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  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354
  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This 1 day ‘Successful Selling Over the Phone’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Successful Selling Over The Phone course will help you to understand the importance of esta …
    £390
  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354
  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 113 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you ready to enhance your skills and learn how to successfully manage a team? Managing others can be one of toughest challenges we face at work. The 1 Day Management and Leadership course gives an excellent induction into the field of Management, as it covers the complete …
    £390
  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Managing other peoples performance and their appraisals can be a very difficult task and requires the correct knowledge on how to monitor, motivate and improve your team. The 2-day Managing Performance Training Course is highly participative and considers many of the differen …
    £780
  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to give delegates the ability to deliver a “first class” …
    £390
  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you struggling to consistently hit your sales targets? Are you looking to build more productive relationships with your customers? Would you like to increase your conversion rate? Would you like to learn how to "close" the deal more effectively? This highly intensive one-day …
    £390
  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £780
  • Effective Time Management

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course | CPD Accredited |Certificate | Study materials | Tutor Support | Lunch included.
    • 51 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Do you feel that work and life are managing you rather than the other way around? Do you often procrastinate and put off tasks that really need to be actioned? Do you often feel stressed and overwhelmed by the amount of outstanding tasks? Do you feel the need to make excuses for …
    £390
  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 138 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Would you like a more motivated team that achieves higher levels of performance and productivity? Would you like to build the morale of your team and inspire them to be the best they can be? Are you looking to improve your knowledge on how to delegate effectively, hold difficult …
    £780
  • Advanced Facilitation Skills (1 Day)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Advanced Facilitation Skills (1 Day) - Overview The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness the intelligence, creativity and energy of the people whose commitment is required if key bu …
    £540
  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468
  • Advanced Presentation Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Advanced Presentation Skills - Overview The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves as a reminder of the fundamentals of successful presentations: good preparation, stro …
    £540
  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring pre …
    £468
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Appraising Performance Effectively - Overview This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business bene …
    £576
  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Assertiveness & Building Personal Confidence - Overview Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving asserti …
    £576
  • Coaching Skills for Sales Managers

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Coaching Skills for Sales Managers - Overview This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This Coaching Skills for Sales Managers …
    £576
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Advanced Facilitation Skills - (2 Days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Leeds
    • Part-time
    • 11 CPD points
    Advanced Facilitation Skills - (2 Days) - Overview 2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The …
    £1,080
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Leeds
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Business Friendly Finance - Half Day (am)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Business Friendly Finance - Half Day (am) - Overview This course is aimed at non financial managers and others in positions where an understanding of finance will help them be more effective in their main role. It is designed to demystify financial jargon and introduce the ke …
    £228
  • Business Skills for Administrators

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Business Skills for Administrators - Overview The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environm …
    £576
  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576
  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220

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