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  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468
  • Advanced Facilitation Skills (1 Day)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Advanced Facilitation Skills (1 Day) - Overview The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness the intelligence, creativity and energy of the people whose commitment is required if key bu …
    £540
  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540
  • Advanced Presentation Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Advanced Presentation Skills - Overview The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves as a reminder of the fundamentals of successful presentations: good preparation, stro …
    £540
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Body Language - The Hidden Secret of Communicating Successfully - Overview Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other peop …
    £576
  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516
  • Closing The Sale & Dealing With Objections

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course …
    £516
  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516
  • Creative Problem Solving

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Creative Problem Solving - Overview This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are u …
    £576
  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Speed Reading & Information Management

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just about readin …
    £576
  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course is availa …
    £576
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This practical, highly interactive cultural teambuilding workshop identifies the keys to understanding different cultural perspectives, and will help the participants be more effective when working with their joint venture partners. By the end of the course participants will un …
    £576
  • Successful Interviewing

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Successful recruitment, and, consequently, higher retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on interviewers, helping to develop and improve their interview techniques. Attention to detail in the int …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
  • Successful Sales Presentations

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, delegates will practise their qualification techniques and then through planning, construct and deliver a presentation that will address the buyer's needs. This S …
    £516
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    There is often much confusion around the subject of SMART objective setting. This course aims to give managers a clear understanding of the purpose of SMART Objective Setting. It also gives managers a better understanding of the characteristics of good quality SMART Objectives …
    £576
  • Introduction to Management and Supervisory Skills

    Practical Training for Professionals
    • 36 enquiries
    • Classroom - Cheadle, Cheshire
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Management and Supervisory Skills - Overview This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a …
    £576
  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Management Skills - How to Survive and Thrive - Overview This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In difficult times many people lose sight of their core objectives and potentially talk …
    £576
  • Managing Appraisals Masterclass

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Appraisals - Overview When performance is measured and reported the rate of performance improvement accelerates. This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate …
    £576
  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Networking For Success

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576

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