Entry Level Certificate for Introduction to Customer Service
Britannia School of Leadership and Management LTD
No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
- Online
- 130 hours · Self-paced
- Regulated qualification
- Tutor support
...Diploma in Business Administration Level 3 Diploma in Customer Services (RQF) Level 2 NVQ Diploma in Business Improvement Techniques (RQF) NCFE Level 2 Diploma in Skills for Business Unit Structure Unit 1: Introduction to Customer Service Unit 2: Legislation, Regulation and Procedures
…