likely they will be required to make calls to the emergency services or need to communicate to resolve conflict. It is therefore essential that Door Supervisors are able to communicate effectively. This …
    £15

  • In-house First Aid at work course

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    The course can be tailored to your workplace to allow the first aiders to fully understand and prepare for the time of accidents that may happen at work.
    £35

  • Care Act Principle and Duties - INHOUSE COURSE

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This one-day course will provide attendees with a clear overview of the principle and duties of the Care Act 2014 and information of the way to practice them in reality.
    £35

  • Face-to-face Emergency First Aid at Work

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This Emergency First Aid at Work qualification is delivered according to the terms of the Health and Safety (First Aid) regulations 1981 and ensures that you meet the necessary recommendations underlined by means of HSE, providing you with the skills/competencies, knowledge, and …
    £35

  • Events Assistant course

    Learning Connect
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    Working in an events company or events department in an organisation, helping event planners and project managers to organise and host events.
    £35

  • Safeguarding Adult at Risk (Face to Face training)

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    ...This course is for managers, registered managers, newly appointed safeguarding leads and team leaders in care, health, housing and related services. What you will learn Recognize how the responsibilities and duties of the Care Act 2014 observe in practice Explore the delicate balance …
    £35

  • Infection Control In Care Homes

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This course enlists the most effective practices and methods to control infections and also briefs about the use of required PPE to ensure your safety as well as that of people you are dealing with.
    £35

  • Basic Life Support - Level 2 (CSTF Refresher) - London

    Mandatory Training Group
    £39.99 per person inclusive of VAT
    • Classroom - Central London
    • 2 hours · Full-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...accredited by the CPD Certification Service. This certification contributes 3 hours towards CPD/CME/CNE requirements. Participants will receive a CPD certificate that fulfils the standards required by HealthTrust Europe (HTE), Crown Commercial Services (CCS), and the NHS Collaborative …
    £39.99

  • CSTF All-in-One-Day Mandatory Training Practical Course

    Mandatory Training Group
    £59.99 per person inclusive of VAT
    • Classroom - Central London
    • 8 hours · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...hours Accreditation - CPD Certification Service (CPDUK) Certification - Same-day CPD certification upon completion Certificate validity - 1 year Framework compliance - Complies with CSTF, Health Trust Europe (HTE), Crown Commercial Services (CCS) and the NHS Collaborative Procurement …
    £59.99

  • Tracheostomy- Adults

    EF Training and Consultancy
    • 73 enquiries
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    ...reasons for tracheostomy and the care and management of a tracheostomy. This course is vital for any candidate who comes into contact with service users who have a tracheostomy. All the Trainers still work within the field. It is a classroom based course with practical elements. A min …
    £130

  • Person Centred Care Planning

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...using Person Centred tools The importance of the role of everyday rituals and routines The Care planning cycle Keeping the service user central Existing care services The purpose of the family Reaching an agreement Person Centred Care Planning in practice thereby Implementing and evaluating …
    £150

  • Safeguarding Adults at Risk

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...This course is for managers, registered managers, newly appointed safeguarding leads and team leaders in care, health, housing and related services. …
    £150

  • Care Act Principles and Duties

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    ...information of the way to practice them in reality. Who should attend The body of workers working in social care, health, housing, children's services, voluntary organisations, organisations providing care and support, local authorities and members of the community. What you will learn …
    £150

  • Care Business Workshops - Face - Face

    Dita Health and Social Care Consultancy Limited
    Care Business Setting UP
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...the onset. Temporary Staffing Agency Home Care Agency / Domiciliary Combined Temporary Staffing & Home Care Agency Supported Living Service Semi-Independent Living The workshops are developed by industry and business experts who understand the requirements of starting, running …
    £150

  • Mountain Leaders First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets National Sports Governing Bodies Requirements
    • Classroom - Lydney
    • 2 days · Full-time
    • 8 CPD points
    • Tutor support
    ...Aid at Band 3. The contents of this course will cover primary and secondary care and are adapted to the outdoor world where the emergency services may be harder to access. All our first aid courses fully meet the UK and European Resuscitation Council Guidelines 2021 as per the HSE requirements …
    £165

  • Microsoft Excel Intermediate with CPD Certificate - Birmingham

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Birmingham
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Intermediate course is fully Accredited by CPD and helps you gain a comprehensive, practical understanding of Excel. You will learn a lot of things about Excel, including how to create advanced formulas and organise …
    £218

  • Microsoft Excel Intermediate with CPD Certificate - Liverpool

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • 15 enquiries
    • Classroom - Liverpool
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Intermediate course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will learn a lot of things about Excel, including how to create advanced formulas and organise yo …
    £218

  • Microsoft Excel Intermediate with CPD Certificate - Bristol

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • 11 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Intermediate course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will learn a lot of things about Excel, including how to create advanced formulas and organise yo …
    £218

  • Microsoft Excel Intermediate with CPD Certificate - Milton Keynes

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Milton Keynes
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Intermediate course is fully Accredited by CPD and helps you gain a comprehensive, practical understanding of Excel. You will learn a lot of things about Excel, including how to create advanced formulas and organise …
    £218
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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