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    • Classroom - Manchester
    • Full-time
    • Certificate(s) included
    • Tutor support
    ...Birmingham, we use a hotel close to the city centre. Day 1 Principles of training - we review the approaches to learning and development and how these are implemented in the workplace. Describe behavioural personality using Myers Briggs Type Indicator (MBTI) in a training context …
    £1,380

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  • Coaching and Mentoring

    Practical Training for Professionals
    • 111 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...professional boundaries). 11:45 Personal qualities of an effective Coach. (Delegates assess themselves against desirable qualities for a coach to possess) 12:15 Coaching process and key questioning skills (The three step coaching process is described, followed by a game? to explore questioning …
    £576
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and honestly …
    £576
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...above, this Personal Effectiveness course is for you - either as an individual, or as a team. This Personal Effectiveness course is available throughout the UK. CPD Value 5.5 Hours Course Locations Personal Effectiveness London Personal Effectiveness Manchester Personal Effectiveness …
    £576
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 3 CPD points
    • Tutor support
    ...asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, this course will provide you with a wealth of presentation preparation and delivery tips and techniques to help you tailor your next presentation to the audience and deliver it …
    £220
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...implement corrective measures and achieve a performance level that delivers results. A clear guide how to handle difficult conversations and produce a positive outcome for both parties. The creation of a personal performance improvement plan that provides the manager and the individual with …
    £576
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...each other. 15:30 - 16:00 Becoming a Leader. Plotting the journey from being a manager to becoming a leader, what are the key changes. 16:00 - Summary & Action Plans Agreed A review of the days course and the creation of a personal action plan. 16.30 - Close and depart …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 3 CPD points
    • Tutor support
    ...This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management techniques …
    £220
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK …
    £576
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Satisfaction as a Selling Tool course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Satisfaction as a Selling Tool London Customer Satisfaction as a Selling Tool Manchester Customer Satisfaction as a Selling Tool Nottingham Customer Satisfaction as a Selling …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Full-time
    • 3 CPD points
    • Tutor support
    ...You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional. Course Locations Delivering Excellence Via Email - Half Day (am) London Delivering …
    £228
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email skills are highly professional. Course Locations Delivering Excellence via Email and on the Telephone …
    £516
  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...will be offered the opportunity to answer a short questionnaire to identify your own working style preferences12:30 – 13:30 Lunch 13:30 – 15:00 Feedback Skills – feedback is a vital skill when helping a person reach desired performance levels. Therefore, we will make sure that we …
    £576
  • Personal Development for Professionals

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...quality. For some people success is more money, a bigger house, fame, a top management position, and so forth. In reality, success is the realisation of self-chosen goals. Personal development allows you to utilise all aspects of your personal and professional experience towards those self-chosen …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...sense, voice/language and being your natural self.) 10:30 – 11:00 Personal Presentations (Delegates introduce themselves through a 3 minute presentation.) 11:00 – 11:15 Coffee 11:15 - 12:00 Key Elements of a Successful presentation (Effective openers, the body of the presentation …
    £576
  • Getting Results Masterclass

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. This Getting Results course is available throughout the UK. CPD Value 5.5 Hours CPD = Continuous Professional Development (All PTP courses meet the standards …
    £576
  • Working With Emotional Intelligence

    Practical Training for Professionals
    • 22 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...successful is zeroing in on a capability that seems to be even more vital than IQ or technical skills: emotional intelligence. It's not that IQ and technical skills are irrelevant, they do matter but mainly as "threshold capabilities"; entry level requirements to further positions …
    £576
  • The Art Of Delegation

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • Tutor support
    ...delegate well (and will help you to help your manager when you are being delegated a task or new responsibility - delegation is a two-way process!). Good delegation saves you time, develops your people, grooms a successor, and motivates. Poor delegation will cause you frustration, demotivates …
    £576
  • Delivering Presentations

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 10 enquiries
    • Classroom - Manchester
    • 2 days · Part-time
    • Tutor support
    ...skills to a more professional and advanced level. Your exsiting delivering presentations skills will be refreshed whilst learning more techniques, methods and tools of presenting in a more specific and in-depth way to enable you to deliver a powerful presentation, having a wider and …
    £750
  • Leading High Performing Teams

    ATA (Asset Training Academy) LTD
    • 12 enquiries
    • Classroom - Manchester
    • 2 days · Part-time
    • Tutor support
    ...goals, we offer a two day leadership programme. This programme will give you, the supervisor, team leader or manager the necessary skills, knowledge and confidence to lead your team in a way which maximise individual, team and organisational performance. You will learn a range of leadership …
    £750
  • Leading and Implementing Innovation

    Alliance Manchester Business School
    Inspire true innovation within your organisation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...innovation There will be a networking drinks reception on evening one where you will get to know your course colleagues. There will also be a course dinner on evening three, in an iconic Manchester venue, offering the opportunity for your class to come together with a wider cohort of short-course …
    £4,800
  • Unlocking Strategic Competitive Advantage

    Alliance Manchester Business School
    Demystify new market opportunities. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...you will work through a funnel of learning objectives that result in a fresh mindset for strategic thinking and an essentials-toolkit for market-focused strategic planning. Not only will you be able to contribute valuable insights to strategic, senior-level conversations about the …
    £4,800
  • Leading Major Projects

    Alliance Manchester Business School
    Transition from a Project Manager to a Project Leader. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...technology readiness levels Explore the challenges and opportunities of leading major projects alongside your peers through class discussions Integrate the learnings from the course and identify areas for self-development in a personal and professional capacity. There will be a networking drinks …
    £4,800
  • Personal and Organisational Resilience

    Alliance Manchester Business School
    Learn to lead with greater resilience. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...leaders have high levels of resilience in order to succeed. You will: Gain the leadership capabilities needed to steer through a crisis with confidence Learn the key solutions to avoiding high staff turnover and burnout, both in yourself and your team Draw upon a varied toolkit of …
    £4,800
  • Transforming Customer Experiences

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...the customer journey Acquire skills in leading senior-level strategy conversations Learn tools to measure the quality of your existing customer journey and identify changes needed to provide an improved customer experience Become a member of the AMBS Executive Education Network and benefit …
    £4,800

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