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  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576
  • Coaching and Mentoring

    Practical Training for Professionals
    • 112 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £576
  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220
  • Communication Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576
  • Leadership & Management training course in Leeds

    M Training
    5 star rated | Classroom based course | Lunch & Refreshments | Delegate Manual provided | 3 months Online Support
    • Classroom - Leeds
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    This is a 1 day training course that will show you how to improve your leadership technique and management skills. This course is for managers who have never had any formal training in leadership and want to develop their understanding, tools and techniques to deliver better …
    £414
  • Effective Presentations Skills - Introduction

    Infero Training Ltd
    Classroom based course with LIVE TRAINER & Post Course Support - Nationwide £248
    • 113 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Effective Presentation Skills course helps you gain comprehensive, practical skills, any successful presenter needs to master. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent pres …
    £297.60
  • Delegation Skills for Leaders - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support
    • 41 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Delegation Skills for Leaders course helps you gain comprehensive, practical skills, any successful leader needs to master. Getting promoted to the role of a supervisor is a great achievement. Getting work done through others is a special challe …
    £297.60
  • Microsoft Access Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advanced
    • 42 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Access Introduction course helps you gain comprehensive, practical understanding of Access. In this course, you will use Microsoft Access to manage your data, including creating a new database; constructing tables; designing for …
    £261.60
  • Effective Presentations - PRO (2 Days)

    Infero Training Ltd
    Classroom based course with LIVE TRAINER & Post Course Support - Nationwide £248
    • 38 enquiries
    • Classroom - Leeds
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 2 days, hands-on Effective Presentation Skills course helps you gain comprehensive, practical skills, any successful presenter needs to master. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent pre …
    £595.20
  • Appraisee Training Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Appraisee Training - Overview This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution. This Appraisee Training cou …
    £576
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
  • Creativity and Innovation (2 Day Course)

    Practical Training for Professionals
    • Classroom - Leeds
    • 2 days · Part-time or full-time
    • 11 CPD points
    This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate objectives and solve problems both alone or as part of a team. This Creativity and Innovation (2 Day Course) course is available throughou …
    £1,140
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516
  • Performance Coaching - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    This Performance Coaching course will help delegates appreciate how coaching can support an individual’s performance and assist them to achieve strategic and personal objectives. It will focus on using a proven coaching model and recognise the core attributes of an effective co …
    £228
  • Developing Major Accounts

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify key influencers in the organisation, assess the political strengths and weaknesses of their contacts and allocate sales time accordingly. De …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • Getting Results Masterclass

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations need to set targets against their key business priorities. This course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. This Getting Results course is available throughout the U …
    £576
  • Preparing Yourself for Interview

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 55 CPD points
    • Tutor support
    This course is designed for those who are preparing themselves for an interview and who wish to plan to maximise their potential and get the job or promotion they really want. It will enable participants to explore their own values, experience, qualifications and potential and …
    £576
  • How to Learn Anything Quicker

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    How to Learn Anything Quicker - Including Names. Three trends are shaping our business and personal lives: Information is coming at us at an accelerating rate; Jobs are changing faster and faster; Society, work and even leisure pursuits are becoming more complex. Therefore, y …
    £576
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many organisations seek suppliers by requesting tenders or proposals. The challenge for a business is to submit a tender or proposal that emphasises their strengths and added-value benefits, and differentiates them from other applicants. This one-day course will provide partici …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
  • Managing Productive Meetings - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    Managing Productive Meetings - Half Day (am) - Overview A common failure in most businesses is often attributed to poor and ineffective meetings. This course identifies the responsibilities of the manager to ensure all meetings are productive, attended by the relevant people …
    £220

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