Negotiating is about resolving differences. People who master the process of negotiation find they can save time and money, and develop a higher degree of satisfaction with outcomes at home and at work.
Do you consider you’re a good communicator? Are you able to get your message across to others clearly and concisely? Communication is an essential part of life, but sometimes what we say is not exactly what we mean!
Body language has been around since the beginning of humanity, but it is only since the 1970s that it has been studied in depth. What we have learned in that time is that the amount of information that can be collected through observing body language is extensive.
Believe it or not, most of us are not very good at listening! It’s not unusual for us to find our attention wandering when we should be focused on what is being said. If we fail to listen properly, we may miss key information or instructions which may lead to problems later.
Attending a job interview is always nerve-wracking, even if you’re confident that you have the skills to do the work. Just because you know you can do the job doesn’t mean that you can effectively communicate that to the interviewer. If you’re getting more job rejections than off
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When you think about truly extraordinary people who inspire others and make a difference, you will see that they do this by connecting with people at a personal and emotional level. What differentiates them is not their IQ, but their EQ – their emotional intelligence.
Many people experience stress from time to time, but prolonged periods can be harmful. There are many ways in which you can reduce or avoid stress, and if you are experiencing stress already, there are approaches to manage it more effectively.
In a competitive workplace, pride is often gained from facing high-pressure situations head-on. However, while a little pressure may keep you motivated, too much is bad for your health and not conducive to productivity.
Stand out from the competitive crowd of the working world by learning to build and manage an effective personal brand. This course encourages you to set overarching goals and then reflect upon them. This helps to create a personal brand that will be conducive towards achieving th
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The online Introduction to Six Sigma training will provide a strong Six Sigma awareness. You will complete the course confident in the fundamentals of Six Sigma with the ability to communicate what Six Sigma is and why it is used. This short Six Sigma overview course can be appli
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Designed by Lean Masters, the Lean Overview course provides a strong Lean awareness through interactive and engaging modules. Learn the fundamentals of the methodology of Lean and how it will improve your business. On completion of the course, you will understand and be able to c
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Kaizen is Japanese for improvement. It is made up of two parts – Kai meaning change, and zen meaning good. In simple terms, Kaizen activities create opportunities for good change within your organisation.
Kaizen is Japanese for improvement. It is made up of two parts – Kai meaning change, and zen meaning good. In simple terms, Kaizen activities create opportunities for good change within your organisation.
Finding problems or faults with a product or service once it is completed and made available to customers is expensive, damaging and potentially dangerous. Failure Modes and Effects Analysis (FMEA) is a tool to help predict what might go wrong and how bad the effects could be.
Little’s Law is an equation that demonstrates that the more tasks we take on, the longer it will take to complete each task. Our Online Little’s Law training will help you to improve your time management skills and efficiency with this simple but effective tool.
Mistakes happen, but it is possible to avoid them. Poka-Yoke is a Lean technique that can be applied to any situation, from complicated processes to everyday routines, reducing the risk of simple mistakes and avoiding the high cost of pricey slip-ups.
Sometimes it is easier to find problems in a process by visualising what is happening. It is for this reason that Process Mapping is essential to any business improvement activity.
The 8 Wastes is one of the foundations of Lean thinking because of its impact on wasteful practices. Waste is costly in terms of time and resources, so the identification and removal of waste can be of huge benefit in the workplace and at home.
‘A picture can paint a thousand words’ so the old adage goes. Visual Management is a Lean technique where this is not only true but has great benefits to an organisation that knows how to use them.
Value Stream Mapping is a vital tool in the business improvement arsenal. By mapping a troublesome process, you can identify value and waste and work with the people involved to make it better!
No matter how efficient your organisation is, there will always be problems. Having the right skills will help in managing complex problems and ensure they never reoccur.
Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.
A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.
In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.
Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.