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    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to develop the skills you’ll need to …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...to encourage recipients to take action. By attending this Professional Email Writing course you will learn the following skills: Persuasive Writing Skills Select the communication channel that best suits the type of interaction. Create well-structured emails that hold the attention …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...how to communicate in a manner that gives the best possible impression to every caller. By attending this Telephone Skills course you will learn the following skills: Professional telephone manner and etiquette Clarification techniques Overcoming language barriers Managing silences …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...fewer hours doing overtime. In fact, for many people, good time management skills are essential to a healthy work/life balance. By attending this 1 day time management course you will learn the following skills: Owning your time Core principles for owning your time Owning your time …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...challenging situations. Learning how to becoming more assertive will not only enhance your professional reputation but will also make it easier for you to work towards achieving your goals. By attending this Assertiveness Skills course you will learn the following skills: Understanding assertiveness …
    £495
    • 23 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...map your progress and help embed your new skills You will be awarded a certificate of training on completion of the day New receptionists who want to learn essential skills Experienced receptionists who want to refresh and update their skills People who provide temporary cover to receptionists …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...can be sure of receiving personal attention and opportunities to work one-to-one with the trainer Attendees complete a Pre-Course Questionnaire prior to attending the course, so we can identify your unique learning needs and provide you with a highly personalised experience You will …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...can be sure of receiving personal attention and opportunities to work one-to-one with the trainer Attendees complete a Pre-Course Questionnaire prior to attending the course, so we can identify your unique learning needs and provide you with a highly personalised experience You will …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...can be sure of receiving personal attention and opportunities to work one-to-one with the trainer Attendees complete a Pre-Course Questionnaire prior to attending the course, so we can identify your unique learning needs and provide you with a highly personalised experience You will …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...guidelines and communication/support channels. Deliver constructive feedback and motivational praise, and address skills gaps. This will then in return result in the following: Develop productive colleagues who focus on higher ‘level’ and ‘value’ work. Knowledge-sharing – reduced …
    £495
  • CPD The Executive PA Manager

    Global PA Association
    Classroom based course with training materials and tutor support
    • 46 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...and management skills to support your Manager more effectively? Brainstorming, assessment and discussion in class Leaders & their Styles - understanding the different styles Leaders display and how to work proactively with them. Explore how to increase your support to Leaders during …
    £425
  • CPD The Strategic Business Support PA

    Global PA Association
    Classroom based course, tutor support CPD ILM
    • 12 enquiries
    • Classroom
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...Efficiency, Time Management, Commercial & Business Awareness, Minute Taking & Project Management Skills Session Aims: Introduction to the 7 Key Skills and a focus on the skills of Organisational Efficiency and Strategic Business Supporter for this session Learners will complete …
    £425
  • ILM & CPD Executive Assistant PA Business Diploma

    Global PA Association
    Classroom based course with study materials, tutor support
    • 54 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    ...Business Marketing & Sales Fundamentals Management Skills & Crisis Management Wellbeing & Mental Health at Work Communication in a Diverse World Presentation Skills & Customer Service Future of Work, Tech & Digital Skills Each Module is engaging, practical, case studies …
    £1,530
  • CPD The Evolving Executive Assistant PA Masterclass

    Global PA Association
    Classroom based course with tutor support
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...at work. This course will enable learners to build a stronger partnership with their Leader & their Teams. The Masterclass will focus on the following topics: Managing Digital Transformation The App Library - Which App for what? What are the latest trends? How to support and …
    £425
  • Microsoft Excel - Intermediate

    Pitman Training Essex and Suffolk
    Online course with practical exercises, tutor support and final exam included.
    • 33 enquiries
    • Classroom
    • 34 hours · Part-time or full-time
    • 24 CPD points
    • Tutor support
    ...will have the flexibility to study at your own pace at home or with a learning support on hand at our modern learning centre in the heart of Colchester, Essex. You’ll learn how to format your spreadsheet to best display your information, handle simple and complex formulas, insert charts …
    £479
  • Microsoft Word - Intermediate

    Pitman Training Essex and Suffolk
    Online course with practical exercises, live tutor support and final exam included
    • Classroom
    • 34 hours · Part-time
    • 24 CPD points
    • Tutor support
    ...This course is suitable for beginners and is ideal for anyone who works, or aspires to, work in an office environment. For example those working in roles such as Admin Assistant, Office Administrator, Secretary, PA, EA or VA would find this course extremely valuable. There …
    £479
  • Sage 50 Accounts Training Course

    Pitman Training Essex and Suffolk
    • 101 enquiries
    • Classroom
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    ...to grips with the latest version of Sage will help you impress potential employers and you’ll gain skills that are immediately applicable to the workplace. This course also supports completion of the AAT Foundation Using Accounting Software module. This course is delivered as …
    £499
  • Sage 50 Payroll Training Course

    Pitman Training Essex and Suffolk
    Classroom based course with practical assignments and tutor support included.
    • 51 enquiries
    • Classroom
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    ...reporting and payments This Sage Payroll course will give you the practical skills to use this tool effectively for your organisations' payroll processing, payments and reporting. Practical modules work through the following functions within Sage Payroll: Setting up companies …
    £499
  • Microsoft PowerPoint

    Pitman Training Essex and Suffolk
    • Classroom
    • 24 hours · Part-time
    • 24 CPD points
    • Tutor support
    ...PowerPoint has many uses across a variety of careers. With this skill on your CV you could help to progress your career to PA/EA level where you’ll assist Directors with business presentations. If you’re keen to work at Managerial level you may be required to present to the Board …
    £479
  • Effective Business Communication

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included
    • Classroom
    • 6 hours · Part-time or full-time
    • 14 CPD points
    • Tutor support
    ...will cover face-to-face and phone communications as well as focussing on listening skills, questioning skills, body language and personal networking. 5: This session focuses on presentation skills and will look at how to alleviate fears associated with delivering a presentation, …
    £359
  • CompTIA Cloud+ Technician Programme

    Pitman Training Essex and Suffolk
    Blended learning with tutor support
    • Classroom
    • 30 hours · Part-time
    • Professional certification
    • 30 CPD points
    • Tutor support
    ...industry and who now wish to work in a Cloud Computing environment and need a technical understanding of cloud infrastructure and environment. CompTIA Cloud+ shows you have the expertise needed for data centre jobs. CompTIA Cloud+ validates the skills you need to maintain and …
    £399
  • HR Essentials for non-HR Managers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • Classroom
    • 12 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    ...employee relations, pay and reward. For managers with these responsibilities, having a strong grounding in HR practice is an essential skill to support you and your team. Our HR Essentials course explores five key areas of people management to ensure you're able to manage your team …
    £359
  • CompTIA Project+ Project Management Course

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and certification included
    • 12 enquiries
    • Classroom
    • 15 hours · Part-time
    • Professional certification
    • 15 CPD points
    • Tutor support
    ...Project Management skills can come into play in many careers. Office Managers may need to juggle projects around different facilities, PAs or EAs may find themselves organising conferences etc. There are specific roles for Project Managers where dedicated skills like this will come …
    £479
  • Time Management - Improve Your Personal Effectiveness

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included.
    • Classroom
    • 6 hours · Part-time
    • 16 CPD points
    • Tutor support
    ...cannot afford to waste their time Perfect for busy Senior Administrators, PA’s, EA’s, Office Managers, Accountants, Team Leaders, Supervisors. No prerequisites Time Management is an essential skill desired in pretty much every industry and job. Roles where you’re required to multi-task …
    £359
  • Legal Secretary - Audio Processing

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support, exam and certification included.
    • 16 enquiries
    • Classroom
    • 14 hours · Part-time or full-time
    • 14 CPD points
    • Tutor support
    ...enable students to gain a CILEx/City & Guilds Level 2 qualification in Legal Audio Processing. To work in a legal environment as a Legal Secretary or Paralegal, having specialist skills is essential. In this course you’ll look at six different legal specialisms, including Family Law …
    £359

FAQs

Reed Courses advertises a large variety of Office skills courses which are delivered by a range of learning providers. The Office skills courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Office skills course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Office skills courses, you might also be interested in Administration, Microsoft Office and Microsoft 365. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.