Advanced Customer Service for the Public Sector
Practical Training for Professionals
- Classroom - Bristol
- Part-time
- 55 CPD points
...13.45-14.45: Inspiring our colleagues and employer. How can we get everyone involved? Case studies. Can we do what they do? 14.45-15.45: Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference
…