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    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £336
  • Dealing with Difficult People- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £336
  • Developing Major Accounts- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify key influencers in the organisation, assess the political strengths and weaknesses of their contacts and allocate sales time accordingly. De …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA skills. This course will look at your key areas and give you a thorough understanding of what is expected, and how to manage those expectation …
    £336
  • Effective Management of Your Team- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with se …
    £336
  • Enhancing the Visitors Experience- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £336
  • Strategic Planning- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just about readin …
    £336
  • Senior Management Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Professional people in many disciplines find themselves having to sell. The technical specialist to the client, the finance expert to venture capitalists. The business owner having to win new business etc. This course has been designed for people with no previous training or ex …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do somethin …
    £336
  • Sales Negotiation Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at how to plan & prepare for sales negotiations and the structure and key techniques for successful negotiations.
    £336
  • Essential Advertising- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Self-paced
    • 6 CPD points
    • Tutor support
    Whether you employ an advertising agency or do it yourself, this workshop will enable you to focus on the critical factors which determine advertising success. As competitive pressure increases the demands on marketing budgets it is essential that any advertising you run ‘hits …
    £336
  • Essential Marketing Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This course suits everyone who wants to improve their marketing s …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The aim of this 1 day workshop style course is to equip marketing and sales people with the financial knowledge they need to fulfil their role and appreciate how their negotiations affect the financial performance of their company. The programme is brisk and interactive and i …
    £336
  • Finance For Non-Finance Managers- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many business decisions are made which are based on, or have a major impact on, the finances. The aim of this one-day course is to provide managers with awareness and basic understanding of the way finance affects their business objectives. The content is delivered in an easy …
    £336
  • First Line Manager Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another organisation. In both cases there will be many new skills to learn and this course will enable you to become more focussed on the objectives …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the trainer which will be followed by each delegate making genuine sales calls in a quiet environment. Dele …
    £336
  • Sage Computerised Payroll

    Pitman Training Glasgow & Edinburgh
    • 131 enquiries
    • Classroom
    • 30 hours · Part-time
    • 30 CPD points
    • Tutor support
    Sage 50 Payroll has been created to bring your payroll skills up to date, making use of the latest technologies. Sage is the most commonly used accounting system, integrated into many businesses globally. It’s crucial to be able to work with this system in today’s technology dr …
    Enquire for pricing
  • Teeline Fast Shorthand

    Pitman Training Glasgow & Edinburgh
    • 27 enquiries
    • Classroom
    • 80 hours · Part-time
    • 45 CPD points
    • Tutor support
    To be able to use Teeline Fast, you need to choose carefully among the Teeline shorthand courses – and you’ve found the very best. Beginning with the basics – the alphabet – we will lead you gently into shorthand Teeline style step-by-step, moving on to give you full confidence …
    Enquire for pricing
  • Microsoft Project 2019

    Pitman Training Glasgow & Edinburgh
    • Classroom
    • 30 hours · Part-time or full-time
    • 30 CPD points
    • Tutor support
    If you’re managing projects, having the right tools is essential, but having the know-how to fully utilise the tools is invaluable. With our Microsoft Project course, we’ll help you learn the key features, tips, and tricks of this robust project management application, which ca …
    £360
  • Meetings and Minutes Seminar

    Pitman Training Glasgow & Edinburgh
    • 118 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Objectives: • To understand what meetings are and why we have them • To understand the importance of an agenda • To identify the key elements in an agenda • To introduce different styles of note taking • To understand what minutes are and why they are needed • To learn how to p …
    Enquire for pricing
  • Sage 50 Computerised Accounts

    Pitman Training Glasgow & Edinburgh
    • 302 enquiries
    • Classroom
    • 24 hours · Part-time or full-time
    • 30 CPD points
    • Tutor support
    Objectives: To teach Sage 50 Accounts to Level 2. Benefits: * Know how to use the Sage 50 Accounts program * The flexibility and value of a course designed to enable you to work at your own pace * A personalised workbook to use as a reference guide on completion of the course …
    Enquire for pricing
  • Financial Management and Budgeting - Accredited CPD Course

    HB Publications and Training International
    Free CPD certificate| CPD Points| Tutor led virtual course| Your questions answered
    • 22 enquiries
    • Online
    • 3 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Financial Management and Budgeting - For the Public and Non Profit Sector, a chieve budget objectives and deliver value for money services with this great course. Financial Management and Budgeting is Ideal for staff working within the public and non profit sectors, such as gover …
    £300
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £395
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £395
    • 19 enquiries
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
    £395
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £395
    • 42 enquiries
    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Good Time Management can transform your personal and professional life. Once you get on top of your schedule you’ll not only achieve more, you’ll improve the quality of what you do, too. Using time effectively will also improve your reputation. People will see you as a ‘doer’, so …
    £395
  • Digital Marketing 2-Day Fast Track Course (Online)

    Business Consort – Digital & Social Media Academy
    Certified course with study materials, tutor support
    • 166 enquiries
    • Online
    • 2 days · Part-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    The Fast Track Academy is a 2-Day Workshop hosted LIVE Online Aimed at helping marketers, business owners, professionals and entrepreneurs to master the world of online marketing and social media. Covers all aspects of marketing required in today’s business world; MAINTENANCE MA …
    Enquire for pricing
  • Business Management, Business Law & Business Analysis Diploma

    Janets
    6 Courses Bundle on Business | FREE PDF Certificates | FREE QLS Endorsed Certificates | Lifetime Access | Tutor Support
    • 205 students
    • Online
    • 1000 hours · Self-paced
    • Certificate(s) included
    • 420 CPD points
    • Tutor support
    Great service
    Are you looking forward to the Business Management, Business Law & Business Analysis training, the most demanding skills, for the current year and beyond? If so, you are in the ideal location. Let's investigate! Business Management, Business Law & Business Analysis is an …
    £299
    • 35 enquiries
    • Online
    • 170 hours · Self-paced
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high-quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants. You will gain hands-on practical training on various software such as Sage, QuickBooks, Excel, Xero, and Payroll with Work Experience Refe …
    £398
  • AAT Level 3 Diploma in Accounting with Practical Training

    KBM training
    Sage/QuickBooks/ Xero/ Payroll
    • 70 enquiries
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • 20 CPD points
    • Tutor support
    Great service
    Accounting | The AAT Level 3 Diploma in Accounting enables candidates to work competently in the accountancy sector and the opportunity to progress their studies in the AAT Level 4 Diploma in Accounting. KBM Training and Recruitment with the collaboration of KBM Chartered Cert …
    from £255
  • Bitcoin & Cryptocurrency Diploma

    Bradstone Allington
    Accredited online course with study materials, tutor support and final exam included
    • 11 students
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Whether you are considering learning about Bitcoin and Cryptocurrency as a hobby or you want to jump-start your career buying and selling, our Bitcoin and Cryptocurrency course offer’s you with the insight, skills and knowledge required to thrive in this career field. Certi …
    £299
  • General Data Protection Regulation

    Online Courses Learning
    INSTANT ACCESS
    • Online
    • 3 hours · Self-paced
    • 1 CPD point
    • Tutor support
    GDPR The European Commission introduced the General Data Protection Regulation (GDPR) which was implemented on 25th May 2018. GDPR
    £300
  • First aid cpd accredited online course

    Online Courses Learning
    Lifetime Access | Online certified training |Online certificate and exam included
    • Online
    • 3 hours · Self-paced
    • 3 CPD points
    • Tutor support
    Courses Distance Learning is a provider of career essential courses. Simple understandable media content, concept oriented learning which helps develop career opportunities in the corporate World. The learning experience has been designed from the ground up keeping your success …
    £300
  • Lean Six Sigma Yellow Belt Online Training

    Catalyst Consulting
    Online course with optional BQF certification. Includes online study materials, tutor support and exam.
    • 10 enquiries
    • Online
    • 40 hours · Self-paced
    • Professional certification
    • 40 CPD points
    • Tutor support
    The Lean Six Sigma Yellow belt programme provides an introduction to the Lean Six Sigma approach and tools, equipping delegates to be members of improvement teams, lead small improvement projects themselves and become an integral component of the organisation’s Continuous Impro …
    from £240
  • Risk assessment Certification

    Online Courses Learning
    Self-paced learning; 1 year access; completion certificate
    • Online
    • 3 hours · Self-paced
    • 1 CPD point
    • Tutor support
    Courses Distance Learning is a provider of career essential courses. Simple understandable media content, concept oriented learning which helps develop career opportunities in the corporate World. The learning experience has been designed from the ground up keeping your success …
    £300
  • Complete Office Management & Administration Training

    One Education
    3-Month Career Guided Programme | 9 Courses + 23 Certificates(QLS-Endorsed & CPD-Accredited) | FREE Goodies Worth £1025+
    • Online
    • 101 days · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Tired of entry-level roles? This comprehensive Administration Bundle equips you with the skills and certifications to fast-track your dream job. Designed by industry experts, this 3-month program provides a solid foundation in administration practices, setting you apart from the …
    £500
  • Payroll Training - Theory combined with Sage Payroll (Virtual)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 132 enquiries
    • Online
    • 4 days · Full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our Payroll Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, …
    Save 16%
    £499 £599
  • Payroll Theory Training for HR

    Acudemy
    0% Interest Free payments available
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    This course is designed to provide Human Resources professionals with a solid grounding in payroll theory and practice. By exploring the core principles, legal frameworks, and operational processes, students will gain the essential knowledge used within the payroll department.
    Save 16%
    £500 £600
  • CPD Project Management Skills Executive Assistants

    Global PA Association
    Virtual Programme 1:1 Tutor Support Handouts & Activities
    • 22 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    “The role of Executive Assistants, Executive PAs & Personal Assistants continues to evolve within the workplace and now requires a diverse range of skills. From developing managerial strengths, showing Executive PA leadership and representation of your Executive at meetings a …
    £325
  • CPD The Role of the Executive Assistant PA

    Global PA Association
    Virtual Course with study materials, tutor support
    • 81 enquiries
    • Online
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    As a PA or Executive PA do you aspire to become an Executive Assistant? This online programme will show you the skills required to move from a PA or Executive PA to an Executive Assistant The role of PAs and Executive PAs can be very different to that of an Executive Assistant As …
    £325

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.