Thomas–Kilmann Conflict Mode Instrument Certification
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- 3 hours · Self-paced
- 3 CPD points
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...the issue. This is where the Thomas-Kilmann Conflict Mode Instrument (TKI) comes into play. Professors of management, Ken Thomas, PhD and Ralph Kilmann PhD, created the TKI Conflict Mode Instrument to help with conflict resolution. The TKI works with organisations and individuals to
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