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  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220
  • Communication Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576
  • Closing The Sale & Dealing With Objections

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course …
    £516
  • Coaching and Mentoring

    Practical Training for Professionals
    • 111 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £576
  • Coaching Skills for Sales Managers

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Coaching Skills for Sales Managers - Overview This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This Coaching Skills for Sales Managers …
    £576
  • Management by Coaching

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Management by Coaching - Overview This course focuses on the changes in organisations today which lead to the need to change to a coaching culture. It will show that coaching not only improves performance potential of employees but also improves their self-awareness and incre …
    £576
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • One-To-One and Small Group Training

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    In today’s workplace it’s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-to-one workshop is aimed at showing the skills needed to design and deliver on-to-one and small group (under about 5 participants) training. …
    £576
  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised …
    £576
  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516
  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Confidence in Making Face to Face Cold Calls - Overview This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates are briefed in the best methods and the trainer will lead the way with the first few …
    £516
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    Connecting and Communicating - Half Day (am) - Overview This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them. You will also receive specific feedback on your c …
    £228
  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516
  • Creative Problem Solving

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Creative Problem Solving - Overview This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are u …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
  • Successful Sales Presentations

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, delegates will practise their qualification techniques and then through planning, construct and deliver a presentation that will address the buyer's needs. This S …
    £516
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    There is often much confusion around the subject of SMART objective setting. This course aims to give managers a clear understanding of the purpose of SMART Objective Setting. It also gives managers a better understanding of the characteristics of good quality SMART Objectives …
    £576
  • Succession Planning Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to deliver results consistently, even when key staff leave. A realistic succession plan will identify who is capable of being an “emergency stand in” …
    £576
    • 12 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960
  • Investor and Entrepreneur Skills

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Investor and Entrepreneur Skills - Overview This investor and entrepreneur training day is in two parts. The first shows how those that were successful entrepreneurs managed their businesses differently to those that were not. The second shows you the fastest and most risk av …
    £576
  • Leadership & Management Skills

    Practical Training for Professionals
    • 80 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Leadership & Management Skills - Overview Effective leadership and management is vital for the success of any organisation. The aim of this 1 day course is to enable those who are either new to a management role or have been in a management position for some time and wi …
    £576
  • Creativity and Innovation (2 Day Course)

    Practical Training for Professionals
    • Classroom - Bristol
    • 2 days · Part-time or full-time
    • 11 CPD points
    This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate objectives and solve problems both alone or as part of a team. This Creativity and Innovation (2 Day Course) course is available throughou …
    £1,140
  • Negotiation Skills for Buyers

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to that of the needs of buyers. CPD Value 5.5 Hours Course Locations Negotiation Skills for Buyers London Negotiation Skills for Buyers Manch …
    £516
  • Negotiation Skills Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You will also receive specific feedback on your negotiation …
    £220
  • Networking For Success

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576
  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of others by understanding appraisal pitfalls and barriers and how to deal with them. You will also receive specific guidelines for practical a …
    £228
  • The Art of Retail Selling

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited. This The Art of Retail Selling course is available throughout the UK. CPD Value 5.5 Hours
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • The Creative Trainer

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    PTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative ways to engage learners and make their training sessions more lively and interesting. This The Creative Trainer course is available througho …
    £576
  • The Effective Administrator

    Practical Training for Professionals
    • 30 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with ‘what good looks like’, it focuses the key skills of managing workload, time management & assessing priorities, effective communication & building rapp …
    £576
    • Classroom - Bristol
    • Part-time
    • 11 CPD points
    • Tutor support
    A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager, to step back and critically review how they manage and lead others. The review is very interactive and the course content very prac …
    £1,140
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516
  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £516
  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228
  • Planning & Prioritisation for the Busy Sales Person

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    This course covers the importance of planning and prioritisation in the business environment. Personal time management and life management are investigated in depth, using role-play to help delegates plan and prioritise their year. This Planning & Prioritisation for the B …
    £468
    • 23 enquiries
    • Classroom - Bristol
    • 2 days · Full-time
    • 11 CPD points
    • Tutor support
    Understanding the financials has never been more important for the managers and leaders of organisations. Better decision making results from an improved understanding of the numbers and therefore better profits and cash flow. This highly practical and engaging two-day progra …
    £1,140
  • First Line Manager Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another organisation. In both cases there will be many new skills to learn and this course will enable you to become more focussed on the objectives …
    £576
  • Practical Project Management (2 day course)

    Practical Training for Professionals
    • 25 enquiries
    • Classroom - Bristol
    • Part-time
    • 11 CPD points
    • Tutor support
    This course is designed for those who need a practical hands-on approach to managing projects, without it getting “heavy”. It covers all aspects of a project’s life cycle, from the project start-up sequence, application of monitoring & control to keep it on-track, and inclu …
    £1,140
  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delega …
    £516
  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many organisations seek suppliers by requesting tenders or proposals. The challenge for a business is to submit a tender or proposal that emphasises their strengths and added-value benefits, and differentiates them from other applicants. This one-day course will provide partici …
    £516
  • Project Management Masterclass - Half Day (am)

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    This half-day course is designed for those who are increasingly undertaking project work in their job roles and have had no basic training in the important and necessary steps required to ensure the development of the project. Delegates are invited to bring with them a curren …
    £300
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do somethin …
    £576
  • Interpreting Financial Statements

    Practical Training for Professionals
    • 25 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The aim of this one-day course is to provide a practical introduction to financial statements with an emphasis on relevant interpretation and evaluation techniques. It is intended for professionals who have little or no training in finance and who use company accounts and publi …
    £576
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
  • Managing People on Projects

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing People on Projects - Overview Effective people management, delegation skills, motivation skills, team management, influencing and communication skills, enable project managers to gain commitment from the project team to achieve the performance needed to successfully …
    £576

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