Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified
NextGen Learning
CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
- 137 students
- Online
- 2.4 hours · Self-paced
- Certificate(s) included
- 60 CPD points
- Tutor support
...Module 07: Providing Electronic Customer Service Delve into the best practices for handling customer service via email, chat, and social media, ensuring consistency and quality across all digital platforms. Module 08: Recovering Difficult Customers Learn how to handle challenging
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