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Intermediate Personal development courses in East Midlands

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  • ILM Level 5 Diploma in Effective Coaching and Mentoring

    BCF Group
    A blended learning course which requires only 2 days of classroom training
    • Classroom - Nottingham
    • 9 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    An ILM Level 5 coaching qualification is aimed at those with a responsibility for coaching and mentoring others within the workplace. It is also ideal for people who are interested in embarking upon a career as a freelance coach and mentor. We have been approved by ILM to offer t …
    £2,754

  • ILM Level 5 Certificate in Effective Coaching and Mentoring

    BCF Group
    A blended learning course which requires only 2 days of classroom training
    • Classroom - Nottingham
    • 9 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    An ILM Level 5 coaching qualification is aimed at those with a responsibility for coaching and mentoring others within the workplace. It is also ideal for people who are interested in embarking upon a career as a freelance coach and mentor. We have been approved by ILM to offer t …
    £2,394

  • ILM Level 5 Certificate in Leadership and Management

    BCF Group
    Classroom based course with study materials, tutor support and assessments included
    • Classroom - Nottingham
    • 4 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    This qualification best prepares leaders and managers to overcome the challenges presented by the modern workplace; with a focus on teams, collaboration, change and the new world we work in. It is designed for project managers, department heads, and other practising middle manage …
    £2,034

  • ILM Level 5 Award in Leadership and Management

    BCF Group
    Classroom based course with study materials, tutor support and assessments included
    • Classroom - Nottingham
    • 4 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    This qualification best prepares leaders and managers to overcome the challenges presented by the modern workplace; with a focus on teams, collaboration, change and the new world we work in. It is designed for project managers, department heads, and other practising middle manage …
    £1,674

  • Coaching and Mentoring

    Practical Training for Professionals
    • 111 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Popular
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £576

  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576

  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220

  • Communication Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576

  • Effective Presentations - PRO (2 Days)

    Infero Training Ltd
    Classroom based course with LIVE TRAINER & Post Course Support - Nationwide £248
    • 37 enquiries
    • Classroom - Nottingham
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    This intensive 2 days, hands-on Effective Presentation Skills course helps you gain comprehensive, practical skills, any successful presenter needs to master. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent pre …
    £595.20

  • Delegation Skills for Leaders - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support
    • 40 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Delegation Skills for Leaders course helps you gain comprehensive, practical skills, any successful leader needs to master. Getting promoted to the role of a supervisor is a great achievement. Getting work done through others is a special challe …
    £297.60

  • The Art Of Delegation

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • Tutor support
    Delegation is one of the most important management skills. Logical rules and techniques will help you to delegate well (and will help you to help your manager when you are being delegated a task or new responsibility - delegation is a two-way process!). Good delegation saves yo …
    £576

  • Strengthening your Well-Being to Improve Performance in the Workplace

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • Tutor support
    We all suffer personal setbacks and have days (weeks, maybe?) when it's hard to cope at work and keep yourself together. As difficult or as awkward as everything may be, it is not always what happens to you that determines your overall state of well-being but how you respond to …
    £576

  • Consultancy Skills - (2 Day course)

    Practical Training for Professionals
    • Classroom - Nottingham
    • 2 days · Full-time
    • Tutor support
    The role of the consultant, whether internal or external, is a complex one. When it is related to the business model, the skill sets required are diverse and varied. A consultant is required to have excellent people and communication skills as well as have a sound knowledge of …
    £960

  • Emotional Intelligence for Managers

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • Tutor support
    90% of high achievers have high Emotional Intelligence (EI). EI is recognised as the most significant contributor to business success and the key to excellence in Leadership. We can learn to be more Emotionally Intelligent and therefore increase our ability to deliver succe …
    £576

  • Storytelling Skills (2 day course)

    Practical Training for Professionals
    • Classroom - Nottingham
    • 2 days · Full-time
    • Tutor support
    ‘In our digital world, “storytelling” has become a marketing buzzword, but many marketers, business leaders and brands have failed to grasp what it means to tell a compelling story and the power it can summon.’ Bryan Adams – Real Business 2016 This two-day Storytelling cour …
    £1,140

  • Introduction to Building Personal Resilience

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • Tutor support
    Do you often feel overwhelmed by the pace of change and the demand to deliver results in today's modern world? If so, this one day course will help you to manage pressure and conflicting priorities at work, adapt to today's constant change, and ultimately strive to achieve a he …
    £576

  • Introduction to Contract Management

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • Tutor support
    In this age of austerity and financial cut-backs, managing contracts effectively is vital for the success of any organisation, whether in the public, private or voluntary sector. The aim of this one-day course is to enable those who are either new to a contract management rol …
    £516

  • Mindfulness & Handling Pressure Better

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • Tutor support
    Too much to do and not enough time to do it? Feel under pressure and have difficulty switching off? You don’t need me to tell you that the pace of work today can be relentless - and it doesn’t look like easing up anytime soon. Most of us can’t change these pressures to make our …
    £576

  • Appraisee Training Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Appraisee Training - Overview This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution. This Appraisee Training cou …
    £576

  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Appraising Performance Effectively - Overview This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business bene …
    £576

  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Assertiveness & Building Personal Confidence - Overview Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving asserti …
    £576

  • Body Language - The Hidden Secret of Communicating Successfully

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Body Language - The Hidden Secret of Communicating Successfully - Overview Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other peop …
    £576

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Connecting and Communicating - Half Day (am) - Overview

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    Connecting and Communicating - Half Day (am) - Overview This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them. You will also receive specific feedback on your c …
    £228

  • Creative Problem Solving

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Creative Problem Solving - Overview This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are u …
    £576

  • Senior Management Skills

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576

  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a “talking shop”, this course is designed to give delegates the chance to practice a variety of stress management te …
    £220

  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576

  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours
    £576

  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576

  • Succession Planning Masterclass

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to deliver results consistently, even when key staff leave. A realistic succession plan will identify who is capable of being an “emergency stand in” …
    £576

  • Introduction to Facilitation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Facilitation Skills - Overview Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people to a plan of action. Fa …
    £576

  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Nottingham
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576

  • Creativity and Innovation (2 Day Course)

    Practical Training for Professionals
    • Classroom - Nottingham
    • 2 days · Part-time or full-time
    • 11 CPD points
    This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate objectives and solve problems both alone or as part of a team. This Creativity and Innovation (2 Day Course) course is available throughou …
    £1,140

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Nottingham
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Motivation Skills Masterclass

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can successfully motivate people in our teams. This course is designed to help managers develop their motivational techniques, by understanding …
    £576

  • Networking For Success

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576

  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576

  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of others by understanding appraisal pitfalls and barriers and how to deal with them. You will also receive specific guidelines for practical a …
    £228

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516

  • The Creative Trainer

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    PTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative ways to engage learners and make their training sessions more lively and interesting. This The Creative Trainer course is available througho …
    £576

  • The Internal Consultant

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make the transition to internal consultant and become more active in helping to shape the Organisation. This change requires a new set of skills …
    £576

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516

  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516

  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £516

  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Developing Assertiveness Skills in the Public Sector

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576

  • Performance Coaching - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This Performance Coaching course will help delegates appreciate how coaching can support an individual’s performance and assist them to achieve strategic and personal objectives. It will focus on using a proven coaching model and recognise the core attributes of an effective co …
    £228

  • Developing Major Accounts

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify key influencers in the organisation, assess the political strengths and weaknesses of their contacts and allocate sales time accordingly. De …
    £516

  • Developing Your PA Potential to Ensure Success

    Practical Training for Professionals
    • 56 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA skills. This course will look at your key areas and give you a thorough understanding of what is expected, and how to manage those expectation …
    £576

  • Effective Management of Your Team

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with se …
    £576

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific objectives – and if you are a manager or supervisor you have to lead individuals and teams to do the same. Most managers are expected to do all of this without …
    £576

  • Personal Development for Professionals

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    What do you want? You cannot have everything but you can certainly have more than you have at the moment. Your potential is an unlimited future. Of course, there are some limits but they are usually of quantity rather than quality. For some people success is more money, a bigge …
    £576

  • Essential Leadership Practices - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This Essential Leadership Practices course will help delegates understand and appreciate then core skills and practices of effective leaders. It will highlight key differences between managers and leaders, establish why they need each other and clarify who should do what, when …
    £220

  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: • Improve your performance …
    £576

  • Personal Organisation Skills for Secretaries & PAs

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement People Management Skills for Secretaries and Pas , but can be taken alone. The focus here is on improving the organisational skills needed in changing times, particularly when asked to manage small projects like events, conferences, office …
    £576

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Persuasive Presentations - (2 Days)

    Practical Training for Professionals
    • Classroom - Nottingham
    • 2 days · Part-time
    • 55 CPD points
    • Tutor support
    A key objective of a presentation is to persuade and convince your audience. This 2-day presentation skills course will help those attending develop, design and deliver persuasive presentations. A very practical course; you will have the opportunity to make several presenta …
    £1,140

  • Finance for Marketing and Sales People

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    The aim of this 1 day workshop style course is to equip marketing and sales people with the financial knowledge they need to fulfil their role and appreciate how their negotiations affect the financial performance of their company. The programme is brisk and interactive and i …
    £576

  • Planning & Prioritisation for the Busy Sales Person

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 55 CPD points
    This course covers the importance of planning and prioritisation in the business environment. Personal time management and life management are investigated in depth, using role-play to help delegates plan and prioritise their year. This Planning & Prioritisation for the B …
    £468

  • First Line Manager Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another organisation. In both cases there will be many new skills to learn and this course will enable you to become more focussed on the objectives …
    £576

  • Planning Sales Activity to Help Meet & Exceed Targets

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 55 CPD points
    • Tutor support
    This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and reprioritising techniques, looking at time logs and other methods useful in the business environment. Delegates are shown how to make adjustme …
    £516

  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised …
    £576

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delega …
    £516

  • Getting Results Masterclass

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations need to set targets against their key business priorities. This course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. This Getting Results course is available throughout the U …
    £576

  • Preparing Yourself for Interview

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 55 CPD points
    • Tutor support
    This course is designed for those who are preparing themselves for an interview and who wish to plan to maximise their potential and get the job or promotion they really want. It will enable participants to explore their own values, experience, qualifications and potential and …
    £576

  • Getting The Balance Right - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Full-time
    • 3 CPD points
    • Tutor support
    This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters most. They will work with practical tools, tips and techniques to achieve a more effective balance across their lives, both within and outsid …
    £220

  • Handling Difficult Conversations Confidently - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Nottingham
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interpersonal skills, personal hygiene or other challenging topics. It provides delegates with a range of options for tackling difficult conversations …
    £336

  • How to Be Great at Telephone Cold Calling - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also improve t …
    £220

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many organisations seek suppliers by requesting tenders or proposals. The challenge for a business is to submit a tender or proposal that emphasises their strengths and added-value benefits, and differentiates them from other applicants. This one-day course will provide partici …
    £516

  • Public Speaking Skills

    Practical Training for Professionals
    • 34 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Good Speech is a Means to an End and Not an End in Itself! Public speaking requires more of the speaker than getting through the time allocated. We need to consider what our preferred outcome or objective is. We have 15 seconds to make an impression and so the first considera …
    £576

  • Self-Discipline and Emotional Control in the Workplace

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do somethin …
    £576

  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Inf …
    £576

  • Interpreting Financial Statements

    Practical Training for Professionals
    • 25 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The aim of this one-day course is to provide a practical introduction to financial statements with an emphasis on relevant interpretation and evaluation techniques. It is intended for professionals who have little or no training in finance and who use company accounts and publi …
    £576

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Managing Change Masterclass

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Change - Overview At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not. So, we usually have to manage the changes as best we can while still maintaining - and some …
    £576

  • Managing High Performance Teams - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    • Tutor support
    Managing High Performance Teams - Half Day (pm) - Overview This Managing High Performance Teams course will help delegates understand and appreciate how to get the most from their teams and be successful in a demanding market. It will highlight how to achieve objectives, opti …
    £220

  • Managing Remote Teams

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Remote Teams - Overview This Managing Remote Teams course is designed to help managers who have to manage teams who are located in two or more locations. Also applicable to overseas management and managing team members who work from home. This course will give you a …
    £576

  • Master class in Brushing up your CV Writing and interview Skills - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    Master class in Brushing up your CV Writing and interview Skills - Half Day (am) - Overview This course is suitable for those applying for their first job, those looking for a change of career or those looking for promotion. The course focuses on how to produce a winning CV t …
    £300

  • Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) - Overview Are you nervous about delivering your first presentation? Have you been asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, thi …
    £220

  • Time Management Skills

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Time is a limited resource and it is essential in organisations that the right task is done at the right time to achieve the objectives. This course enables you to identify where the time management ‘challenges’ lie and how to ensure that everything is prioritised. Delegates …
    £576

  • Walk, Talk, Stance for Maximum Impact

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    We have only 15 seconds to make a first impression! Frightening when you think that, no matter how well we know our subject, our audience (be that one or many) has already made their mind up about us. Make the wrong impression and you will have to work incredibly hard to change …
    £576

  • Winning the Budget You Need

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    All organisations have to prioritise who gets what from the budget process. This course aims to provide specific guidance on how to achieve the best possible budget for a business group, be they a department division or a full subsidiary of a company. This Winning the Budget …
    £576

  • Working Globally Inter-Cultural Communications

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants re …
    £576

  • Working Productively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Workshop designed to assess your productivity challenges and the effectiveness of your approaches to deciding priorities and how to achieve them. You will also receive practical guidelines to help you to assess and clarify your key objectives and …
    £220

  • Working With Emotional Intelligence

    Practical Training for Professionals
    • 22 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work are changing. We're being assessed not just by how smart we are, or by training and expertise, but also by how well we handle ourselves and relate to other people. Emergent thinking about the qualities and competencies that make individuals successful is ze …
    £576

  • Work-Life Balance for Professionals

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Many people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and non-work in order to be productive, manage our time well, and have a life away from work. This Work-Life Balance course is available thro …
    £576

  • Write to the Top! - Professional Report Writing

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This course will help delegates to be competent and confident in their written communication to senior management or important clients. This Write to the Top! - Professional Report Writing course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Writing Effective Sales Letters & Promotional Materials

    Practical Training for Professionals
    • Classroom - Nottingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This course covers the planning, structure, layout and presentation of promotional materials and sales letters. Do you write in clear and concise sentences? How do you present facts and figures? Do you project a positive image? All these questions are answered during this very …
    £516

  • Effective Presentations Skills - Introduction

    Infero Training Ltd
    Classroom based course with LIVE TRAINER & Post Course Support - Nationwide £248
    • 109 enquiries
    • Classroom - Leicester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    This intensive 1 day, hands-on Effective Presentation Skills course helps you gain comprehensive, practical skills, any successful presenter needs to master. Few skills in life will contribute to your success as much as presentation skills. Without a dynamic and coherent pres …
    £297.60
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FAQs

Reed Courses advertises a large variety of Personal development courses which are delivered by a range of learning providers. The Personal development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Personal development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Personal development courses, you might also be interested in Career development, Life coaching and Communication. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Personal development courses, Reed Courses also has plenty of paid for online Personal development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Personal development courses. Alternatively you'll be able to enrol on an online Personal development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Personal development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Personal development courses from a variety of learning providers.
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