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    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £336
  • The Art of Retail Selling- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited.
    £336
  • Team Building- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success.
    £336
    • Online
    • Full-time
    • 6 CPD points
    • Tutor support
    This Sustaining Effective Financial Control course is a one-day workshop style course which will demonstrate how, by accessing the correct financial information, you can sustain the financial health of your company and improve profitability and cash flow. The course is designed …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    There is often much confusion around the subject of SMART objective setting. This course aims to give managers a clear understanding of the purpose of SMART Objective Setting. It also gives managers a better understanding of the characteristics of good quality SMART Objectives …
    £336
  • Successful Sales Presentations- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, delegates will practise their qualification techniques and then through planning, construct and deliver a presentation that will address the buyer's needs.
    £336
  • Successful Presentations- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £336
  • Successful Interviewing- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Successful recruitment, and, consequently, higher retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on interviewers, helping to develop and improve their interview techniques. Attention to detail in the i …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical, highly interactive cultural teambuilding workshop identifies the keys to understanding different cultural perspectives, and will help the participants be more effective when working with their joint venture partners. By the end of the course participants will un …
    £336
  • Stress Management- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course concentrates on incoming calls which potentially could lead to new business. Delegates attending this course are taught to ask the right questions at the right time to ensure that the maximum result is achieved from each and every call. As with all courses of this t …
    £336
    • Online
    • 1 day · Part-time or full-time
    • 6 CPD points
    • Tutor support
    This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course …
    £336
  • Coaching and Mentoring- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Part-time or full-time
    • 6 CPD points
    • Tutor support
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £336
    • Online
    • 1 day · Part-time or full-time
    • 6 CPD points
    • Tutor support
    This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.
    £336
  • Coaching Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.
    £336
  • Communication Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates are briefed in the best methods and the trainer will lead the way with the first few calls and then as quickly as possible hand over to delega …
    £336
  • Consultative Selling- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships.
    £336
  • Creative Problem Solving- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are used to ensure that the skills learned …
    £336
  • Credit Control- Virtual Training

    Practical Training for Professionals
    • 22 enquiries
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £336
  • Customer Care- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £336
  • Projects and Budgeting

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom
    • 6 hours · Part-time or full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    This course covers basic budgeting for non-financial professionals and is ideal for those involved in project management who wish to learn budgeting in relation to project schedules. If managing projects is part of your work, this one-day seminar will equip you with the budgeting …
    £359
  • Excel VBA Introduction (1 Day) leading to CPD Certificate - London

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £297.60
  • Sage Payroll Training (Classroom)

    Acudemy
    Sage Accredited | Includes Free Sage Payroll Licence | 0% Interest Free Plan
    • 16 enquiries
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    Our Sage Payroll Training programme is meticulously designed to empower individuals with the skills needed to navigate this robust payroll package. Whether you’re a payroll novice or seeking to enhance your expertise, this course will demystify Sage Payroll and elevate your payro …
    Save 16%
    £499 £600
  • Payroll Theory Training (London Session)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • Classroom
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 16%
    £499 £600
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420
  • Mentoring Training Classroom CPD Accredited

    Powercall Global Training
    Become a first class mentor with a thorough grasp of the Guiding Principles that underpin effective Mentoring Skills
    • 13 enquiries
    • Classroom
    • 4 hours · Part-time
    • 4 CPD points
    • Tutor support
    With industry-leading training techniques and standards, this mentoring skills course aims to help you become a first-class mentor. We know that acting as a mentor isn’t the easiest role in the world. It can be difficult to verbalise the vast libraries of knowledge you have store …
    £420
  • Project Management Fundamentals

    Pitman Training Essex and Suffolk
    Classroom based workshop with study materials and reference tools included.
    • Classroom
    • 6 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    This course will provide you with the knowledge and skills to manage the life cycle of a project in terms of defining what it is, planning each aspect, implementation, completion, and evaluation. If you're required to coordinate or manage projects, this course will arm you with t …
    £399
  • Introduction to Management

    Pitman Training Essex and Suffolk
    One-day workshop with study materials, tutor support and refreshments included.
    • 12 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Management is a one-day activity designed to support supervisors or managers who are newly appointed or who have had no formal training, to establish themselves, enhance credibility in their role and get results from their team.
    £359
  • Managing Hybrid Teams

    Pitman Training Essex and Suffolk
    Classroom based course with practical assignments and tutor support included.
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Learn how to develop effective working practices that maximise effective communication and interaction between colleagues working in different locations. Managing Hybrid Working develops your management skills in six key areas: Fairness and Inclusivity Collaboration and C …
    £359
  • Present Fearlessly for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375
  • Influence Convincingly for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375
  • Write Expressively for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375
  • Communicate Effectively for CTP's

    CGX Training
    Classroom based CPD accredited Personal development Skills Training for Clinical Trial Professionals
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Clinical Trial Professionals (CTPs) around the globe, require a high level of Personal Development Skills for planning, implementing, managing, monitoring and successfully completing all phases of lengthy worldwide Clinical Trials on time and within budget. These talents i …
    £375
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495
  • CPD The Executive PA Manager

    Global PA Association
    Classroom based course with training materials and tutor support
    • 46 enquiries
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to know how you can develop your Executive PA potential into Management? Research shows that the role of PAs, Executive PAs and Executive Assistants is now 60% managerial plus As technology has advanced PAs are taking on more responsibility on behalf of their Manager …
    £425
  • CPD The Strategic Business Support PA

    Global PA Association
    Classroom based course, tutor support CPD ILM
    • 12 enquiries
    • Classroom
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Strategic Business Support PA Masterclass is Day 1 of the ILM Accredited 7 Key Skills PA Management Programme developed by the Global PA Association, which is a global leader in development of the Executive Assistant & PA Profession. You have the option to attend 1 or 2 d …
    £425
  • CPD The Confident PA Communicator

    Global PA Association
    Classroom based course with tutor support
    • 15 enquiries
    • Classroom
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to start a career as an Executive PA or do you want to become a more comprehensive Executive PA, skilled in effective communication and feeling confident? We can assist you with this. Global PA Training Academy are world leaders in the training and development of PAs, …
    £425
  • CPD The Evolving Executive Assistant PA Masterclass

    Global PA Association
    Classroom based course with tutor support
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Evolving Executive Assistant Masterclass - Staying Visible & Relevant in a Digital Working World The focus of this 1 Day Masterclass is how to stay visible and relevant in the 'New Tech Business World' and showcase your skillset to increase your value and presence at work …
    £425
  • Networking Training Course Face to Face

    Aspire Leadership Limited
    A networking training session delivered live online by one of our expert facilitators - CPD accredited
    • Classroom
    • 3 hours · Part-time or full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Business networking events can be a daunting prospect: Standing on the side-lines looking out at a sea of unknown faces, not knowing where to begin, how to join a group or individual and get beyond the small talk of, “What do you do?”, or the weather. Worse, the one person you wa …
    £312
  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Bristol

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £297.60
  • Microsoft Excel - Spreadsheets

    Pitman Training Glasgow & Edinburgh
    • 258 enquiries
    • Classroom
    • 24 hours · Part-time
    • Professional certification
    • 24 CPD points
    • Tutor support
    Microsoft Excel is the world’s most popular spreadsheet program. This course is designed to prepare you for the City & Guilds Spreadsheet Processing Techniques Intermediate Exam, MCAS test and ECDL Advanced Spreadsheet exam.
    Enquire for pricing
  • Microsoft Powerpoint

    Pitman Training Glasgow & Edinburgh
    • 19 enquiries
    • Classroom
    • 24 hours · Part-time
    • Professional certification
    • 24 CPD points
    • Tutor support
    Having a good, clear and engaging PowerPoint slides can make or break any presentation. With our course you will learn all the skills you need to create presentations that will engage and impress all those that watch them.
    Enquire for pricing
  • Microsoft Outlook 2019

    Pitman Training Glasgow & Edinburgh
    • 11 enquiries
    • Classroom
    • 14 hours · Part-time
    • Professional certification
    • 12 CPD points
    • Tutor support
    Outlook is in almost every workplace around. While the main function of it is very simply to send emails there are a huge number of very powerful tools at your disposal thanks to Outlook. Our course teaches you them all.
    Enquire for pricing
  • Adobe Photoshop Creative Cloud

    Pitman Training Glasgow & Edinburgh
    • 97 enquiries
    • Classroom
    • 18 hours · Part-time
    • 17 CPD points
    • Tutor support
    Adobe Photoshop software is ideal for photographers, graphic designers, and web designers and is considered the world wide industry-standard application in its field.
    Enquire for pricing

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.