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  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 6,035 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for …
    Free
  • Level 2 Certificate in the Principles of Dementia Care

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Dementia Care
    • 5,649 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Dementia is one of the main causes of disability in later life, and cases are rising – by 2051, it’s expected that two million people in the UK will have dementia. If you work with people with dementia, it’s important that you understand the condition and know how to provide the …
    Free
  • Level 2 Certificate in Equality and Diversity

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Support a more inclusive workplace
    • 2,958 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to tackle discrimination and ensure equality for their employees. If you want to learn about equality and diversity in different …
    Free
  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,834 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    For many businesses, being able to offer clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on yo …
    Free
  • Level 2 Certificate in LGBTQIA+ Inclusion in the workplace (RQF)

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a LGBT ally
    • 1,621 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Inclusivity in the workplace is important for any industry, and LGBTQIA+ inclusion is a priority for many organisations. Social attitudes and legal rights have changed dramatically in recent years, and it’s important that employees are protected from discrimination in the workpla …
    Free
  • Level 2 Certificate in Awareness of Mental Health Problems

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Support Mental Health
    • 6,581 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Around 450 million people worldwide suffer from a mental health problem. You can help tackle this challenge by increasing your knowledge with our level 2 certificate in Awareness of Mental Health Problems. This fully online course will help you gain new knowledge and skills for y …
    Free
  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 3,270 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sur …
    Free
  • Level 2 Certificate in Safe Handling of Medication in Health & Social Care

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Safe Handling of Medication
    • 19,479 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Modern medicines are powerful substances which have beneficial effects for millions of people worldwide. However, inappropriate use or handling of these substances can have severe, or even fatal, consequences. Up-to-date knowledge of the safe handling of medicines is essential fo …
    Free
  • Level 2 Certificate in Understanding Specific Learning Difficulties

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 5,030 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Around 15% of people have a learning difficulty, which means they can find it harder to learn certain skills. If you're looking to improve your understanding and awareness of learning difficulties, this is the course for you. You will learn about a range of specific learning diff …
    Free

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