IT Support Technician and Technical Support Helpdesk Fundamentals
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- Online
- 173 hours · Self-paced
- Certificate(s) included
- 220 CPD points
- Tutor support
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...Demonstrable experience of providing on-site support Practical application of Office 365 support Desktop hardware/peripherals Desirable, ITIL Foundation Certification. PC architecture, installation and configuration Helpdesk essentials Troubleshooting, preventative maintenance and
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