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  • Executive PA Seminar

    Pitman Training Glasgow & Edinburgh
    • 93 enquiries
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Introduction The Role of the Executive PA is constantly evolving and even though many Managers and their colleagues see PA’s and Executive Assistants as an essential functional part of their organisation, they don’t always realise, or acknowledge, what they do and the critical …
    Enquire for pricing
  • Event Management Diploma

    Pitman Training Glasgow & Edinburgh
    • 131 enquiries
    • Classroom - Edinburgh
    • 120 hours · Part-time
    • 120 CPD points
    • Tutor support
    The reality of event organising is not quite the same as the idea of it, so give yourself a break and make your life easier by honing a few skills with our Event Management Diploma. As a coordinator or planner, event organising is no walk in the park and there are many complexi …
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  • Medical Receptionist with AMSPAR Level 2/3

    Pitman Training Glasgow & Edinburgh
    • 90 enquiries
    • Classroom - Edinburgh
    • 140 hours · Part-time
    • 140 CPD points
    • Tutor support
    This Medical Receptionist Diploma with City and Guilds/AMSPAR Level 2 Qualification Training Course is available in our Pitman Training Scotland Centres in Scotland. Our Medical Receptionist Diploma offers the opportunity to gain high-level professional skills that will help …
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  • Closing The Sale & Dealing With Objections

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course …
    £516
  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Confidence in Making Face to Face Cold Calls - Overview This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates are briefed in the best methods and the trainer will lead the way with the first few …
    £516
    • 12 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
  • Time Management Skills

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Time is a limited resource and it is essential in organisations that the right task is done at the right time to achieve the objectives. This course enables you to identify where the time management ‘challenges’ lie and how to ensure that everything is prioritised. Delegates …
    £576
  • Introduction to Management and Supervisory Skills

    Practical Training for Professionals
    • 36 enquiries
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Management and Supervisory Skills - Overview This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a …
    £576
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228
  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific objectives – and if you are a manager or supervisor you have to lead individuals and teams to do the same. Most managers are expected to do all of this without …
    £576
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: • Improve your performance …
    £576
  • Risk Management Techniques

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong. An intensive, practical and activity based programme building delegates' knowledge sk …
    £576
  • Train the Trainer (2 day course)

    Practical Training for Professionals
    • 26 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    • Tutor support
    This two-day train the trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond. Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and deli …
    £1,140
  • Train the Trainer (one day course)

    Practical Training for Professionals
    • 53 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This Train the Trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond. Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and delivery sty …
    £576
  • Successful Sales Presentations

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, delegates will practise their qualification techniques and then through planning, construct and deliver a presentation that will address the buyer's needs. This S …
    £516
  • The Internal Consultant

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make the transition to internal consultant and become more active in helping to shape the Organisation. This change requires a new set of skills …
    £576
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516
  • Managing Change Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Change - Overview At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not. So, we usually have to manage the changes as best we can while still maintaining - and some …
    £576
  • Managing Remote Teams

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Remote Teams - Overview This Managing Remote Teams course is designed to help managers who have to manage teams who are located in two or more locations. Also applicable to overseas management and managing team members who work from home. This course will give you a …
    £576
  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540
  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and reprioritising techniques, looking at time logs and other methods useful in the business environment. Delegates are shown how to make adjustme …
    £516
  • Introduction to Contract Management

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    In this age of austerity and financial cut-backs, managing contracts effectively is vital for the success of any organisation, whether in the public, private or voluntary sector. The aim of this one-day course is to enable those who are either new to a contract management rol …
    £516
  • Edward de Bono’s Six Thinking Hats®

    Indigo Business Services
    The decision-making, idea evaluation and meeting management workshop
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Edward de Bono's internationally renowned decision-making, idea evaluation and meeting management workshop. It transforms thinking and communication, as well as halving meeting times and doubling their effectiveness. Dr Edward de Bono's Six Thinking Hats® is a globally renowned t …
    from £552.90

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