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  • Admin, secretarial & PA

    Online Courses Learning
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    This course is a guide for those interested in working as any kind of administrator in an office setting. This includes personal assistant (PA) and secretarial positions. It’s also ideal for those who currently hold administrative positions and want to expand their skills in or …
    £300
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    Microsoft Excel Certification Level 1 Please Note: This course uses the Windows version of Microsoft Office 2016. Any other versions will have some differences in the functions. Microsoft (MS) Excel is one of the most widely used data capture and analysis tools in the world. W …
    £300
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Microsoft Excel Certification Level 2 Please Note: This course uses the Windows version of Microsoft Office 2016. Any other versions will have some differences in the functions. The Microsoft (MS) Excel Certification Level 2 course will take what the team member learnt in the …
    £300
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Microsoft Excel Certification Level 3 Please Note: This course uses the Windows version of Microsoft Office 2016. Any other versions will have some differences in the functions. The Microsoft (MS) Excel Certification Level 3 Course is the most comprehensive of the three Excel …
    £300
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    Microsoft Excel Certification Levels 1-3 Please Note: This course uses the Windows version of Microsoft Office 2016. Any other versions will have some differences in the functions. This course is aimed at three levels of employee knowledge and skills in the use of Excel Spread …
    £300
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    Microsoft Word Certification Level 3 Please Note: This course uses the Windows version of Microsoft Office 2016. Any other versions will have some differences in the functions. The Microsoft (MS) Word Certificate Level 3 course is designed for those of your employees who wish …
    £300
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    Thanks to the internet, many employees can now work remotely. This has presented a new challenge for managers, because managing office-based and virtual teams requires different skills.
    £300
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from retur …
    £300
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 7 CPD points
    Touch typing is a skill with powerful benefits, including: enhanced productivity, improved focus, increased speed, accuracy, job opportunities and even health. When you know how to touch type you open up a whole new world of productivity and information management capability.
    £300
  • Cleaning Certification

    Online Courses Learning
    Accredited Online Course | Recognised Certificate Included | Unlimited 24/7 Lifetime Access | New course Deal
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The course covers the essential things you need to know to boost your career within the cleaning industry.
    £300
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for tips to improve the overall performance of …
    £300
    • Online
    • 15 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills.
    £300
  • Office Etiquette Certification

    Online Courses Learning
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    Understanding the unspoken rules of the workplace will increase your chance of getting a promotion. Office etiquette ensures that everyone benefits from a pleasant working atmosphere free from harassment and uncivil behaviour.
    £300
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    Telephone Customer Services Certification A customer’s experience of telephone-based service goes a long way in shaping their opinion of an organisation. Call centre and office staff are the first and often only point of contact, so their telephone manner must be professional a …
    £300
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    The Effective Secretary Secretaries are an integral part of any team. What once started as a simple role of keeping secrets and relaying messages has over time progressed into a career in and of itself.
    £300
  • Reception Skills Certification

    Online Courses Learning
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    What are the Benefits of the Course? A competent and professional front-line presence; Easy-to-follow modules, from start to finish; The ability to work through the modules at the learner’s own pace and in the comfort of their home; An industry-recognised certificate, with full …
    £300
  • Excel Macros Certification

    Online Courses Learning
    • Online
    • 3 hours · Self-paced
    • 3 CPD points
    Excel Macros Certification Learning about Excel macros is essential to anyone who uses Excel at home or work. Whether you’re looking to increase your general Excel knowledge or improve your skills in the workplace, this course covers everything you need.
    £300
    • Online
    • 15 hours · Self-paced
    • 15 CPD points
    Executive Admin and PA Certification Level 3 This engaging and informative course is ideal for the secretaries, PA’s and Administration Assistants in your organisation who are looking to take the next step in their career.
    £300
  • Official BCS Approved ICDL, ECDL Course + Exams offer

    e-courses4you
    Gain Official ECDL/ICDL | Official Certification Exams included | Student discount card eligible | BCS Official Partner
    • 35 students
    • Online
    • 42 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    The Official BCS ICDL (International Computer Driving License) certification is a highly recognised qualification. It offers you a key recognition of your literacy in computer skills and is designed for novices or casual computer users and will get you to a high computer literacy …
    Save 5%
    £499.95 £529
  • Online Bid and Tender Writing Training

    Thornton & Lowe
    Increase your chances of success - Develop your skills on writing successful tenders. CPD certificate included
    • 27 enquiries
    • Online
    • 6 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    This 1-day workshop is aimed at anyone involved in completing and writing tenders for commercial contracts. Deliberately geared to all industries, this workshop will provide you with tools and skills you can use on your next tender, whilst earning you 6 CPD points. With a mix of …
    £450
  • Email Management / Inbox Management

    Taming Your Inbox
    Taming Your Inbox
    • Online
    • 3 hours · Part-time
    • Tutor support
    There's one simple question I always ask "Have you ever been shown how to manage email ?" The response is No 99.9% of the time Taming Your Inbox is proven method of managing any volume of emails daily which results in: no unread emails in your Inbox no flagged email reminders in …
    £276
  • NCFE Level 3 Diploma in Skills for Business: Human Resources

    Britannia School of Leadership and Management LTD
    Get UCAS Points- Flexible Study- All Inclusive Price- Great Study Materials
    • Online
    • 900 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The aim of the NCFE Level 3 Diploma in Skills for Business: Human Resources is to provide students with an in-depth knowledge and understanding the foundations of business. This diploma course’s units are designed to ensure that learners gain the core attributes needed by employe …
    £499
  • NCFE Level 3 Diploma in Skills for Business

    Britannia School of Leadership and Management LTD
    Get UCAS Points- Flexible Study- All Inclusive Price- Great Study Materials
    • Online
    • 600 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The NCFE Level 3 Diploma in Skills for Business provides students with a structured and challenging learning programme that supports their development and progression in line with their future career plans. Learners gain UCAS points through completion of this course This diploma …
    £499
  • ITQ Certification Package

    e-courses4you
    Includes Exams | BCS Approved | Student Discount
    • Online
    • 32 hours · Self-paced
    • Tutor support
    Great service
    The ECDL (European Computer Driving License) certification is a highly recognised qualification, it offers you a key recognition of your literacy in computer skills and is designed for novices or casual computer users and will get you to a high computer literacy standard. The E …
    £395
  • Official Level 2 ICDL Certificate in IT User Skills bundle

    e-courses4you
    Full 7 Course bundle, Official BCS Partner, Extra Excel MOS course | in house Testing Centre
    • 35 students
    • Online
    • 48 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Our ICDL Online Course has been updated and is brand new for 2020 and features the latest version of Windows and Microsoft Office so that you are learning the most up to date features and get the most relevant information. By gaining an ICDL certification you or staff in your …
    £299
  • Adobe Photoshop Graphic Design Software Course

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support, practical labs, exam and certification.
    • 29 enquiries
    • Classroom - Central London
    • 30 hours · Part-time or full-time
    • 30 CPD points
    • Tutor support
    If you’re working towards a career as a web designer, then our Photoshop CC course will give you a great foundation and allow you to fully utilise the features of this highly versatile Adobe image and photo editing software.
    £399
  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Central London
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context.
    £479
  • Audio Transcription - Practical Training Courses

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support, exam and certification included.
    • 13 enquiries
    • Classroom - Central London
    • 15 hours · Part-time or full-time
    • 15 CPD points
    • Tutor support
    Audio Transcription is a valuable skill to gain, with applications in many industry sectors. This course will help you learn how to operate audio transcribing equipment and become proficient in document transcription.
    £359
  • Communication Skills for IT Specialists

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and final exam included.
    • Classroom - Central London
    • 12 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.
    £359
  • Finance for Non-Finance Managers

    Pitman Training Essex and Suffolk
    Online course with practical exercises, tutor support and final exam included.
    • Classroom - Central London
    • 10 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    For a business, nothing is more important than its finances. This course is designed to provide business owners and managers with a good understanding of business accounts – essential for managing your businesses performance, cash flow, budgets and financial health.
    £359
  • LinkedIn for Jobseekers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • Classroom - Central London
    • 8 hours · Part-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    If you’re looking to maximise your reach and network whilst searching for a new role, this course will give you valuable advice and guidance on making sure you’re using LinkedIn to its fullest. Online course with tutor support and personalised review of your profile to support …
    £299
  • Minute Taking Skills

    Pitman Training Essex and Suffolk
    Flexible online or classroom based course with study materials, tutor support and final exams included.
    • 12 enquiries
    • Classroom - Central London
    • 8 hours · Part-time or full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Minute Taking Skills enable those taking notes to provide effective support for their colleagues and stakeholders. This course will teach you all the skills and techniques required to take the stress out of minute taking. These courses have been created to bring your minute tak …
    £359
  • Project Management Fundamentals

    Pitman Training Essex and Suffolk
    Classroom based workshop with study materials and reference tools included.
    • Classroom - Central London
    • 6 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    This course will provide you with the knowledge and skills to manage the life cycle of a project in terms of defining what it is, planning each aspect, implementation, completion, and evaluation. If you're required to coordinate or manage projects, this course will arm you with t …
    £399
  • Introduction to Management

    Pitman Training Essex and Suffolk
    One-day workshop with study materials, tutor support and refreshments included.
    • 12 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Management is a one-day activity designed to support supervisors or managers who are newly appointed or who have had no formal training, to establish themselves, enhance credibility in their role and get results from their team.
    £359
  • Managing Hybrid Teams

    Pitman Training Essex and Suffolk
    Classroom based course with practical assignments and tutor support included.
    • Classroom - Central London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Learn how to develop effective working practices that maximise effective communication and interaction between colleagues working in different locations. Managing Hybrid Working develops your management skills in six key areas: Fairness and Inclusivity Collaboration and C …
    £359
  • Projects and Budgeting

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom - Central London
    • 6 hours · Part-time or full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    This course covers basic budgeting for non-financial professionals and is ideal for those involved in project management who wish to learn budgeting in relation to project schedules. If managing projects is part of your work, this one-day seminar will equip you with the budgeting …
    £359
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Good Time Management can transform your personal and professional life. Once you get on top of your schedule you’ll not only achieve more, you’ll improve the quality of what you do, too. Using time effectively will also improve your reputation. People will see you as a ‘doer’, so …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £495
    • 26 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495
  • Microsoft Access Introduction (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the common objects of an Access database Design and build the structure of a database Input and maintain data Design user-friendly data entry forms Search the database using queries Generate reports …
    £450
  • Microsoft Project Introduction - Online classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • 43 enquiries
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project p …
    £275
  • Microsoft Project Advanced - Classroom

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    Great service
    Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support ser …
    £275

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