Managing the Customer Journey
Alliance Manchester Business School
Elevate customer experience and build business reputation. Classroom based course.
- Classroom
- 4 days · Full-time
- Certificate(s) included
- Tutor support
...Share knowledge of new-found tools, techniques, and concepts that will help to maximise every customer interaction and convert potential purchases into returning customers Course topics Day one An introduction to the language and conceptual basics surrounding customer journey management
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