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  • Administrative Support – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Administrative Support – Online CPD Accredited Training Course Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This online Administrative Support course will g …
    £19.99
    • 68 students
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • 20 CPD points
    Great service
    Learn to automate your most repetitive tasks at the push of a button with Microsoft Excel Macros and VBA. In this online course, you will learn to create powerful Excel Macros using VBA (Visual Basic for Applications) to really make Excel work for you. With no prior programming …
    Save 80%
    £39 £199
  • Executive and Personal Assistants – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 52 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Executive and Personal Assistants – Online CPD Accredited Training Course Being an executive or personal assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important docu …
    £19.99
  • Virtual Team Building and Management – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Virtual Team Building and Management – Online CPD Accredited Training Course It is estimated that there are over one billion virtual workers around the world, and the number is expected to continue climbing well into the future. With a global workforce, you are provided with …
    £19.99
  • Body Language Basic Skills – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Body Language Basic Skills – Online CPD Accredited Training Course Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through body language basics you will be given a set of tools to use to your advantage. The …
    £19.99
  • Handling a Challenging Customer – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 208 students
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Handling a Challenging Customer - Online Training Course - Dealing with Difficult Customers - Handling Difficult People Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many custome …
    £19.99
  • Managing Workplace Anxiety – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Managing Workplace Anxiety - Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Managing Workplace Anxiety training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK …
    £19.99
  • Coaching and Mentoring – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 10 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Coaching and Mentoring - Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Coaching and Mentoring training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). You …
    £19.99
  • Employee Motivation – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Employee Motivation - Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Employee Motivation training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). When you …
    £19.99
  • IT Technician Courses Including Job Opportunity

    ITonlinelearning
    Make a start to your IT career.
    • 1,491 enquiries
    • Online
    • 12 months · Self-paced
    • Professional certification
    • Tutor support
    • Job guarantee programme
    Great service
    The courses contained in the IT Technician Course Bundle are designed specifically for those who are just starting out in the field of IT. Upon completing your studies, you will have the opportunity to be placed in an IT Technician role with our recruitment partner. Upon passing …
    Enquire for pricing
  • Business Etiquette – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Business Etiquette - Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Business Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). This online …
    £19.99
  • High Performance Teams (Non-remote Workers) – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    High Performance Teams (Non-remote Workers) – Online CPD Accredited Training Course - Ways To Build A High-Performance Team High performance teams (non-remote workers) are organisations, teams or groups working inside an office environment that are focused on achieving the sa …
    £19.99
  • Personal Productivity – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Personal Productivity - Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Personal Productivity training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Most …
    £19.99
  • Call Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Call Centre Training - Online Training Course - Certificate in Call Centre Customer Service - Short Course Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Centre Training will help provide those skills. This online course will help partic …
    £19.99
  • Contact Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Contact Centre - Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Contact Centre training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customers want a we …
    £19.99
  • Telephone Etiquette – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    Telephone Etiquette - Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Telephone Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone eti …
    £19.99
  • Accredited Health and safety Courses

    ECHO3 EDUCATION LIMITED
    Choice of 5 accredited health and safety courses for employees | Bundle
    • Online
    • 1 year · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Great service
    This accredited health and safety course bundle allows you to pick any 5 courses from our accredited health and safety range. Each course is CPD accredited on comes with a valid certificate. Following purchase you will be asked the specific courses you wish to complete and we …
    £25
  • Fashion Design Diploma

    Brentwood Open learning College
    Diploma QLS Level 4 | *FREE PDF Certificate* Tutor Support & Exam | 70 CPD Credits | Free Interior Design Course
    • 24 students
    • Online
    • 400 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    Fashion Design Professional Diploma Level 4 Diploma in Fashion Design Professional QLS Level 4. Additional CPD Accredited Certificate with 70 CPD points available with no extra study. Fashion Design Diploma. Endorsed Fashion Design Certificate of Achievement. Build the ski …
    £12
  • Fashion-Design Diploma Level 4

    Oxford Home Study College
    Diploma QLS Level 4 | *FREE PDF Certificate* Tutor Support & Exam | 70 CPD Credits | Free Manicure and Pedicure Course
    • 69 students
    • Online
    • 400 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    Fashion Design Diploma Level 4 Certificate of achievement in Fashion Design QLS Level 4. Additional CPD Accredited Certificate with 70 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certificate of Ach …
    Save 58%
    £12 £29
  • Sales : Sales and Marketing Level 5

    Oxford Home Study College
    Diploma QLS Level 5 *Complete Course* |*FREE PDF Certificate* | 110 CPD Points | *Plus 3 FREE Courses Bundles*
    • 72 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    Sales & Makerting Advanced Diploma in Sales and Marketing QLS Level 5. Additional CPD Accredited Sales and Marketing Certificate with 110 CPD points available with no extra study. This Sales and Marketing course comes with easy to understand e-learning study materials. …
    Save 69%
    £12 £39
  • Beauty Therapy - Course

    Oxford Home Study College
    Diploma QLS Level 4 *Complete Course* | *FREE PDF Certificate* | 80 CPD Credits | *Free Fashion Course*
    • 172 students
    • Online
    • 400 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    Beauty Therapy Diploma Level 4 Diploma in Beauty Therapy QLS Level 4. Additional CPD Accredited Certificate with 80 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Beauty Therapy Certificate of Achie …
    Save 63%
    £12 £33
  • Social Media : Social Media Marketing level 7

    Oxford Home Study College
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 150 CPD Points | Cyber Security & Internet marketing Course
    • 1,416 students
    • Online
    • 620 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    Social Media ** 4 Courses Bundle** **FREE Cyber Security Coruse****FREE Internet Marketing Course **FREE Social media Course Diploma in Social Media Marketing QLS Level 7 . Additional CPD Accredited Social Media Marketing Certificate with 150 CPD points available withou …
    £12
  • Admin, Secretarial & PA

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* | 120 CPD Points | +2 FREE Courses [3600 + Enrolled Students]
    • 387 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Highly rated
    Admin, Secretarial & PA ** 4 Courses Bundle** [FREE MS Office Course] [FREE COVID-19 Course] [FREE Management Course] Diploma in Admin, Secretarial & PA QLS Level 5. Additional CPD Accredited Admin, Secretarial & PA Certificate with 130 CPD points available wi …
    £12
  • Administration : Administration

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Points|*Free Strategic Planning Course*
    • 233 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Administration : Administration Diploma in Administration QLS Level 5. Additional CPD Accredited Administration Certificate with 120 CPD points available with no extra study. This Administration course comes with easy to understand e-learning study materials. Study Offi …
    £12
  • Party Planner Course

    Eventtrix
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 357 students
    • Online
    • 50 hours · Self-paced
    • 50 CPD points
    Great service
    Do you love planning parties? For many people, planning a party is a huge stress, and so they are often happy to hire someone to help shoulder the burden and take away that stress. Party planning is an ever-growing industry, and the market is begging for more individuals who: Lov …
    Save 89%
    £12 £119
    • Classroom - City of London
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    A Master of Laws (LLM) is a postgraduate degree designed to enhance your academic legal knowledge, particularly focusing on specific areas of interest. Specially designed for law and non-law graduates who want to gain a Master’s qualification in law, this course focuses specifi …
    Enquire for pricing
  • Microsoft Excel Introduction (trainer led live online classes)

    MS Office Training Ltd
    Small groups - 1 to 4 max attendees for virtual classroom, max 8 attendees for closed company training
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Great course and excellent trainer. Thanks Tracy Preston - Western Power Distribution Very helpful course. Would definitely take another o …
    £225
  • Microsoft Excel Advanced -Classroom

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and export d …
    £650
  • Microsoft Excel Macros & VBA - classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Record and edit a Macro Assign macros to keyboard shortcuts, Quick Access Toolbar, Buttons and Shape objects. Use the Visual Basic Editor; change the properties of an object; add a module to a project; write the cod …
    £550
  • Microsoft Word Introduction (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify and work with basic Word 2013 tools and features Edit text in a Word document Modify the appearance of text in a Word document Organise data in tables and lists Insert special characters and graphic …
    £225
  • Microsoft Word Intermediate (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to au …
    £225
  • Microsoft Word Advanced (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Collaborate on documents Add reference marks and notes Make long documents easier to use Secure a document Work with forms '1 year email support service Take a closer look at the consistent excellent fe …
    £225
  • Microsoft Powerpoint Advanced

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Modify the PowerPoint environment Using Master View in order to customise a design template Add and customize SmartArt graphics Add animations and change its effect options Add action buttons to control the flow of …
    £225
  • Microsoft Access Introduction (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the common objects of an Access database Design and build the structure of a database Input and maintain data Design user-friendly data entry forms Search the database using queries Generate reports …
    £450
  • Microsoft Access Advanced (now with live online classes)

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Do advance Table design Do advance Query design and Action Querys Do advance Form design with the use of macros and buttons Export and import data to and from different sources. 1 year email support servic …
    £550
  • Microsoft Project Introduction/Intermediate - Online classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • 44 enquiries
    • Classroom - City of London
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project p …
    £550
  • Microsoft Project Advanced - Classroom

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    Great service
    Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support ser …
    £275
  • Microsoft Powerpoint Introduction - Intermediate

    MS Office Training Ltd
    Small groups max 4 attendees, Trainer led Live online classes and 1 year email support
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prepare the …
    £225
  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - City of London
    • Part-time
    • Certificate(s) included
    • Tutor support
    This 1 day ‘Winning Ways to Set Appointments on the Telephone’ course is aimed to help participants who are responsible for setting appointments for others, or for themselves where they wish to make the appointment prior to a face-to-face meeting. They will develop and use a prov …
    £390
  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 120 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you ready to enhance your skills and learn how to successfully manage a team? Managing others can be one of toughest challenges we face at work. The 1 Day Management and Leadership course gives an excellent induction into the field of Management, as it covers the complete …
    £390
  • Practical Projects™ - an introduction to project management

    Indigo Business Services
    Learn how to maximise your time and do more with less by understanding the fundamentals of project management.
    • Classroom - City of London
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Understand the fundamentals of project management and gain a practical, widely applicable framework*. In easy common-sense steps this workshop: Introduces project management, cutting through the terminology, providing an insight into common pitfalls. Provides a taster of practica …
    from £552.90
  • Advanced Certified ScrumMaster - Scrum Alliance

    Beliminal LLP
    Scrum Alliance Certified, live tuition, includes course materials, certification, 2 years membership of Scrum Alliance
    • Classroom - City of London
    • 16 hours · Full-time
    • Professional certification
    • 17 CPD points
    • Tutor support
    This highly interactive course will deepen your existing skills while enriching your understanding of Scrum and Agile, equipping you to work more effectively with development teams, product owners and your wider organisation.
    £1,554
  • Scrum Alliance Advanced Certified Scrum Product Owner®

    Beliminal LLP
    Scrum Alliance Certified, live tuition, includes course materials, certification, 2 years membership of Scrum Alliance
    • Classroom - City of London
    • 18 hours · Full-time
    • Professional certification
    • 17 CPD points
    • Tutor support
    If you’re already a Product Owner but you’re hungry to broaden your understanding and sharpen your skills, this is the course for you. This course is about growing as a Product Owner. It takes you deeper into the techniques of product ownership and successful product delivery, wi …
    £1,554
  • Advanced Technical Authoring

    Armada
    Teaching existing technical authors advanced techniques for producing professional-standard work
    • Classroom - City of London
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Teaches advanced techniques for producing professional-standard technical and user documentation that is clear, concise and successfully meets the needs of users. Sessions cover: Copy editing and proof reading. Business and design standards for technical documentation. Checking d …
    £714
  • Presentation Skills Training Course face to face

    Aspire Leadership Limited
    A One Day Presentation Skills Training Course, CPD accredited , certificate available on completion,
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    A one day presentations skills programme run live online from 9:30am to 5:00pm
    £732
  • Train the Trainer/facilitator face to face

    Aspire Leadership Limited
    A One Day Train the Trainer & Facilitator Training Course, CPD accredited
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    A One Day Train the Trainer & Facilitator Training Course delivered live online with a maximum group size of eight to give you the very best learning experience.
    £690
  • Line Management Training Face to Face

    Aspire Leadership Limited
    A two day Line management training programme delivered face to face - CPD accredited
    • Classroom - Central London
    • 15 hours · Part-time or full-time
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    A practical two day line management programme delivered face to face for new line managers as well as more experienced people managers.
    £1,194
  • Women In Management Training Face to Face

    Aspire Leadership Limited
    A One Day face to face Training Course for Women Drivers - CPD accredited
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    A one day course delivered live online for women in management roles or wanting to step into management roles.
    £690
  • Influencing & Communication Skills Face to face

    Aspire Leadership Limited
    A One Day Influencing & Communication Skills Training Course - CPD accredited - delivered face to face.
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    On this one day course we explore how to flex your individual communication style to influence and motivate people in different arenas and with different personality types. Communication can and often does go wrong, in so many ways. Fortunately, a little understanding of the comm …
    £690
  • Personal Impact and Assertiveness Skills face to face

    Aspire Leadership Limited
    One day Personal Impact and Assertiveness Training Course delivered by expert facilitators - CPD accredited
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    This is a CPD accredited one day course delivered live online by our expert facilitators. Understanding how you come across to others is at the heart of good communication skills. Being able to choose your response to any given situation rather than adopting a knee jerk reaction …
    £690

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