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Personal development Cpd courses

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  • Complete Office Management & Administration Training

    One Education
    3-Month Career Guided Programme | 9 Courses + 23 Certificates(QLS-Endorsed & CPD-Accredited) | FREE Goodies Worth £1025+
    • Online
    • 101 days · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Tired of entry-level roles? This comprehensive Administration Bundle equips you with the skills and certifications to fast-track your dream job. Designed by industry experts, this 3-month program provides a solid foundation in administration practices, setting you apart from the …
    £500

  • CMI Certified Train the Trainer Programme

    Next Level Impact
    CMI Certified Train the Trainer Programme
    • Online
    • 1 month · Self-paced
    • Certificate(s) included
    • 35 CPD points
    • Tutor support
    Great service
    Do you want to present like a professional and deliver and facilitate high-quality training? Upon completion of the Train the Trainer Programme, participants will be able to plan, deliver and evaluate practical training, no matter the subject content.
    £500

  • Business Development: How to shift from selling products to selling solutions

    BHS Solutions Ltd
    A workshop about how to improve lead generation and increase revenue through solution selling
    • Online
    • 21 hours · Part-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Are you wanting to shift from product selling to solution selling in your business development activities? Are you wanting to improve your lead generation and increase your revenue through more effective engagement with customers? Do you work in a customer facing role in sa …
    £500

  • Diploma in Law - QLS Endorsed Bundle

    Janets
    20 in 1 Law Bundle | 5 QLS Courses | 300 CPD Points | Free PDF & QLS Certificates | 100+ Lessons | 24/7 Tutor Support
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    The Law Library offers comprehensive and accessible general education on various aspects of law. Through extensive resources and expert insights, gain a deep understanding of legal principles, procedures, and precedents. Expand your legal knowledge, enhance critical thinking skil …
    £500

  • Effective Negotiation Skills

    Powercall Global Training
    Learn the negotiation skills to create Win-Win Outcomes and Protect Your Interests
    • Classroom
    • 7 hours · Part-time
    • 7 CPD points
    • Tutor support
    Looking to achieve higher margins and better deals? This negotiation skills course is for you... Do you want to improve your negotiation skills, and gain new techniques for achieving measurably better win-win agreements? Free yourself from common misconceptions about the negotiat …
    £504

  • Negotiation Skills Training Online

    Powercall Global Training
    Online interactive course, study from home, delivered by a senior trainer
    • Online
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    This interactive course is delivered over Skype, and is perfect for those wanting to learn and acquire new skills while working from the safety of their own home. It is delivered by a highly experienced senior trainer who can answer all of your questions. Schedule at a time to su …
    £504

  • STC Train the Trainer Level 3

    STC Academy
    VAT and Certificate Incl. | 100% + feedback | Gift your staff with Confidence!
    • Online
    • 3 days · Full-time
    • 21 CPD points
    • Tutor support
    Motivated and competent staff can mean the difference between success and failure for your organisation. Knowledge and expertise in a subject are not enough to ensure that training and coaching is effective.
    £504

  • CMI Level 7 Certificate in Professional Consulting

    Next Level Impact
    Online course with study materials, tutor support and CMI certification included - Assessment via Assignments
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 370 CPD points
    • Tutor support
    Great service
    The CMI Level 7 Certificate in Professional Consulting has been developed by Chartered Management Institute (CMI) in cooperation with the Institute of Consulting (IC). These qualifications are designed for both aspiring and practising Professional Consultants who want to develop …
    £510

  • CMI Level 5 Certificate in Management and Leadership

    Next Level Impact
    Online course with study materials, tutor support and CMI certification included
    • 24 students
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 130 CPD points
    • Tutor support
    Great service
    The Level 5 qualifications in Management and Leadership are aimed at those who are working as middle managers and those who are aspiring to be senior managers. This qualification is mainly focused on the improvement of the student’s capabilities and core management skills such as …
    £510

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516

  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £516

  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many organisations seek suppliers by requesting tenders or proposals. The challenge for a business is to submit a tender or proposal that emphasises their strengths and added-value benefits, and differentiates them from other applicants. This one-day course will provide partici …
    £516

  • Writing Effective Sales Letters & Promotional Materials

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This course covers the planning, structure, layout and presentation of promotional materials and sales letters. Do you write in clear and concise sentences? How do you present facts and figures? Do you project a positive image? All these questions are answered during this very …
    £516

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516

  • Planning Sales Activity to Help Meet & Exceed Targets

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    • Tutor support
    This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and reprioritising techniques, looking at time logs and other methods useful in the business environment. Delegates are shown how to make adjustme …
    £516

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delega …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Popular
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
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FAQs

Reed Courses advertises a large variety of Personal development courses which are delivered by a range of learning providers. The Personal development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Personal development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Personal development courses, you might also be interested in Communication, Career development and Leadership. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Personal development courses, Reed Courses also has plenty of paid for online Personal development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Personal development courses. Alternatively you'll be able to enrol on an online Personal development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Personal development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Personal development courses from a variety of learning providers.
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