NCFE Level 3 Certificate in Principles of Customer Service
Oakwood Home Learning
- 82 enquiries
- Online
- 12 months · Self-paced
- Regulated qualification
- Exam(s) included
- Tutor support
...to manage performance and conflict in the workplace Understand the management of team performance Understand the management of underperformance in the workplace Understand the principles of conflict management Assessments This course is assessed through tutor marked assignments
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