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Level 2 Business Management, Business Analysis & Customer Service Training

3 Courses Bundle + 3 PDF Certificates > CPD Certified Courses > 24/7 Tutor Support > 100% Pass Rate

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Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
4 hours · Self-paced
Qualification
No formal qualification
Certificates
  • 3 PDF Certificates - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Level 2 Business Management, Business Analysis & Customer Service Training

Are you an enthusiastic learner looking to maximise opportunities in Level 2 Business Management, Business Analysis & Customer Service Training? In this regard you must check out this Level 2 Business Management, Business Analysis & Customer Service Training course.

  • Course 01: Level 2 Business Management
  • Course 02: Business Analysis
  • Course 03: Customer Service Training

If you are planning to strengthen your understanding of Level 2 Business Management, Business Analysis & Customer Service Training, here it is. Moreover, this Level 2 Business Management, Business Analysis & Customer Service Training is tailormade by the experts exclusively for both the aspirants and professionals.

Completing this Level 2 Business Management, Business Analysis & Customer Service Training course will broaden the chances of your employment opportunities in the relevant field.

This Level 2 Business Management, Business Analysis & Customer Service Training is updated with the latest knowledge and skills to equip you to stay ahead of your competitors in the Level 2 Business Management, Business Analysis & Customer Service Training career. This highly valued Level 2 Business Management, Business Analysis & Customer Service Training course covers topics from the very basic to advanced levels. Once you complete this Level 2 Business Management, Business Analysis & Customer Service Training course, you will become confident in grabbing your opportunities.

So, enrol today in this Level 2 Business Management, Business Analysis & Customer Service Training and stand out from the crowd.

Why Choose this Level 2 Business Management, Business Analysis & Customer Service Training course from us

  • CPD IQ Accredited
  • Get a PDF certificate for free as soon as you complete this Level 2 Business Management, Business Analysis & Customer Service Training course
  • Like other courses, this Level 2 Business Management, Business Analysis & Customer Service Training course is also prepared by experts
  • Get support anytime in this Level 2 Business Management, Business Analysis & Customer Service Training course
  • Get unlimited access to this Level 2 Business Management, Business Analysis & Customer Service Training course
  • You can study this Level 2 Business Management, Business Analysis & Customer Service Training course irrespective of where you are living now

At Study Hunt, we are always ready to serve you in the best possible way in each course like this Level 2 Business Management, Business Analysis & Customer Service Training course. You are only one click away to grab this Level 2 Business Management, Business Analysis & Customer Service Training course.

Certificates

3 PDF Certificates

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

3
sections
7
lectures
4h 2m
total

Course media

Description

Level 2 Business Management, Business Analysis & Customer Service Training

This Level 2 Business Management, Business Analysis & Customer Service Training course is one of the most sought after courses currently. This Level 2 Business Management, Business Analysis & Customer Service Training would be the best fit for you if you are planning to become efficient in Level 2 Business Management, Business Analysis & Customer Service Training in this field.

This Level 2 Business Management, Business Analysis & Customer Service Training is divided logically in various modules, covering the required knowledge and skills of Level 2 Business Management, Business Analysis & Customer Service Training. So, deep dive into this Level 2 Business Management, Business Analysis & Customer Service Training course and get the most out of it by securing your dream jobs.

Course 01: Business Management

  • Module 1: Basic Concepts of Business Management
  • Module 2: Basics of Human Resource Management
  • Module 3: Basics of Customer Relationship Management
  • Module 4: Basics of Performance Management
  • Module 5: Basics of Risk Management

Course 02: Business Analysis

  • Module 1: An Overview of Business Analysis
  • Module 2: Understanding CATWOE Analysis
  • Module 3: Understanding MoSCoW Analysis
  • Module 4: Understanding MOST Analysis
  • Module 5: Understanding PESTEL Analysis
  • Module 6: Understanding SWOT Analysis
  • Module 7: Six Thinking Hats
  • Module 8: Understanding Root Cause Analysis

Course 03: Level 3 Customer Service Training

  • Module 1: An Overview of Customer Service
  • Module 2: Strategies for Understanding Your Customers
  • Module 3: The Customer-Focused Organisation
  • Module 4: Creating Customer Service Strategy
  • Module 5: Training & Development for Effective Customer Service
  • Module 6: Building Strong Relationship With Customers
  • Module 7: Communication in Customer Service
  • Module 8: Handling Complaints

Grab Your Certificate

After completing the Level 2 Business Management, Business Analysis & Customer Service Training Bundle! As a token of your achievement, you will receive immediate access to a complimentary PDF certificate for each course within the Level 2 Business Management, Business Analysis & Customer Service Training bundle. Completely free of charge.

Who is this course for?

Level 2 Business Management, Business Analysis & Customer Service Training

This Level 2 Business Management, Business Analysis & Customer Service Training course is ideal for you if you want to maximise your knowledge in this field and use this further in your employment opportunities.

This Level 2 Business Management, Business Analysis & Customer Service Training course is open for all irrespective of their backgrounds. This Level 2 Business Management, Business Analysis & Customer Service Training can be accessed right away from anywhere in the world.

Requirements

Level 2 Business Management, Business Analysis & Customer Service Training

Don’t worry! There is no prerequisite in this Level 2 Business Management, Business Analysis & Customer Service Training course. You only need your internet enabled device ready and your mind curious to learn from this Level 2 Business Management, Business Analysis & Customer Service Training course.

Career path

Level 2 Business Management, Business Analysis & Customer Service Training

Completing this Level 2 Business Management, Business Analysis & Customer Service Training course will open the door for you in the relevant job fields.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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